Mobilo Card Avaliações 

310
•
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

*Renewal Fraud* Beware of Mobilo's billing practices. I signed up 2 years back and today On oct 16th , I was automatically charged $180 for an annual subscription. I canceled right away and asked for... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Do not use Mobilo, they will charge you without any warning. Even when they previously stated no charge will be made. They will just send you a bill that your account has been charged without any refu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing. Fast, good quality and personalized follow ups by the team throughout our orders. We were not an easy client because we had different batches or orders to make, and some deadlines wer... Ver mais

Avaliado com 5 de um total de 5 estrelas

Nathaly was great. She was very patient with me during what I considered to be a complicated set up process. She is certainly a secret to your customer service experience and success. I have hired tho... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Empresariais

Informação fornecida por fontes externas variadas

For people that want to make a great first impression. Tap your card on a phone and a link opens with your contact details. Just. Like That.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

310 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(310)

33 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

You should get this button!

You should get this button! The Mobilo button that I attached to the back of my cell phone is the best purchase I have ever made. Not only does it blow the customers away (90% ask where to get it), but I no longer have to carry business cards around or worry about losing it!

5 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am super impressed with Juan Garcia

I am super impressed with Juan Garcia,
Customer Success Manager's service in helping the customer. He went above & beyond for me to commit to my deadline. His turnaround, and help this I applaud him. Excellent service Juan..thank you

30 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very Supportive Customer Service

I reached out to this company to get more information and found their customer service to be above average. I spoke with Sean over email and phone, he was incredibly informative, always responded quickly and followed up with me – all things which I really appreciated. The quality of their cards is also very nice and seem very durable.

28 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The service quality was above our expectation.

The quality of the product and the client services were above our expectations. We had placed our order under a very tight deadline, and our sales rep Sean and our Account manager Angelica went above and beyond to make our order ready and shipped based on our timeline.
The card's quality is excellent, Our team haven't tapped our cards a lot yet, but the lead's information is accurate so far.

28 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing Customer Service and Fantastic Product

What a great company!!! Customer service is top notch. We have been looking for a company to help with this service and so glad we found Mobilo. From sales to customer service on the back end, extremely helpful and all team players regardless of my ask. Truly refreshing to work with like minded people.

22 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love the concept

I love the concept. Works really well for me. I needed to contact customer service. They replay very fast and are amazing

17 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Concerns relieved

I was concerned, immediately following my purchase that I had missed (possibly a "One-Time") an opportunity to customize my Card.

I sent an email (via the Chat Section) of my concerns and immediately received an email response, from a live individual . . .and. . .it was OUTSIDE Normal support hours!

Not only did I get a response, I had a multi-string conversation. . .very impressive.

I was able to get all my questions answered and concerns resolved!

Excellent Service!

Many Thanks,

Joe

13 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible experience and a waste of one…

Terrible experience and a waste of one time. As a simple concept, this has been made overly complex with various websites to order, design and then manage your card.

The card does not function as marketed. Received mine with my name being misspelt, no company information and teh wrong dial code. Correction of your profile once you find the link is not intuitive. But once you current all it does not correct the cards or pucks.

Honestly just avoid this and look at NFK as a provider.

8 de novembro de 2022
Avaliação não solicitada
logotipo da Mobilo Card

Resposta da Mobilo Card

Hi Jacqui, thanks for your feedback and sorry to read about your experience. More than 3 million people have used our cards successfully in over 200 countries. We would be happy to assist with any issues setting up your card, or correcting the information you provided.

Avaliado com 5 de um total de 5 estrelas

A great experience from Start to…

A great experience from Start to Finish. The onboarding process was seamless, Marilu was excellent, she kept checking in on us and our progress. We have had great feedback within the business and externally on the cards and how they are helping us become more sustainable. I would thoroughly recommend them.

7 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best Business Cards EVER!

Fantastic Mobilo staff who showed me what a huge advantage having this card would be! Set up, from start to finish, was quick and the process was so efficient. Our logo pops, the cards are easy to use and my team is so excited! Thanks for making this such an easy way to keep our modern (and honestly, quite COOL!!) technology in use while helping to eliminate our carbon footprint!

3 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best Customer Experience!

This company has one of the most amazing customer service experiences that I have ever had. Sean Samson was instrumental in helping me understand the way these cards work, working with the design team, and setting everything up. Each time I send emails, I always expect a response within 24 hours or so, but Sean would always email me back right away, making my needs truly feel like a priority.

I am truly thankful to the entire Mobilo Team and Sean especially for everything. Now I have an incredible card that is an ice-breaker for every conversation I have at conferences, events, and even meetings with my friends. It is also instrumental in helping me keep track of all the leads I acquire.

I will absolutely be ordering more cards from them in the future!

25 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service, especially by a guy called Sean Samson.
He followed my case closely, helping where necessary, following up regularly. I even train salespeople and it’s quite rare you see this level of service- really great. It wasn’t the biggest order in the world but it was really 6 star service!
Even when I ordered the cards, within the hour someone from the design team had been in contact to clarify something about my logo and gave me a couple of suggestions.
Even though I haven’t even received the cards yet I’m a big fan!
Quite an accomplishment!

21 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service! The Lead generation mode is quite useful for us in all our events! Marilu introduced us to Mobilo and helped us setting up the card with all kind of tools. 100% recommended!

17 de outubro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

ordered a card last week on Wednesday…

ordered a card last week on Wednesday or Thursday. Needed it by Saturday for a big festival. reached out over 7 times and never got any response back. They just now shipped the card. So they basically lied about the 48 hours and screwed me over for a lot of business to come my way.

11 de outubro de 2022
Avaliação não solicitada
logotipo da Mobilo Card

Resposta da Mobilo Card

Hi Chris, we can only ship a card after your design upload, and approval. After your approval, we actually ship most cards within 24 hours. We would be more than happy to provide a refund if you are not happy with the way things went.

Avaliado com 5 de um total de 5 estrelas

Mobilo Business Cards

The customer service was extremely patient with the changes that I had to make to the business cards. They were also very attentive and answered within short periods of time.

11 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Customer service, Great Products & Pricing

I ordered a similar product from another well known vendor, paid for the entire year, and could not get any support nor did the card ever arrive. I came across Mobilo, and ordered their entry level card. The process was so simple, their real-time response with a PDF proof to consider, was seamless, it encouraged me to order the higher-end (yet very reasonably priced business card) which also allowed me to purchase key fobs and a "sticker" for the phone (as did the intro version) Again, product support was excellent and in real-time. I plan on ordering other cards, for different stand alone businesses I am involved in

9 de outubro de 2022
Avaliação não solicitada

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