Motorama Avaliações 

157
•
O TrustScore é 1.5 de um total de 5

1,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Used their website to find suitable leasing. Everytime i placed an order never heard back from anyone via email or phone. I requested several cars maybe thinking it was me at fault but the searches ap... Ver mais

Avaliado com 2 de um total de 5 estrelas

Sold my car to Motorama via Motorway. Turned up late, inspected the car, told me there were a series of issues including the exhaust was misfiring (had been replaced 3 months earlier) and tried to off... Ver mais

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs - both sales and after sales repairs. Vehicle sold to us allegedly in working condition with assurance than any issues identified after sale would be swiftly repaired. After trading... Ver mais

Avaliado com 1 de um total de 5 estrelas

Placed an order with Motorama over 2 weeks ago, paid a £500 deposit and received confirmation that vehicle had been secured. Chased multiple times for an order completion and delivery date, an... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Veículos e Transporte

Escrito pela empresa

Lease a brand-new car from Motorama, powered by Vanarama. Browse our offers & deals and get the best price on a brand-new car across a range of makes and models. Get an instant quote and order online, with free delivery and simple monthly payments.


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

157 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,5

Todas as avaliações

(157)

8 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Great experience with George

Great experience, dropped a star for my number somehow getting attached to a few other quotes in the system and also I got sent a contract for GAP insurance even though I said I didn't want it - luckily I read it before I signed electronically!

George Lima was a pleasure to deal with, super friendly, no sales rubbish, genuine bloke - give that guy a raise he's epic!

15 de janeiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Thanks for posting, Ellen. Pleased the experience was great overall and we'll certainly pass this on to George and begin negotiations about that raise ;-).

And we'll review the less smooth areas, too - feedback like this is really valuable for that and thanks again

Ollie, Vanarama

Avaliado com 5 de um total de 5 estrelas

Most competitive quote I found

Most competitive quote I found. Fantastic service every step of the way and very knowledgeable staff. Would highly recommend and will use again when my lease expires. Very happy with my new car.

11 de janeiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

That's brilliant to hear, Demetri - and great that you're very happy with the new car!

Thanks for sharing.

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Very competitive quote Excellent…

Very competitive quote Excellent customer services efficient and kept me informed at every step. Would definitely use again when lease is due for renewal ask for Ryan as he dealt with all my needs

4 de janeiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

It's great to hear that everything went smoothly and you felt fully informed. We'll share your feedback with Ryan, too.

Thanks for posting

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

A brilliant service

A brilliant service from start to end. Great price, great staff, great car. Professional and efficient throughout. All staff were friendly, knowledgeable and helpful. Mainly looked after by Eloise who was outstanding.

2 de janeiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Wow! Thanks very much, Roger. We aim to make all our customers as happy as you!

And we'll pass on the feedback to Eloise and the team.

Thanks again

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

It's been an excellent experience so…

It's been an excellent experience so far from ordering the car online, arranging the delivery date and having the car delivered, I've had no issues at all. Communication has been clear and timely.

2 de janeiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

It's really good to learn that your online ordering experience was excellent.

Thanks very much for sharing

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

very professional and polite staff it…

very professional and polite staff it was the first time I had ever leased a car and they made it easy and painless with a great deal on the lease car I would have no hesitations in recommending Motorama to friends and family alike

2 de janeiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

That's fantastic news, Simon. We aim to make things as easy as possible, and it's great to hear that this was your experience.

Kind regards

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Wonderful staff

I found the staff very helpful, friendly and professional at their job. They help me sort out the best insurance for my car as well.When I misplaced my paper work a quick call to them and they replaced it .

2 de janeiro de 2019
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

It's great to hear that you had such a positive experience and we managed to sort you out with the best insurance.

Thanks for posting

Ollie, Motorama

Avaliado com 1 de um total de 5 estrelas

Dire.....

Dire.....

I obtained an online quote which was emailed to me on the Sunday. I arranged a test drive in the vehicle and and subsequently completed a full online application on the Thursday. I received an automated message to say someone would be in contact within two hours. After 24 hours I had heard nothing, so I called them to be told that the quote they had given me was incorrect and the correct quote was TWICE the original figure. The original quote then mysteriously disappeared - I received no apology for their error. Don't waste your time with these "amateurs"- there are far better leasing companies out there.

1 de janeiro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, Very happy with my new car

17 de dezembro de 2018
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Great news! Thanks for sharing, Bobby.

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Great deal on the car, great service from everyone I spoke to, they were all so helpful and friendly, especially Eloise.

Would highly recommend :)

14 de dezembro de 2018
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

We're thrilled to hear everything was great from your side and we'll pass the feedback on to Eloise!

Thanks very much, Megan.

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Our lease was sorted quickly and…

Our lease was sorted quickly and professionally, we had full correspondence al the way through and would use Motorama again.

12 de dezembro de 2018
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

We love feedback like 'quick' and 'professional'! Thanks very much for sharing, Jayne.

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

It was very enjoyable and pleasing…

It was very enjoyable and pleasing experience dealing with motorama and I would highly recommend them

7 de dezembro de 2018
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

It's fantastic to learn the experience was so pleasing!

Thanks very much, Martin.

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Stress free car leasing

The experience start to finish was superb. Pricing was the best on the market I found and would recommend to anyone looking for a new car!

7 de dezembro de 2018
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

That's excellent news - really appreciate your sharing this!

Thanks very much, Bradley

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Excellent from start informed threw out…

Excellent from start informed threw out will be useing again staff very friendly gave me lots of information

3 de dezembro de 2018
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

It's great to hear you were pleased with all aspects of the service and felt well informed. We look forward to next time, too!

Thanks very much, Simon.


Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Just do it!

Brilliant. Great company - lots of communication, good quote, car delivered on time. Overall very pleasant experience and I would not hesitate to use them again. My only (tiny) suggestion for improvement would be a single point of contact throughout the process, but that's certainly not a deal breaker - everyone I spoke to was polite and well-informed. Well done Motorama!

29 de novembro de 2018
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Thanks very much for your feedback, Richard. It's fantastic to hear such positive things and we hope you're enjoying your new car!

Thanks also for the suggestion which is really appreciated. We are constantly looking at ways to streamline our processes and offer a better and simpler experience for customers and this will be passed on and is really helpful.

Much appreciated

Ollie, Motorama

Avaliado com 4 de um total de 5 estrelas

Love the car

Love the car, and cant fault the service. The only issue i had was that my car came a day late and i was stranded at work. They did help by paying taxi fares home and back to work the next day.

26 de novembro de 2018
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Sorry to hear about the delay with the car, but pleased that we were able to help in the end.

Thanks for sharing, Carl.


Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Ryan and his team were superb and got…

Ryan and his team were superb and got me exactly the model I was looking for at a highly competitive rate.
Really nice people and very efficient,

26 de novembro de 2018
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

Hi Geoff

It's fantastic to hear that you received such a great service from Ryan and team.

We hope you're enjoying your new car!

Thanks for sharing

Ollie, Motorama

Avaliado com 5 de um total de 5 estrelas

Excellent service, love my new car

This was my first experience of leasing and the service has been excellent. Very helpful and friendly staff. Ordered my car couple of weeks ago and it was delivered yesterday a way ahead of estimated time. The whole experience has been great from the start to finish. I would highly recommend the company to my friends and family.

21 de novembro de 2018
Avaliação não solicitada
logotipo da Motorama

Resposta da Motorama

It's really great to hear that everything went smoothly, you received an excellent service and the car was delivered ahead of time!

Thank you very much indeed for letting us know.

Ollie, Motorama

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