Motest Avaliações 

146
•
O TrustScore é 3.5 de um total de 5

3,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have had used MOTEST for sometime now and each time they have been just amazing. Quick, customer focused, clean and tidy and pretty much all round fab! The last job we had done was causing them... Ver mais

Avaliado com 1 de um total de 5 estrelas

Mot test tonbridge. A very very poor experience had new shock fitted. Alightment was way out never put casing back broke clips unquilfied people working on car paid in full never again will... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

This place is so inconsistent now its unbelievable. I don't think you get a fair and balanced test, it depends what mood the children working there are in to how your test goes. Avoid if I were you, i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I can't recommend MOTest Swindon highly enough. Conan, Alli and Kaylene front the house and provide a very warm and genuine welcome at all times. Conan's mechanical knowledge is unrivaled and I will n... Ver mais

Detalhes da empresa

  1. Oficina de Inspeção Veicular
  2. também em
  3. Loja de Pneus
  4. Mecânica de Carros
  5. Oficina de Automóveis
  6. Oficina Elétrica de Carros

Escrito pela empresa

Long established as one of the South East’s major MOT testing groups. We are a family owned and run company. Although our name implies MOT testing, we offer much more. Our skills and equipment allow us to offer a wide range of services from fleet maintenance to major repairs or servicing - all at highly competitive pricing. Our philosophy is only to do the agreed work and seek customer approval before any additional work is undertaken. What we seek above all else, is to offer our customers a superior quality of service. We aim to get the vehicle fixed quicker than a main dealer and will always go that extra mile for the customer. We are members of the RMI, Motor Codes, Trust my Garage, and apart from our youngsters going through training, we only employ fully qualified technicians, many with ATA diagnostic certification.


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

146 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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3,6

Todas as avaliações

(146)

13 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Motest Reading

Been going to Motest (Reading) for two years now and both times the service has been excellent. Very friendly and helpful staff and quick and easy bookings.

1 de junho de 2019
Avaliação não solicitada
logotipo da Motest

Resposta da Motest

Morning Olivia,

Thank you for your kind words. I will be sure to pass these over to head office and the team in Reading.

Regards

Anthony Davis
General Manager

Avaliado com 5 de um total de 5 estrelas

Motest Hemel are the best.

Put my car in at Motest Hemel today for the 3rd time. Brilliant service so fast and always on time. Lovely bunch of guys. Even gave my Husky a bowl of water cause it was hot. I would totally recommend them to all my friends and family. Great job guys thank you very much. Suse

23 de maio de 2019
Avaliação não solicitada
logotipo da Motest

Resposta da Motest

Dear Sooza,

Thank you for your kind words, I am delighted the team at Hemel exceeded your expectations, and your Husky was looked after...

I will pass your comments onto Stuart and his squad.

Regards

Mr Anthony Davis
General Manager

Avaliado com 5 de um total de 5 estrelas

Excellent MOT experience

Excellent MOT experience. Always on time and in my experience, they try to pass the vehicle, unlike some other testing stations who seem to want to fail it!

8 de maio de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just moved to the area and called up…

Just moved to the area and called up MOTEST (Farnham) I was offered a slot the next day. This was after I was invited by another company to turn up and when I did they said it would 3 to 4 hours. They conducted the MOT and it failed. They rectified the problem. All done in just over an hour. Very courteous receptionist and the mechanics (the ones I came across).
I will be happy to take mine and my wife's car there next year.

3 de maio de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Having found MOTEST Swindon for a few…

Having found MOTEST Swindon for a few years, I wouldn't go anywhere else, the people their are amazing, my old banger gets through with practical advice on what to do, and the timings are very good, great place to take your car

16 de março de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

MOTEST HEMEL - AWFUL CUSTOMER SERVICE

MOTEST HEMEL
After my car was fitted with a faulty part and I broke down 75 miles away from home on a saturday I didn't even receive a call on Monday from them and had to call them. They refused a courtesy car even when the fault was found. Finally got a courtesy car after 2 weeks when I emailed to complain.
The car took 27 days to fix and then I refused to pick the car up until I had details in writing of what had happened, this took them 10 days. When I collected the car ( 5 weeks had gone by at this point) the branch had no knowledge of a refund.
The area manager was so rude so I asked for someone else to deal with my complaint.....he just ignored me for 6 days until I contacted head office.
They called me a liar when asked for compensation for not having the car for the first 2 weeks...apparently I gladly declined a courtesy car. LIES!!
The managing director (and company owner) was rude to me when I chased payment.
DO NOT USE......EVER.
Disgusting service.

13 de março de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My car was booked in for a winter…

My car was booked in for a winter service , the employees were friendly and knowledgeable. My car needed a few bits worked on and they did it with care. I also have just had an MOT and again the guys were friendly and worked on my car in great time. Would recommend this garage.

26 de janeiro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Total lack of morals and regard for safety

Before this most recent experience they would have got 5 stars but I was disgusted with how they could let my daughter drive home with a seriously under inflated tyre.
Oddly when we dropped the car off the tyre was inflated so how it became deflated is one of life's mysteries.
I understand that legally they have no obligation to offer to put air in the tyre but morally especially when the driver is a teenager a bit of thought for safety would not have gone a miss. We would have happily paid for some air to make the car safe to drive!
The car has now passed it's MOT but next year both cars will not be returning as I do not trust this company to have any concern for the safety of car owners.

21 de janeiro de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad experience - MOTEST Bracknell

My story from this garage is not good. I had problem with the fridge in my car it was licking. So I went to the garage told them the problem they checked my car the next day and they told me it is fine. The only thing they said was check the fridge regularly but it seems to be fine. My car was okay for 2 months but one day the engine broke down.

Unfortunately, I went to the same garage the next day after the breakdown with the help of the AA. At the garage they kept my car for about week without calling me without giving me a quote without even explaining what was wrong. But, after all, they said it was internal fridge licking.

But it was their fault they should have checked it beforehand before my engine breaks down. So now I need to scrap my car

That was my story believe it or not. I would not trust this garage for my next car, absolutely not

10 de setembro de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Loyal Customer Refused For Being 5 Min Late

I have been a customer at Motest in Camberley for the last six years, my car, and two other family cars have all been MOT’d there each year, not to mention the recommendations I have made to friends and associates. Even after we moved to Bracknell we continued to use the branch such has been my loyalty to this company/ branch. I took my car to the branch today for a pre-booked MOT, in any event I arrived 5 minutes late, would you believe I was turned away and asked to re-book tomorrow? A bit rich considering that we have waited beyond our appointment time without complaint when it has been busy there in the past. Today it was not busy, in fact I was the only person there! There was only one other car in the car park, a silver merc AMG. Well done Andy Denny! Lost our business, I am not being treated like that by a company I have rewarded with my loyalty!

13 de maio de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Motest in Farnham did a terrible job…

Motest in Farnham did a terrible job and have very poor service. Made me wait 2 hours to start work even though I turned up at the agreed appointment 10 minutes early. An apprentice did the work - all new tyres were under-inflated. Balancing not done properly so had the steering shaking. Spoke to garage who said to call the next day. The next day they said come back following week! Had to pay another garage to sort out balancing!
Clearly not a 'fast fit' garage nor giving any priority to customers who they mess around with or leave car with problems.

1 de abril de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service Motest Swindon!

Motest Swindon are excellent, friendly customer service, easy to book an appointment at short notice and really fast quality repairs. I highly recommend these guys if you want peace of mind, I would not go anywhere else for MOT's, services or repairs now,

18 de março de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pure brilliance!

I can't recommend MOTest Swindon highly enough. Conan, Alli and Kaylene front the house and provide a very warm and genuine welcome at all times. Conan's mechanical knowledge is unrivaled and I will not trust my Merc SL500 with anyone else. He is a pure genius and add to this that he will always seek to provide the most economical yet robust solution to a problem has meant that I will never go anywhere else. Finally, the tasty free coffee, well, you just can't go wrong! Thanks Team Swindon, you are awesome!

16 de março de 2018
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pleasant and Efficient

I decided to use them for my MOT at short notice as I had a poor experience from another company. It was easy to book the slot on the internet. It was easy to leave my car and easy to pick it up on time. The staff were also very pleasant.

27 de novembro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great local garage.

I have been a customer of mottest in Farnham for about 3 years. They have brilliant customer service, reasonable prices and too date always quickly fixed my car. As a bonus they fitted my car in for a mot over the weekend when I realised I'd missed my mot by 3 months!

31 de julho de 2017
Avaliação não solicitada
logotipo da Motest

Resposta da Motest

Morning,

Thank you for the review, I am glad to see that they managed to MOT your car at short notice. We pride ourselves on offering great customer service.

We look forward to seeing you back in branch soon.

Regards

Avaliado com 5 de um total de 5 estrelas

Hillingdon Motest

I discovered my car needed a new MOT last night and with today being a Bank Holiday Sunday was not optimistic. However, I found Motest on the Internet, called them this morning and they fitted me in at 1pm. I arrived early and they took my car in before the time booked. I was on the road within an hour, so impressed! They even changed the tv in the waiting to enable me to watch the Grand Prix. Mr Bott was a fellow Chelsea fan and sports nut, this was a bonus. Highly recommend this honest garage with friendly hard working mechanics

28 de agosto de 2016
Avaliação não solicitada

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