Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today o... Ver mais
A empresa respondeu
Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!
A empresa respondeu
I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all d... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de bolsas e malas
- Loja de Artigos para Acampamento
Sobre Millets - Whitehaven
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contato
19/20 King Street, CA28 7LA, Whitehaven, Reino Unido
- 01946 760655
4,9
Excelente
568 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service very helpful and…
Great service very helpful and informative
27 de julho de 2025
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
Fantistic service and value…
Excellent customer service and good value. Fantastically useful advice from staff who have a wealth of experience they willingly share. Shopping with confidence that cannot be matched online. A great shop that met all our walking needs; boots, waterproofs and gloves.
23 de junho de 2025
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Great personal service
Great service, good advice. Came in for some inner soles and came out with some other camping and walking stuff.
The guy who helped us was great, giving good advice. When I asked if the company did military discount (they do) he thanked me for my service which means a lot. Great shop packed with a wide range of outdoor stuff over 2 floors.
25 de junho de 2025
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Brilliant customer service
Brilliant customer service. I asked for advice on cooking stoves etc and was shown my options and all my questions were answered. Staff always give their full attention and are very approachable.
30 de maio de 2025
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Great store and great staff
We went to Millets in Whitehaven today looking for a tent and we ended up with two! Leanne was a great salesperson, very knowledgeable and very friendly, we'll definitely be back and tell everyone what a great shop this is.
29 de maio de 2025
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great store
Great store, staff are very helpful and friendly. Good range of items at very reasonable prices.
22 de maio de 2025
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great customer service
The gentleman that served me was really helpful and friendly, it made my day; great customer service. (ASS 6/6)? Don’t know if that refers to him, Transaction 91664.
5 de maio de 2025
Avaliação não solicitada
Resposta da Millets - Whitehaven
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent!
Excellent service from friendly and knowledgeable staff!
28 de abril de 2025
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Friendly & helpful staff
Easy to find what I was looking for, friendly helpful staff as always
24 de março de 2025
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Millets Customer Care Team
Popped in today with a faulty item
Popped in today with a faulty item, Adrian was more than helpful and always has been Thank you
27 de fevereiro de 2025
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
The staff are all helpful and very well…
The staff are all helpful and very well informed. This is my favourite shop in Whitehaven. Always enjoy shopping here and the prices are amazing.
9 de fevereiro de 2025
Avaliação não solicitada
This shop and it's staff over the years…
This shop and it's staff over the years I have been coming here have been fantastic, awesome service and products, hopefully for many years to come , cheers for everything guys and gals 👍
6 de fevereiro de 2025
Avaliação não solicitada
Need more shops like this
The staff were very genuine peaple and more than happy to help me today as i am autistic and have problems when I come to buy walking boots. The staffs guidance and support made me happy with the boots that i chose a correct pair that suited mypersonal requirements and what I wanted .. it was so much easier buying from the store rather than buying
online as I was able to get what I
needed because the employees were more than happy to go through different
products and gave me positive feedback
on the performance and quality of what I
was buying was going to last ..thank you millets of whitehaven. And thank you the lad who served me for doing your job with pride and making it a pleasant shopping experience. 11/10 .
31 de janeiro de 2025
Avaliação não solicitada
Absolutely the best customer service
Absolutely the best customer service, well done 👏 knowledgeable staff. Nothing was too much bother , tried on so many sandals and found just the right thing. I hate buying shoes but Millets made it much easier and avoided the costly mistakes of buying online . Thank you 🙏
18 de janeiro de 2025
Avaliação não solicitada
Excellent customer service
Excellent customer service. Easy to exchange an item with advice and extra savings. Thank you so very much.
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Resposta da Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Great service from very helpful staff
Whitehaven shop is well stocked and always able to find what we want. The staff are very helpful and are knowledgeable about the products. Service is first class, it's the second time we have shopped there and will certainly be back again.
25 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Resposta da Millets - Whitehaven
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Brilliant
A regular shopper here and always a great experience with kind and helpful staff, great products and great prices.
21 de novembro de 2024
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Resposta da Millets - Whitehaven
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
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