Easy to book, and follow up and confirmation of move on day before comforting. Unfortunately, movers had an accident on way to job, and couldn’t make it We were notified early on , and although d... Ver mais
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Veja o que dizem as avaliações
It was a great experience with the moving company, the truck was ungraded to one bigger truck before the move and it was very reasonably priced with the upgrades. The workers are very friendly and exp... Ver mais
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The two movers who came were courteous and friendly, giving me lots of updates on their location. On location they were a little slower than necessary and there were issues with obtaining payment and... Ver mais
A empresa respondeu
Reliable, professional, careful and nice movers. Organizing the move was easy and the Movee team was very responsive to questions. When shopping around for quotes and contacting other moving compani... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our high functioning platform will help you provide us with all the necessary requirements like ‘to & from location’, move date, type of move and other.
Informações de contato
Collin street, 3000, Melbourne, Austrália
- support@movee.com.au
- www.movee.com.au
4,2
Muito Bom
696 avaliações
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
GREAT JOB, NO STRESS
Movers were friendly, efficient, careful with my items. I highly recommend Movee.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your kind words and recommendation. We’re delighted to hear our movers were friendly, efficient, and took great care of your items. Regards, Movee
Resposta de Movee
Thank you for your feedback. We’re glad to hear everything was nicely done and that you were happy with the movers. Regards, Movee
Use this company if you want to be harassed daily
Movers were find despite showing up 40 minutes late and disappearing between locations for 30 minutes.
The daily harassment and calls from the company to review on the site is too much.
$50 deposit wasn’t accounted for in the total cost that also was much higher than quoted. Also forced to do a Google review while trying to pay.
Are you going to stop calling me daily and messaging me for a review now?
16 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
We’re sorry to hear about your experience and apologise for the excessive follow-ups and any confusion regarding the pricing. The $50 paid at the time of booking is a booking fee to secure your move slot and is included in the total cost, not an additional deposit. Please share your job ID so we can review your booking in detail, address your concerns, and make sure no further review requests are sent. Regards, Movee
Easy to book
Easy to book, and follow up and confirmation of move on day before comforting.
Unfortunately, movers had an accident on way to job, and couldn’t make it We were notified early on , and although disappointed, we understand that these things happen. But, moovee sprung into action, and by noon, had sourced and provided another team to complete our move. From noon, all went like clockwork, and new team were efficient, friendly and competent. Move done on day, as promised, and all finished well.
Thanks movee and your great team of Removalists.
Peter Rays
19 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you, Peter, for your understanding and for sharing your experience. We’re glad our team could quickly arrange a replacement and ensure your move was completed smoothly on the same day. Your kind words mean a lot to us, and we’ll be sure to pass them on to our removalists. Wishing you all the best in your new home. Regards, Movee
Your service perfectly done ✅
Your service perfectly done ✅
2 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your wonderful feedback. We’re delighted to hear that the service was completed perfectly and truly appreciate your support. Regards, Movee
Clingy and destructive
They showed up an hour late. The letter box was knocked off the fence, the fence was broken, and the removalists forgot 4 pieces of furniture. Also, Movee keep calling me after the fact to leave a good review which is annoying and clingy. I wouldn't even put up with this behaviour from a life partner.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
We’re very sorry to hear about your experience and sincerely apologise for the delay, the damage caused and the repeated follow-up calls this is not the level of service we aim to provide. Could you please send the photos of the damage along with your job details to "support@movee.freshdesk.com" so our team can urgently investigate and take the appropriate next steps to assist you.
This review is more so to do with the…
This review is more so to do with the admin service, not really with the movers.
Movers were exceptional and endured long waiting times that were beyond our control (based on new building’s management disservice) but, I do not appreciate the lack of transparency with cost and the forceful act to provide screenshot of payments multiple times (even after already emailing them) or the constant calls to provide reviews.
I probably would’ve gone to a different service that was more transaparent about everything. Would never do Movee again. But again, this is not to take away from the actual movers who helped remove my things and deliver to new place - they did a great job! Fantastic job! Really appreciate the struggle they went through with all those stairs and waiting time.
As mentioned, this review is an honest reflection on admin’s service. Do not be forceful and please be honest upfront about charges. Other than that all perfect!
16 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your honest feedback. We sincerely apologise for the frustration caused by the communication and for any feeling of lack of transparency this is not the experience we aim to provide. All charges are outlined in the booking confirmation email, however we’re sorry if this was not made clear, and we truly appreciate your kind words for the movers and will use your comments to improve our admin service. Regards, Movee
Great job
Great job nicely done, guys were very friendly and helpful
19 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your kind words. We’re delighted to hear that the team did a great job and that you found them friendly and helpful throughout the move. Your feedback is truly appreciated, and we’ll be sure to pass it on to the crew. We look forward to assisting you again in the future. Regards, Movee
Movee Removalists…
Removers got here late but communicated well and took care with the furniture. Overall we were very happy.
Thankyou very very much.
18 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your lovely feedback. We appreciate your patience with the delay and are glad to hear our team communicated well and handled your furniture with care. We’re delighted you were happy with the overall service – thank you for choosing us. Regards, Movee
Resposta de Movee
Thank you for your kind words. We’re thrilled to hear that you found the team excellent and truly appreciate your feedback. Regards, Movee
The team is very professional and kept…
The team is very professional and kept a check till the delivery.
16 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your wonderful feedback. We’re glad to hear that you found our team professional and that they stayed attentive all the way through to the delivery. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to helping you again in the future. Regards, Movee
Good job on helping me to transfer my…
Good job on helping me to transfer my belongings.
15 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your lovely feedback. We’re really pleased to hear that you were happy with the help in transferring your belongings. It was our pleasure to assist you, and we hope to serve you again in the future. Regards, Movee
The removalist where cordial and fast…
The removalist where cordial and fast at their job
13 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your kind feedback. We’re so glad to hear that the removalists were cordial and worked quickly to get the job done. We really appreciate your support and hope to assist you again in the future. Regards, Movee
Movee is a booking platform
I have recently learnt that Movee is just a booking platform connecting us with different moving providers. Even though my experience with the movers was extremely disappointing, as you can see by the information below. Movee were great at dealing with the issue, responding promptly to my concerns and doing everything in their power to rectify the problem including refunding the platform fees. Thank you again!
Disappointed…
At arrival one man came down to check out what we had to move, while the second was sleeping in the truck. Everything was organised and packed all ready in the living room. Easy right?!
On the phone I explained everything I had, I was told they could do it in TWO HOURS, I thought “mm ok”, still asked them to quote for 3 to be safe.
The men moved slower than my 5 year old. They would literally pick up one item on one hand, slow walk to the lift, go down and put it in the truck. I was shocked!!!
Me and my sister (TWO WOMEN) started lifting and carrying EVERYTHING. We would make two trips with the lift full while they packed one item into the truck. Kept asking them to help bring down the large heavier items (washing machine and Sofa) as we were already doing everything else response for the guy who didn’t speak English so count even ask him to put things in the right room was “no little things, little things”. I ended up taking the washing machine to the truck myself and my sister helped me take the sofa down to them.
In the end what they did was, one guy stayed inside the truck (packing or unpacking) and the other moved from the lift to the truck or simply just passed things to the other guy as WE DID EVERYTHING ELSE OURSELVES.
I was also asked for a 50$ deposit at booking, in the end they charged over 700$ for less then 4hrs. When I asked if they discounted what I paid he said “if you want pay ***$ (discounted the deposit). Would have done so much better if I just rented a truck myself.
Don’t forget how desperate they were at payment time 🤣🤣 shocking, would never do this again that’s for sure.
Invoice No: 018191
Date: 14/02/2026
Terms: COD
Due Date: 14/02/2026
Job ID: 018191
14 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
We’re really sorry to hear about your experience and truly disappointed that the service did not meet your expectations. This is certainly not the standard we aim to provide. We would like to investigate this matter further and address your concerns properly. Could you please share your Job ID with us so we can look into the details and get back to you as soon as possible? Thank you for bringing this to our attention, and we sincerely apologise for the inconvenience caused. Regards, Movee
Customer service communication and…
Customer service communication and service on collection was excellent.
11 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your kind feedback. We’re delighted to hear that both our customer service communication and the collection service met your expectations. We truly appreciate your support and look forward to assisting you again in the future. Regards, Movee
Good service
Cost more than planned, but the removalists were great & friendly. Nicely done
12 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your feedback. We’re glad everything went well and appreciate your support. We’d be happy to help you again anytime. Regards, Movee
Resposta de Movee
Thank you for your feedback. We’re glad everything went well and appreciate your support. We’d be happy to help you again anytime. Regards, Movee
Nice done 7561
12 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your feedback. We’re glad everything went well and appreciate your support. We’d be happy to help you again anytime. Regards, Movee
The service was very good
The service was very good
They were quick too
6 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your feedback. We’re pleased to hear you were happy with the service and that the team worked quickly and efficiently. We truly appreciate your support and hope to assist you again in the future. Regards, Movee
Easy communication
7 de fevereiro de 2026
Avaliação não solicitada
Resposta de Movee
Thank you for your feedback. We’re glad you found the communication easy and smooth throughout your move. We appreciate your support and hope to help you again in the future. Regards, Movee
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