Momentum Warranties Avaliações 

7.644
•
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Could not be happier with our purchase of Vauxhall Mokka Love our car love the colour it’s lovely It is so comfortable as well Would definitely recommend this company Duman auto cars as could... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Alls good until you try to claim, had intermittent fault with car gearstick sticking in 2nd gear until engine was turned off. Told they don't do intermittent faults. Told them it had just started and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Got 6mths free with my car and was allowed to extended the warranty by a extra year at a realistic price. Everything looks simple enough for going to claim hopefully i will never need to but it is the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I met Dean last Friday, no pressure to buy a car,he gave my husband and I time to look around all the cars, he explained the cars were open if I would like to look inside any of them,he gave me inform... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Seguradora de Automóvel

Escrito pela empresa

Momentum Warranties Limited is a leading supplier of warranty products for franchised and used car dealers.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 99% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(7.644)

1.087 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very professional

Very professional, Charlie was friendly, happy and not pushy,the car I purchased looked exactly like the photos and it all went smoothly from start to finish

24 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Robert,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Avaliado com 1 de um total de 5 estrelas

Very poor service

Very poor service, and what I feel is probably typical from such a service provider / product.

A van under warranty with Momentum had a breakdown 4 days before the expiry of the policy.

It took RAC 18hrs to recover it from the side of the A1 so having lost the best part of a day, I had three days remaining of the warranty.

Those days fell on a weekend too, so even more time was lost.

A garage could not book the van in for several weeks, but the warranty claim was started at the time of breakdown.

Now that the policy is expired despite claim being realised before its end, Momemtum have simply closed it down and rejected it.

Contacted their support for assistance with all policy and details etc. The email response was concise, seemed contractual (so basically f-off, we’re not playing or paying) and was un-empathetic, direct, and poor at best.

Fair? No. Right and proper of them? No.

Conclusion: AVOID!

24 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Matthew,

We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Excellent experience talking with Josh about extending my Momentum warranty for a further 12 months. Very happy!

Had a very good experience talking with Josh about extending my warranty for a further 12 months. Price was absolutely excellent and he was extremely pleasant to deal with. Would very happily recommend momentum warranties to anyone buying a car. Very pleased!

24 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Kris,

Thank you for your excellent 5-star review.

Josh will be thrilled to hear about your positive experience with us, and that you are happy with the warranty and the cover applied to your vehicle. Our team at Momentum always aim to ensure that our customers receive a high-level quality of service, so it is great to hear that you are pleased with our process.

Regards, Momentum

Avaliado com 3 de um total de 5 estrelas

Not used the warranty yet but time will…

Not used the warranty yet but time will tell I'm sure.

23 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi,

Thank you for your review!

We truly appreciate your support and hope you continue to be happy with your warranty.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Clear & straight answers to questions

Clear & straight answers to questions.
No-pressure conversation.

21 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi,

We are thrilled to hear that you are happy with the warranty applied to vehicle. We are pleased you found the explanation clear, and easy to understand. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Very easy to complete

Very easy to complete. Great deal. I have used them before and got exactly what it says on the tin.

21 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi David,

We are thrilled to hear that you are happy with the warranty applied to vehicle. We are pleased you found the explanation clear, and easy to understand. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Great service! Helpful and polite

Great service, everything explained clearly, really polite and helpful assistance. Interest free payments to help spread the cost too. Thank you Ross!

21 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi,

We are very pleased to know that you had an excellent experience with Ross at Momentum and found our process easy and hassle-free. We always appreciate hearing about our customer’s feedback, and it is great to know that we answered any queries that you had efficiently.

Thank you for your fantastic 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Fast and professional

Fast and professional

18 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Mohsen,

We always strive to make our processes fast, easy and efficient for our customers to ensure that they have the best possible experience. We are delighted to receive your excellent feedback.

Thank you for your fantastic 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

The service was excellent

The service was excellent; the staff were not at all pushy. They provided us with a wide selection of vehicles within our price range and assisted us in organising everything. I highly recommend anyone looking to purchase a car to visit this dealership and speak with the staff. The vehicle was exceptionally well presented, and upon collection, they assured us that if we needed any further assistance, we could contact them at any time.

I sincerely recommend this dealership. If you are seeking value for money and well-presented cars that meet a high standard above typical used vehicles, look no further. The dedicated garage team ensures that all cars meet a stringent quality threshold, so you can drive away confident that you are covered for the first 12 months. The additional warranty is well worth the investment, providing peace of mind and reassurance for your vehicle.

Thank you all for the exceptional effort and hard work you put in.

18 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Eddie,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Avaliado com 1 de um total de 5 estrelas

It felt like they will take any advantage not to pay out.

Please read the 1 star rated reviews and take them seriously. I had the car for 6 weeks and had a problem with a leaking water pump. I could not get it in to the garage I bought it from for for 2 weeks so opted to get it sorted at a local one and claim back. It’s been an absolute nightmare, I could not follow the exact process they wanted me to because the garage done well to fit me in quickly due to a family mobility issue. They wanted a diagnostics, which we done, then delayed the response to authorise the repair (claiming we did not send the pics) which the garage could not wait for due to having to strip the parts down. I took the chance to ask them to carry out the repair thinking I had momentum’s full support. I was then told they would not pay for the repair due to us not following the process. I then asked if I did follow the process would they have covered the cost of the repair and they said no because they decided from a picture that the fault was wear and tear. It felt to me that they took full advantage not to pay out. THIS IS NOT WHAT GOOD COMPANIES DO! Most companies operate on the fact that life is not perfect, things go wrong and more often than not support their customers when they need them the most. My advice would be to not take this cover out.

5 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Paul,

We would like to investigate this further for you but unfortunately you have not left us any details. Please send your warranty reference number and vehicle registration number to support@momentumwarranties.co.uk and our business support team will be happy to assist you.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Clear information and explained…

Clear information and explained everything

18 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Barry,

We are thrilled to hear that you are happy with the warranty applied to vehicle. We are pleased you found the explanation clear, and easy to understand. The staff at Momentum pride themselves on providing a fantastic service for all our customers.

Thank you for your excellent 5-star review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

They were very helpful and kind great…

They were very helpful and kind great value for car definitely use again

17 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Sarah,

Thank you for your lovely review!

We are delighted to hear that your experience was fantastic with your selling dealer. It is great to know that you had a good experience when collecting your vehicle.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Excellent service and after care

Excellent service and after care. Very helpful staff always available to answer questions and show me how to work things on the car. Seamless transition of vehicles.Fully explained the warranty.

14 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi,

Thank you for your lovely review!

We are delighted to hear that you had such an amazing experience when collecting your vehicle from your selling dealer. It is wonderful to know that the process was smooth and comfortable, and that the service you received met your expectations.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Easy and straight forward

Easy and straight forward

17 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Harry,

We are delighted to hear that you found our process straightforward and easy to set up.

Thank you for your excellent review.

Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Josh was Genuine and trustworthy

Josh was Genuine and trustworthy, the car was well presented and had zero faults would highly recommend him.

15 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Duncan,
Thank you for your 5 star review.
We are thrilled to hear about the fantastic experience you with on of our selling dealers.
We hope that you are enjoying your new car.
Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Quick and easy

14 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Tim,
Thank you for taking the time to leave us a review.
At Momentum, we highly value our customers our feedback. Its great to hear about your recent positive experience.
Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Great frendly team total upfront cost…

Great frendly team total upfront cost easy to set up thanks

14 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Nicholas,
Thank you for your 5 star review.
At Momentum, we pride ourselves on ensuring all our customers have the best possible experience.
We truly value your feedback.
Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Great experience

Ross was very helpful from the first contact until the time I decided to renew for another year.

14 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Susan,
Thank you for taking the taking the time to leave Momentum a review.
We are thrilled to hear about the excellent service provided to you by Ross. He will be delighted to hear your feedback.
Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Policy Renewal …

Ross was very helpful and made renewing my policy an easy and straightforward process- thank you

14 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Laura,
Thank you for your wonderful review.
We are delighted to hear that due to your trust in Momentum, you have extended your warranty for a further year.
Regards, Momentum

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Adam totally looked after us from viewing to collection of the car. With very quick turnaround to actually getting car and driving away, highly recommend this garage

12 de agosto de 2026
Avaliação não solicitada
logotipo da Momentum Warranties

Resposta da Momentum Warranties

Hi Helen,
Thank you for taking the time to leave Momentum a review.
We are delighted hear about the fantastic experience you had when purchasing your car.
Your feedback is very important to us.
Regards, Momentum

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