Lovely coat, very well priced but it keeps throwing out stuffing… so annoying but the staff were lovely.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Recently bought x2 dry robes in my local Millets in Hitchin. Professional, knowledgeable & helpful customer service given by all staff every time I go in there. If I'd needed to replace/refund, the pr... Ver mais
A empresa respondeu
The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me fi... Ver mais
A empresa respondeu
Came in on Christmas Eve looking for a last minute specific gift, although millets does not sell exactly what I was looking for, Tamsin helped me find something near identical - saving Christmas as... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de bolsas e malas
- Loja de Artigos para Acampamento
Sobre Millets - Hitchin
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contato
26 Market Place, SG5 1DT, Hitchin, Reino Unido
- 01462 413567
4,7
Excelente
511 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful and pleasant service
Very helpful and pleasant service
29 de dezembro de 2024
Avaliação não solicitada
The staff helped guide me through the…
The staff helped guide me through the appropriate products, ended u buying more than intended, but all useful for my long walk!
3 de janeiro de 2025
Avaliação não solicitada
Kit was really helpful and friendly
Kit was really helpful and friendly - I was able to get just what I needed - thank you!
3 de janeiro de 2025
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Excellent Customer Service.
The service was excellent.
Kirsi explained all of the boot options available to me.
Really excellent customer service. I would definitely recommend.
1 de janeiro de 2025
Avaliação não solicitada
Resposta da Millets - Hitchin
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Great service
Great service. Good choice of sale items. Bought warm, cosy fleece!!
28 de dezembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Leo and staff very helpful making the…
Leo and staff very helpful making the shopping experience enjoyable.
27 de dezembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Last minute Christmas gift!!
Came in on Christmas Eve looking for a last minute specific gift, although millets does not sell exactly what I was looking for, Tamsin helped me find something near identical - saving Christmas as this was the last gift needed! Tamsin was incredibly helpful and even showed me to the product.
Kit served me on the tills who was very friendly and had great interactions with customers.
More shops need helpful, friendly and smiley staff like Kit and Tamsin, a credit to the store and brand.
24 de dezembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Excellent Staff
Staff very helpful, friendly and I bought what I needed.
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Amazing service:)
Didn’t have the size in store so Kit kindly ordered it for delivery to my home address, and it arrived the next day! Amazing service.
14 de dezembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Outstanding service
Outstanding service, as always. A fantastic little shop.
12 de dezembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Great service .
Great service .. very knowledgeable and patient when it came to walking boot selection. Thanks Kit and team !
7 de dezembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Parka Purchase
Staff were polite and helpful, parka I bought appears to be excellent value for money paid
10 de dezembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Millets Customer Care Team
Great local store for walking gear
Great local store to get a lot of walking gear, good size range so don't have to bigger store.
6 de dezembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Helpful and attentive staff and polite.
Helpful and attentive staff and polite.
6 de dezembro de 2024
Resposta da Millets - Hitchin
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Always helpful and friendly
Always helpful and friendly
1 de dezembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Helpful
Good service from Leo and everyone in the store very welcoming
30 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Black Friday buy
Black Friday buy
Served by Tamsin very helpful and knowledgeable without being pushy
Knew her stuff
And a great buy
29 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Helpful attentive staff .
29 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Brilliant service today from Leo
Brilliant service today from Leo. Knew the product he was selling, he was engaged and courteous. Managed to serve me and another customer at the same time but giving us both good equal attention which turned out to be a really good encounter.
29 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Great store with a great team
The team at Millets Hitchin are super friendly, helpful and knowledgeable, and the shop is an asset to the town. I needed a few last minute bits before a big trip and the team were happy to help me find the right gear, even letting me inflate a travel pillow to check it was right. Thanks especially to Tamsin for then helping me get a second one later that same day, remembering exactly which I had chosen!
1 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Hitchin
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
A Experiência Trustpilot
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