Millets - Uckfield Avaliações 

735
O TrustScore é 5 de um total de 5

4,9

136 High Street, TN22 1QR Uckfield, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My daughter was looking for some hiking shoes. Could have ordered online but had some questions and wanted them asap. Called the shop and spoke to Isaac who was very helpful and went to check sizes we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were served by Jonny who was extremely professional and knowledgable, he was able to answer my questions with ease. We found exactly what we came in for and the pricing is good for the quality. Goo... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de equipamentos e roupas para atividades ao ar livre
  2. Loja de roupas desportivas
  3. Loja de bolsas e malas
  4. Loja de Artigos para Acampamento

Sobre Millets - Uckfield

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contato

  • 136 High Street, TN22 1QR, Uckfield, Reino Unido

  • 01825 701176

4,9

Excelente

O TrustScore é 5 de um total de 5

735 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(735)

5.273 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Phoenix was superb

Phoenix was superb. Extremely knowledgeable and genuinely wanting to help. A real credit to Millets@

3 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great company with well knowledgeable…

Great company with well knowledgeable staff, we where served by an employee named phoenix who gave extremely useful tips and was so lovely.

10 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Tent pole repair!

Popped over to millets uckfield as this was the closest store who could repair our sendero 4 tent pole. Simon and Ben were extremely helpful in fixing the pole so quickly and efficiently! Thanks again!

9 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great customer service!

Very much appreciated all of the help provided by Andy and Phoenix at Uckfield Millets yesterday.
My daughter needed a new rucksack for her DofE course and both staff enabled us to find the right one for her expeditions.
Andy and Phoenix were patient and caring with their guidance, very knowledgeable and made the experience a real treat for my daughter! Thank you.

3 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Knowledgeable and friendly staff

I was short on time and had forgotten my glasses! Pam was absolutely brilliant, I told her what I needed: walking boots, walking trousers, over trousers and pac-a-mac coat and she whisked me around the store like a person shopper. I tried things on and Pam kept handing me different items to try. I was all done and dusted in no time at all. I am very happy customer, ready for the Easter hiking weekend now. Thank you so much.

Another staff member to mention is Simon, who retied my boot laces to accommodate my arch support so that it wasn’t tight on top, a very knowledgeable chap. Delighted with the service in this store. I’ll definitely be back.

2 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

A very good service

A very good service, very informative and very helpful in getting my Son kitted out with his camping gear for his Duke of Edinburgh Award Scheme. Will certainly use again and recommend them to other people too.

1 de abril de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Josh was very helpful

Josh was very helpful, ensuring the fit of my new walking boots was perfect.

28 de março de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service. One of your colleagues (sorry, didn't get your name but you were on crutches and waiting a knee op), was so helpful. He took time to talk, listened and gave such good advice on how to buy the right type of shoes/boots. From getting the right size, how to lace the boot as needed for the stance of my feet but also, the reason why I've been wearing my boots out at the back of my heels so quickly over the years! It all just made sense. Thank you again for your help - a big asset to the company (and good luck with the knee op too).

27 de março de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Exceptional service

We were very impressed with the knowledge the gentleman gave us ( sorry didn’t get his name but he was on crutches) my husband wanted a pair of walking boots, he took the time to ask various questions and gave us some great advice also how to lace the boots for the best comfort. We are not local but would make the trip again if we need anymore walking boots. He is an asset to your company.
Also made our dog very welcome too.

24 de março de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great very helpful people

Great very helpful people

12 de março de 2026
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Excellent experience

My son needed walking boots for his upcoming DofE and Simon was incredibly helpful and knowledgeable. He spent time with us asking questions, observing my sons natural stance and the way he walks (leading my son to refer to him as a detective!). He gave us advice on how to wear the boots well, do them up for best comfort and how to look after them. An extremely positive experience. Thank you

17 de março de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Went into the store during the week to look for a pair of walking shoes having put off buying for a while as I find it difficult to know what to buy having foot troubles. The staff were very welcoming and Simon came over to ask if I needed help. I explained my problems and he went out of his way to help me find a pair of shoes that were comfortable. He explained what I needed to look for and what to avoid. He showed me a better way to lace shoes in order for them to be comfortable. He didn't present me with a really expensive pair of shoes( which was my concern with all the help I was getting!) but a pair that fitted so well. My daughter and I were very impressed with his knowledge and his willingness to help. Thank you

11 de março de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Had visited the Uckfield store but they…

Had visited the Uckfield store but they didn't have the boots in stock. They very kindly brought out other options in the brand to check for sizes. The staff were cheerful, helpful and very courteous, thank you so much, it was because of this service that we had the confidence to order them online.

Ordered the boots, which were delivered 2 days earlier than expected. Another great service from Millets.

6 de março de 2026
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great customer service

I visited the Uckfield store on 28th February.
Issac was extremely knowledgeable and helpful. Nothing was too much trouble.

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Very good service

We bought some walking poles to assist my wife’s mobility. The gentleman who served us was very helpful and gave good advice to enable us to make an informed decision about what to buy.

(This purchase was on 21/2/26 but your app wouldn’t allow me to enter a date)

2 de março de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Simon is brilliant!!

The service from Simon today was excellent! He gave brilliant advice, even when that meant that we didn’t need to buy something from you. We bought boots and he fitted them expertly and gave great advice. We’ll definitely be back!

28 de fevereiro de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

I needed to buy thermals for a family…

I needed to buy thermals for a family member and Andy helped me find the correct ones, which my family member was very pleased with. Thank you Andy!

25 de novembro de 2025
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Helpful and friendly team

We’ve always found the team in Millets Uckfield to be friendly and helpful, and on our recent visit Andy was no exception. There was no need for us to travel far, with his help we found what we were looking for locally.

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Ben was knowledgeable about the hiking…

Ben was knowledgeable about the hiking boots & helped advise on the best ones for going to snowy Sweden. He helped with finding the best socks as well.

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Avaliado com 5 de um total de 5 estrelas

Great service and the uckfield branch…

Great service and the uckfield branch always give useful advice and information on products etc I need as a scout leader but as item not in stock I ordered from internet.

8 de fevereiro de 2026
logotipo da Millets - Uckfield

Resposta da Millets - Uckfield

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

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