Millets - Uckfield Avaliações 723

O TrustScore é 5 de um total de 5

4,9

136 High Street, TN22 1QR Uckfield, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Huge thanks to Josh at the Uckfield store for helping us choose new shoes for my sons. He was knowledgeable, incredibly friendly, and really knew his stuff when it came to finding the right fit and st... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I went in with my 5 year old daughter to look at some walking boots but wasn’t fully ready to commit as I had had my last ones for over 15 years, Simon was AMAZING!! He was so patient with me, found m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Isaac was very knowledgeable and helped me choose some walking boots. He gave my son lots of tips for completing his Duke of Edinburgh award

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We went in Millets today for our daughters first DofE expedition equipment. The two members of staff who helped us, Andy & Isaac, could not have been more helpful. They were knowledgeable, kind, and p... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de roupas desportivas
  3. Loja de bolsas e malas
  4. Loja de Artigos para Acampamento

Sobre Millets - Uckfield

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contato

  • 136 High Street, TN22 1QR, Uckfield, Reino Unido

  • 01825 701176

4,9

Excelente

O TrustScore é 5 de um total de 5

723 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Huge thanks to Josh at the Uckfield…

Huge thanks to Josh at the Uckfield store for helping us choose new shoes for my sons. He was knowledgeable, incredibly friendly, and really knew his stuff when it came to finding the right fit and style. Top-tier customer service - thank you, Josh!

24 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Went in today to find another pair of…

Went in today to find another pair of walking boots for my son as he had out grown his old pair and Andy helped us so much with his extensive knowledge and helpful tips. We all left happy with the right pair for him. Couldn’t recommend the Uckfield branch and Andy enough x

7 de junho de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Sleeping bag

Very helpful and friendly staff helping me to get the right sleeping bag. Thank you!! Highly recommend.

7 de junho de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Josh was extremely helpful in assisting my husband when choosing a pair of walking boots. Thank you

6 de junho de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Isaac was very knowledgeable and helped…

Isaac was very knowledgeable and helped me choose some walking boots. He gave my son lots of tips for completing his Duke of Edinburgh award

16 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Simon was amazing!

I went in with my 5 year old daughter to look at some walking boots but wasn’t fully ready to commit as I had had my last ones for over 15 years, Simon was AMAZING!! He was so patient with me, found me something I was looking for with no hard sell and happily chatted to my daughter so I could concentrate. Simon showed me how to correctly tie the boots for better comfort. I was so impressed with his knowledge of the shape of my feet and assessed what level of support I needed and I walked out with a brand new pair of boots which are sooooo comfortable. Could not recommend Simon and Millets enough. 5 🌟!!

2 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

There was good communication after…

There was good communication after ordering online and when it was ready to be collected from my local Millets. The staff in store were friendly and helpful.

27 de maio de 2026
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

The experience was great Josh helped us…

The experience was great Josh helped us find everything and he was so helpful. Personally I think you should give him a raise

23 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Buying walking shoes

Visited Millets Uckfield to buy new summer walking shoes. I had had a brilliant experience there 10 years ago buying my boots. This time Isaac was very patient and knowledgeable about the different makes, finding me the widest toe box. I wear orthotics so my size is awkward. I’d always shop here when needed.

23 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great experience shopping for DofE…

Great experience shopping for DofE equipment. The staff was really helpful and gave great advice. Thanks Andy!

23 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Andy

Andy, who served us, was extremely knowledgeable, helpful and professional without being overly assertive. Thank you for your time and advice.

17 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Helpful staff. Reasonable price.

19 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent advice and support from Andy…

Excellent advice and support from Andy when I went to try on walking boots. I didn’t feel rushed. Andy explained about the boot I bought and showed me a great way of lacing that keeps the laces away from the tongue of the boot.

11 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service from Ben and Isaac at…

Great service from Ben and Isaac at Uckfield

9 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Jonny gave great customer service

Jonny was really helpful when I needed to exchange my magnum boots. He gave great advice and brilliant customer service. Thank you!

12 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

D of E kitting out - amazing

If you’re kitting out a teenager for Duke of Edinburgh you really can’t beat Millets in Uckfield. Super knowledgeable staff - Ben was brilliant in giving us guidance on what was the best (and not necessarily the most expensive) for what we needed.

9 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very positive experience

Andy was super helpful helping us find some walking boots for my daughter for her scout hike. He was chatty and friendly towards my daughter and immediately put her at ease as she finds making decisions overwhelming. Overall a very positive experience for us.

8 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

We went in Millets today for our daughters first DofE expedition equipment. The two members of staff who helped us, Andy & Isaac, could not have been more helpful. They were knowledgeable, kind, and patient. We could not have had better customer service.

9 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff (Jonny) at the Uckfield store, found just what I wanted - good value walking boots - convenient local branch.

7 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Josh was a great help in finding the…

Josh was a great help in finding the right boot

3 de maio de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

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