Mobilo Card Avaliações 

309
•
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

*Renewal Fraud* Beware of Mobilo's billing practices. I signed up 2 years back and today On oct 16th , I was automatically charged $180 for an annual subscription. I canceled right away and asked for... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Do not use Mobilo, they will charge you without any warning. Even when they previously stated no charge will be made. They will just send you a bill that your account has been charged without any refu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing. Fast, good quality and personalized follow ups by the team throughout our orders. We were not an easy client because we had different batches or orders to make, and some deadlines wer... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nathaly was great. She was very patient with me during what I considered to be a complicated set up process. She is certainly a secret to your customer service experience and success. I have hired tho... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Empresariais

Informação fornecida por fontes externas variadas

For people that want to make a great first impression. Tap your card on a phone and a link opens with your contact details. Just. Like That.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

309 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

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3,1

Todas as avaliações

(309)

33 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

You have to get this! No more carrying around business cards

After seeing the card advertised I arranged a demo, which was explained very well by Vincent. The order process was very easy and very easy to upload my logo and choice of layout for the card. I was very impressed by the speed of when I had to proof my design it was actioned. The card arrived within a few days and it’s good quality. They send emails keeping you informed of the process and what needed to be done when the card arrived. It’s link to the app was seamless and very easy to navigate.
I like how all your social media links can be added (some I’d never even heard of!). It can also be set up to help generate leads for your business, there’s an analytical section in the app to help track taps and leads,I love that!
I’m going to an event this Saturday where I can’t wait to use it... no more carrying around loads of business cards. Just tap!
I definitely recommend this card

27 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Wonderful!

I had a great experience ordering businesscards from Mobilo. The quality of the cards themselves is great and the customersupport was wonderful and very quick. Thank you Marilu!

29 de setembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Lack of Quality in all steps

First order with one card, went OKish, no major drama.
However second order with more cards was absolutely dissatisfying. The work to get several cards at the same time through design process is pain, you have to work on tiny text fields and cannot add comments to individual cards you have to describe which card you are referring to. Pretty much all initial data and instructions were not considered and had to be redone during design process. The print quality of the latest order is not acceptable, colours look faded, text looks almost blurry, much worse than the first order. So print quality is hit and miss at 50% rate for me at least. Customer service does not come back to my questions even after them contacting me. WORST OF ALL: the advertised SMS text message functionality in Lead Generation does not work, but they're still promising this on their websites as of today. Mobile numbers are shown as "personal" numbers hence the customers still ask me for my mobile number after scanning. I start to wonder how their performance will be on the more complex things like CRM integration etc. Not very promising.

28 de setembro de 2022
Avaliação não solicitada
logotipo da Mobilo Card

Resposta da Mobilo Card

Hi Sinan, thanks for the feedback. We will review the follow-up order process and look for ways to improve the process. Please reach out to support about the SMS functionality, as most of our users love this particular part about Mobilo. We would be happy to help with any settings to make sure you get the most our of our service.

Avaliado com 5 de um total de 5 estrelas

I bought Mobilo on a chance and am…

I bought Mobilo on a chance and am thrilled with their technology! They are very helpful if you have issues and their Customer Support is beyond excellent. They respond to email very fast!

4 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Looking for a Digital Business Card?

Just deciding on a digital business card and found yourself confused by the many choices and all the features? So was I until I found Mobilo. Doing COVID we downsized and temporarily relocated the business. I wanted a digital card to replace my paper cards so that I wouldn't have to print cards with a temporary address, but had all my contacts details. Mobilo was exactly that. Some cards had you practically designing a website landing page, but Mobilo kept it simple, manageable yet complete! I know of at least 20 colleagues who have purchased Mobilo after seeing mine and they often remind me of how they enjoy their digital cards. Keep your Digital Card simple but with features that you can take advantage of very easily with the Mobilo card. You won't regret it!

20 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks Marilu!

Very reasonable response time considering the timezone difference, very polite, helpful and ensured my happiness with the service!

14 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Look no further

Look no further. I've dealt with this type of companies before, Mobilo is the option to go. Customer service spot on. Quick simple efficient detail oriented customer service. Thanks Pieter, Nicolas!!!!!

14 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Digital business cards ROCK!

I learned about this mobile digital business card, everything I read about it, had me looking to learn more.
after speaking with Alicia, and later Michelle, they took my order, even went a little extra out of their way to get my order done in a timely manner.

I truly look forward to using the card.
I am heading to the Indiana Small Business Expo on Friday and the eScrap conference.

This should help me and the environment make a difference.

I also believe that many people at eScrap will think it is a cool way to save paper!! and Time.

Its more effective as I and the customer collect each others info directly into contacts and or CRM software. No more typing.

14 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love my Mobilo card!

I love my Mobilo card. Customer like that they don't have to type in my information and tI love the fact that i get in their contacts. No business card for them to lose. plus they get to go to my website and don't have to look for it.

12 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very fast!

Great customer service! We ordered unassigned plastic cards to pass out to employees and the process has gone very smoothly. Mobilo responded, printed, and shipped quickly. We've already placed our second order for more cards :)

8 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Mighty Fine Customer Service!

I ordered a card for someone else, my Pastor. The card did not reach him. I emailed the Mobilo team and was immediately assisted and offered a replacement card. Even after hours they responded to my emails. They stuck by me until my situation was resolved. Can’t find customer service like that just anywhere these days. By the way, they offered to replace the card without me asking them to. Awesome!

31 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast & Honest

Honest, fast, awesome. Stunning, solid and functional card. I highly recommend their service!

30 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

750 cards, no issues

We have used them for quite a while, around 750 people using cards and the system works great, the process is simple, support and assistance as well as customization are easy and straightforward. Joey does a fantastic job of helping suit our needs.

26 de agosto de 2022
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Lack of customer support

WE ordered thirteen cards. We were told that they would have all the information we provided via excel spreadsheet uploaded. They did not include addresses and other information on the cards. I've had to manually add. There are mistakes and now I cannot get any customer service to respond so we can get a new card with corrected information. I had this problem with original order. They have zero customer service. If I can find another vendor I will try them moving forward.

25 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Yes! buy this card! I recommend it! 👍🏻

Old Review (see updated review below this one):

Note before reading the old review: I forgot to modify this review before. Mobilo reply to it recently and it was some misunderstanding but they contacted me and we managed to resolve the situation 👍🏻.

Now the old review:
“Don't buy this card… one month in “printing process”. After the review was approved, the communication went to 0 in one month. At some point I asked myself if this is a scam… 0 stars, not even 1!”

And now the updated review:

“I finally received the cards. We had a miscommunication first, but Mobilo contacted me and we manage to get everything on track again. Some “fixable hiccups” during the design process and they were very kind as to send me the card for free and some additional gifts. Regarding the cards, they work and they look really nice (I got the metal version, Black and Gold). Some times its a bit tricky to get the NFC working but that is not Mobilo fault, is the nature of the NFC, but it works. One recommendation for the buyer, is that the card information is dynamic. You can change it on the app, so, I recommend not to put information like email or phone numbers or even your name printed on the card (this card will stay with you for ever, no need to stamp your name on it). Why I say that? For example, I may want to change the main line phone number and I can do that easy on the app, but it will have the old phone printed on the card. I think the best design for your card is using your company logo, company name, company motto, etc… info you know will not change like emails, phones or even company address. If you get tired of the card design you have and want to buy another, you can even reassign the old card to another employee (if you followed what I recommended earlier) without the need to change the printed information on the card because the information is generic to your company. I may buy another using that criteria and just put my company logo as big as it can be. Conclusion: Well done Mobilo!“

9 de agosto de 2022
Avaliação não solicitada
logotipo da Mobilo Card

Resposta da Mobilo Card

Hi Albert - So sorry to read about this! Aweful, I agree. However, we can not ship your card unless you tell us what color you prefer. We reached out via email and phone and will keep trying until we hear from you. In the meantime we issued a full refund just in case your email address and phone number no longer work.

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