Mobilo Card Avaliações 

309
•
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

*Renewal Fraud* Beware of Mobilo's billing practices. I signed up 2 years back and today On oct 16th , I was automatically charged $180 for an annual subscription. I canceled right away and asked for... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Do not use Mobilo, they will charge you without any warning. Even when they previously stated no charge will be made. They will just send you a bill that your account has been charged without any refu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing. Fast, good quality and personalized follow ups by the team throughout our orders. We were not an easy client because we had different batches or orders to make, and some deadlines wer... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nathaly was great. She was very patient with me during what I considered to be a complicated set up process. She is certainly a secret to your customer service experience and success. I have hired tho... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Empresariais

Informação fornecida por fontes externas variadas

For people that want to make a great first impression. Tap your card on a phone and a link opens with your contact details. Just. Like That.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

309 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,1

Todas as avaliações

(309)

33 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

These People Care

These people care, and you get extremely fast, literate, human responses to help you get the best results for your purchase. MOBILO rocks! Mateo Ronderos was the person who helped me, and he responded to my questions within minutes. Amazing customer service.

3 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Can't get them to work at all…

We got two cards and a key card months ago. Have not been able to get any of them to work at all...my partner wanted paper cards. Wish I had listened

3 de agosto de 2022
Avaliação não solicitada
logotipo da Mobilo Card

Resposta da Mobilo Card

Hi Melanie, I'm so sorry to hear about this. Our cards have been used over 2 million times in 199 countries. They work great and we certainly want to avoid going back to paper. Our support team has reached out separately to get this all sorted. Thanks again for leaving your feedback here.

Avaliado com 5 de um total de 5 estrelas

The best digital business card

I ordered the digital business card as my business engages primarily with remotely services. This is a life changer because I can share my information in a second, whenever I'm attending a virtual trade show or networking as well as in-person. I don't need to waste any paper and I can change my info anytime I need to make a change. Best card ever.

3 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great conversation starters!

Mobilo card are an excellent icebreakers when meeting with potential clients for my managers and I. It really hits the point when our clients jive with the cost savings and environmental friendliness of the digital card concept.

3 de agosto de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

the card is rubbish

the card is rubbish , doesn't work most of the time and the whole process is clunky and awkward. The help files are pretty crap also, so overall l wouldn't recommend it to others. I am assuming that l am doing everything correctly.

3 de agosto de 2022
Avaliação não solicitada
logotipo da Mobilo Card

Resposta da Mobilo Card

Hi Victor, I'm very sorry to hear about your experience. Our cards have been used over 2 million times in over 199 countries, including Australia. We are confident they work great. Our support team is reaching out separately to get this all sorted, but we have not been able to verify you as a customer. Thanks again for leaving your feedback here.

Avaliado com 5 de um total de 5 estrelas

UPDATED REVIEW

Updated Review: - 5 STARS

After talking to Megan from Mobilo Card, I am totally changing my review. Not only they have refunded my money, but then were interested enough to get my feedback and take time to explain what I was doing wrong. And I was doing the wrong thing when trying to make the metal business card and key fob work with my phone. After Megan showed me how to do it, it finally clicked. Not very intuitive to be honest, but makes perfect sense after she explained why you need to touch the card in that particular place on the phone and what's the difference between the Apple and Android phones. She also showed me a few tricks that will be very helpful for my job. Overall, very happy with the result and I can finally take the card out and use it without worrying if it's gonna work or not. Thank you Megan!

Great idea, but terrible execution. I got it for Christmas and was super excited about it. Then I tried to set it up a few times and it was a nightmare. The settings are not very intuitive, which I guess is fine if, in the end, all works out. But even when I thought I worked it out, it was working every other 3rd time, and it was just frustrating, so I gave up. I tried to get some help and it was bad again-it took days for somebody to respond to my initial email, then we set up an appointment and the person just didn't show up... So, I totally gave up on it. Again, I love the idea and hope at some point they get their act together, at which time I am willing to give it another try.

2 de agosto de 2022
Avaliação não solicitada
logotipo da Mobilo Card

Resposta da Mobilo Card

Hi Irina, I'm truly sorry to read about these issues. Our support team is reaching out separately to get this all sorted. Our cards have been used over 2 million times in 199+ countries. They work great, we know that for sure! Thanks again for leaving your feedback here.

Avaliado com 5 de um total de 5 estrelas

Great Tool for anyone

As a small marketing agency, I discovered this card and feel it is amazing. I went as far as wanting to see how I could be a reseller, and so I looked over the competition and could not find anything like it or comparable. I highly recommend it to anyone in sales. It would be a great tool for conventions or mass people.

2 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent and professional

Excellent and professional.
I sent an automated request for more info and first thing in the morning I had a live person calling me to help me out. Not only that, but I have email communication with others on staff assisting me with shipping correction. All have been quick to respond and a pleasure to work with. I feel even better about my purchase knowing I have this caliber of service behind the product.

2 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Digital business cards are held by…

Digital business cards are held by individuals who are serious about their craft and want to be leaders in technology. This is why I went with Mobilo! Their website is very descriptive on how you can present all of who you are with a simple tap.
First, you'll order your card and accessories (if desired) for yourself or your team, if you have one. Upload any logos you have and the design team will then make those edits to your card. Once you approve those edits (the editing is lightning fast and around the clock!), you will then download the Mobilo app and continue further editing from there, ie your Social Media page(s), your email address, your work address, a photo of yourself and anything else you want to add to your digital contact. Then you can preview what others will see when they scan you. So you have the power to edit everything (contact details) from the app. It's very convenient.

I am still new to this app and company, so I will update this review once a month has passed.

1 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Truly amazing customer service and product

Truly amazing customer service. I have used Mobilo for the past year. When I might have damaged my card from wear and tear, I reached out to go about getting a new card and smart button for my phone. The Mobilo team sent me a replacement in three business days! Forever grateful for their service and knowing their support stays on top of things!

27 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Game Changer!

Having a Mobilocard is a GAME CHANGER! Got one for me and then all of the attorneys at my firm and everyone LOVES their card. So practical and such a great conversation piece. Every professional should have one!

18 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

My company had a great experience working with Mobilo. We ordered multiple cards and the process was quick and easy. Their customer service team was amazing and they were so attentive and accommodating to our needs/ brand requirements.

14 de julho de 2022
Avaliação não solicitada

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