Momentum Warranties Avaliações 

7.641
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Could not be happier with our purchase of Vauxhall Mokka Love our car love the colour it’s lovely It is so comfortable as well Would definitely recommend this company Duman auto cars as could... Ver mais

Avaliado com 5 de um total de 5 estrelas

Got 6mths free with my car and was allowed to extended the warranty by a extra year at a realistic price. Everything looks simple enough for going to claim hopefully i will never need to but it is the... Ver mais

Avaliado com 1 de um total de 5 estrelas

If I could give NO stars I would. Took out this complete waste of time of a "warranty" company after buying a car from another suspicious dealer in Kirkcaldy, Fife. After numerous calls, emails and ph... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I met Dean last Friday, no pressure to buy a car,he gave my husband and I time to look around all the cars, he explained the cars were open if I would like to look inside any of them,he gave me inform... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Automóvel

Escrito pela empresa

Momentum Warranties Limited is a leading supplier of warranty products for franchised and used car dealers.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(7.641)

1.084 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very impressed with the customer…

Very impressed with the customer service given by this company especially with Steve Wallace who I dealt with. Having not thankfully had the need to use the warranty so can't make comment on this side, however, I have opted to take extended warranty for peace of mind and I'm fully covered should I ever need it. I am happy with price for what the extended cover covers.

28 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Lesley,

Thank you for your excellent 5-star review.

We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle. Steve will be thrilled to know that you are happy with the service that you received from him, and that you found our process easy and comprehensive.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Ross was pleasant & helpful

Ross was pleasant, clear and helpful while explaining and organising my warranty extension

5 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi David,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Excellent service 5***** all round this…

Excellent service 5***** all round this is now my 3rd year with them

27 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi David,

At Momentum, our helpful and friendly team pride themselves on providing an easy, quick and informative service to all of our customers. We really appreciate hearing our customers feedback, so it is great to hear about your positive experience with us.

Thank you for your excellent 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Warranty renewal

Just renewed my warranty for another year dealt with Chris loverly guy very knowledgeable great price great customer service would highly recommend.

27 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Gary,

We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle, and that the cover gives you a piece of mind. Chris will be thrilled to know that you were pleased with the service that he provided for you. Our team at Momentum strive to ensure that our customers receive the best level of customer service.

Thank you for your excellent 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Josh was very friendly and efficient.

26 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Anthony,

Thank you for your excellent 5-star review.

Josh will be thrilled to hear about your positive experience with us, and that you are happy with the warranty and the cover applied to your vehicle. Our team at Momentum always aim to ensure that our customers receive a high-level quality of service, so it is great to hear that you are pleased with our process.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

My warranty was coming to an end

My warranty was coming to an end, thankfully Ross from momentum keeps in touch with me and reminds me when it's about to stop. I did have the suspension changed on the car but forgot about the warranty so paid cash. Stupid me. However, I will get the car checked out and sorted if need be. Ross is polite, understanding and great to deal with. Thank you.

19 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Friendly and Professional

Ashton was friendly, helpful and professional. Explained everything clearly and was not 'pushy'!

25 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Andrew,

We are very pleased to know that you had an excellent experience with Ashton at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Ross explained everything in great…

Ross explained everything in great detail and was very easy to deal with no hard sales just says it how it is well-deserved of the 5 stars I have left.😀

25 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Shaun,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Very easy to do took 5 minutes for…

Very easy to do took 5 minutes for peace of mind. Very professional and knowledgeable staff,a pleasure to deal with

25 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi John,

Thank you for your fantastic 5-star review.

It is great to hear that you renewed your warranty with us and to know that you are happy with the warranty and the cover applied to your vehicle. It is great to know that you found our cover comprehensive and gives you a peace of mind.

Regards, Momentum

Avaliado com 1 de um total de 5 estrelas

My experience with Momentum Warranties…

My experience with Momentum Warranties has been absolutely disgraceful. I genuinely regret paying for this warranty.
It seems that whenever there is a mechanical problem, they can conveniently put it down to “wear and tear” and avoid taking responsibility for the repair. In my case, even though the vehicle suffered a sudden mechanical failure on the road, the response still came back to wear and tear.
So I seriously question: what exactly are customers paying a warranty for?
You pay your money believing you have protection and peace of mind if something unexpectedly goes wrong with your vehicle. Then, when you actually need that protection, you discover just how easy it appears to be for a failure to be placed under an exclusion.
I have provided explanations, mechanic information and evidence, yet I still feel that the focus has been on finding a reason to reject the claim rather than properly supporting a paying customer.
For me, that is absolutely shameful.
A warranty should give customers confidence. My experience with Momentum has done exactly the opposite. I have been left frustrated, out of pocket and questioning what value this warranty actually provided me.
I personally feel like I wasted my money, and if I had known beforehand that my claim would be handled this way, I would never have purchased the warranty.
Anyone thinking about buying a Momentum Warranty should READ THE TERMS, EXCLUSIONS AND ESPECIALLY THE “WEAR AND TEAR” WORDING VERY CAREFULLY before handing over your money.
Based on my experience, I would NEVER use this company again and certainly would not recommend them to friends, family or other motorists.
Momentum Warranties should seriously reconsider how they treat customers when they actually need to make a claim.

3 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Vinay,

We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Highly recommended momentum

Highly recommended momentum, whenever I’ve had an issue with my car it has been sorted promptly and momentum have always been great. Steve called me for my renewal and sorted out my second car discount which was a brilliant price for another years cover.

25 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Charlotte,

Thank you for your excellent 5-star review.

We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle. Steve will be thrilled to know that you are happy with the service that you received from him, and that you found our process easy and comprehensive.

Regards, Momentum

Avaliado com 1 de um total de 5 estrelas

Do not touch with a barge pole

Do not touch with a barge pole. Will try anything to avoid paying. Ask a customer who has paid for a warranty to strip out the gearbox before they will entertain a claim. AVOID AVOID AVOID

25 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Simon,

We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Answered call within minutes and Ross…

Answered call within minutes and Ross is very professional in explaining the warranty.

25 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Anne,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Seamless experience

Seamless experience, nicely explained, helpful and patient

21 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Donell,

At Momentum, our helpful and friendly team pride themselves on providing an easy, quick and informative service to all of our customers. We really appreciate hearing our customers feedback, so it is great to hear about your positive experience with us.

Thank you for your excellent 5-star review.

Regards, Momentum

Avaliado com 1 de um total de 5 estrelas

Never trust them

Worst experience ever

24 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Raeean,

We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Chris on the other end of the phone was…

Chris on the other end of the phone was very helpful really helped me understand what we were getting with this cover.
very pleased with the service.

24 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Andrew,

We are delighted to hear that you are happy with the warranty and the cover applied to your vehicle, and that the cover gives you a piece of mind. Chris will be thrilled to know that you were pleased with the service that he provided for you. Our team at Momentum strive to ensure that our customers receive the best level of customer service.

Thank you for your excellent 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

New Car

Absolutely delighted with my new car! 🚘 Great customer service from Robert, who helped me all the way through the process. Everything was quick, easy and hassle-free. Highly recommend! 👌

24 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Lauren,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional, Charlie was friendly, happy and not pushy,the car I purchased looked exactly like the photos and it all went smoothly from start to finish

24 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Robert,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Avaliado com 1 de um total de 5 estrelas

Very poor service

Very poor service, and what I feel is probably typical from such a service provider / product.

A van under warranty with Momentum had a breakdown 4 days before the expiry of the policy.

It took RAC 18hrs to recover it from the side of the A1 so having lost the best part of a day, I had three days remaining of the warranty.

Those days fell on a weekend too, so even more time was lost.

A garage could not book the van in for several weeks, but the warranty claim was started at the time of breakdown.

Now that the policy is expired despite claim being realised before its end, Momemtum have simply closed it down and rejected it.

Contacted their support for assistance with all policy and details etc. The email response was concise, seemed contractual (so basically f-off, we’re not playing or paying) and was un-empathetic, direct, and poor at best.

Fair? No. Right and proper of them? No.

Conclusion: AVOID!

24 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Matthew,

We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Excellent experience talking with Josh about extending my Momentum warranty for a further 12 months. Very happy!

Had a very good experience talking with Josh about extending my warranty for a further 12 months. Price was absolutely excellent and he was extremely pleasant to deal with. Would very happily recommend momentum warranties to anyone buying a car. Very pleased!

24 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Kris,

Thank you for your excellent 5-star review.

Josh will be thrilled to hear about your positive experience with us, and that you are happy with the warranty and the cover applied to your vehicle. Our team at Momentum always aim to ensure that our customers receive a high-level quality of service, so it is great to hear that you are pleased with our process.

Regards, Momentum

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