Ordering online fairly simple. Confirmation of order good. Did download app to see where order was but felt could have done something themselves. Order arrived at shop ok and within expected timescale... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great service (second to none) and knowledgable staff. I popped in to replace some hiking boots. I told the helpful assistant my requirements - and he knew what would work for me. I used them today o... Ver mais
A empresa respondeu
Visited looking for walking shoes, young man who advised us was knowledgeable and very pleasant!
A empresa respondeu
I was needing a new pair of walking boots, called in at Millets, Whitehaven. What great service, loads to choose from. Nothing was too much trouble for the assistant, up and down bringing me all d... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de equipamentos e roupas para atividades ao ar livre
- Loja de roupas desportivas
- Loja de bolsas e malas
- Loja de Artigos para Acampamento
Sobre Millets - Whitehaven
Escrito pela empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Informações de contato
19/20 King Street, CA28 7LA, Whitehaven, Reino Unido
- 01946 760655
4,9
Excelente
568 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Quality product and a knowledgable team…
Quality product and a knowledgable team led by Adrian. Thank you
4 de outubro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Fabulous shopping experience
Fabulous friendly and knowledgeable staff, great selection of quality goods and prices, overall great shopping experience. Will definitely recommend to others and will shop here again - thank you 🙂
3 de outubro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Excellent friendly and helpful staff
27 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Excellent service off kind and knowledgeable staff
Excellent service off kind and knowledgeable staff especially Paul. Best Millets in the UK.
27 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great staff
Very helpful staff got more helpful advice than I'd bargained for.
27 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Great service from the staff
Great service from the staff, knowledgable and friendly. Definitely an advantage compared to shopping online.
22 de setembro de 2023
Avaliação não solicitada
Excellent service from friendly and…
Excellent service from friendly and knowledgeable staff member. Highly recommend this store
22 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Excellent service the lad in the store…
Excellent service the lad in the store was realy helpful with advice on buying he’s a credit to the shop
22 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Very friendly customer service
Very friendly customer service. Great shop for our town.
18 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Staff are lovely
Staff are lovely! Very quick and helpful. They are always happy to help no matter how stupid a question!
16 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Very helpful
13 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Every time I come to this store the…
Every time I come to this store the staff are lovely, very polite and helpful, always a lovely experience
12 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Absolutely fantastic service
Absolutely fantastic service. I always enjoy shopping in this store, the staff are very knowledgeable and nothing is to much trouble for them. They go above and beyond to help.
9 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Amazing staff and a great range
Amazing staff and a great range. The staff were very helpful and if you need something and it isn't in store they will order it and sent to to your house with free postage.
3 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Super assistance fron Sean & Ethan
Super assistance fron Sean & Ethan. Ordered something in store for delivery to home. Process was explained clearly and all my questions answered. Just waiting for the item to arrive now.
2 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Good customer service from a real…
Good customer service from a real person not a self service till. Not pushy just cheerful and helpful.
Keep it up Millets
2 de setembro de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Sean was extremely helpful and…
Sean was extremely helpful and knowledgeable in helping me pick shoes for a hike up Scafell Pike. Clearly he was very passionate about his job. Great service.
31 de agosto de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Resposta da Millets - Whitehaven
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Great staff
The staff are lovely. Very friendly , helpful and knowledgeable. Great shopping experience.
29 de agosto de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Me and my son shop in here quite often
Me and my son shop in here quite often. All the staff are always friendly and welcoming and always happy to help. Service with a smile and that's very rare.
28 de agosto de 2023
Avaliação não solicitada
Resposta da Millets - Whitehaven
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
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