Apologies for the slow review but we've been on holiday. The lad who serviced our boiler was polite, efficient and sorted the job with minimal fuss. He even offered some helpful tips and is a credit... Ver mais
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Veja o que dizem as avaliações
I can recommend M&R plumbing, from start to finish the whole process to replace my boiler went smoothly. They were punctual, efficient,friendly and Jack & Finn left the workspace clean & tidy. The rub... Ver mais
A empresa respondeu
Contacted by the company to let me know that an issue with the boiler had been reported by tenant. They were happy to contact tenant to arrange a call out & carry out a service whilst there. All compl... Ver mais
A empresa respondeu
This company installed our central heating system and have serviced it annually ever since. Prompt service, on time. Very clean and tidy engineers who explained all about the service carried out. W... Ver mais
A empresa respondeu
Detalhes da empresa
- Serviço de Instalação de Gás
- Encanador
- Fornecedor de Ar Condicionado
- Fornecedor de Caldeiras
- Gasificador
- Reparo de radiadores
Escrito pela empresa
Established in 1997, M&R Plumbing and Heating Ltd provide a complete range of domestic and commercial gas, heating and plumbing services, specialsing in renewable energy solutions. We are a proud Worcester Bosch service partner and a Vailant ADVANCED installer. All our engineers are Gas Safe, Oftec and FGAS registered. As a family business, we pride ourselves on our high standard of workmanship and excellent aftercare service, which has secured us a large amount of repeat business over the years. Why choose us? We have served Bolton, Wigan, All of Greater Manchester and Lancashire for 28 years now. Also these are 8 more reasons why chose us. 1. Highly trained engineers. 2. Worcester Bosch service partner. 3, Vailant ADVANCED installers 4. We keep you in the loop at all times. 5. We keep your home clean and tidy. 6. We turn up when we say we will. 7. We offer the best quality service and products at the best price. 8, We have been keeping families and businesses warm, cool and cosy since 1997,
Informações de contato
290 Chorley New Rd, BL6 5NY, Bolton, Reino Unido
- 01204690957
- info@mr-group.co.uk
- www.mr-group.co.uk
4,9
Excelente
795 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The professionalism of the service and…
The professionalism of the service and the staff
9 de julho de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much for the great feedback! Professional service starts with our staff, so hearing that both hit the mark for you means a lot to us. We really appreciate your business!"
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review! We always aim to work quickly, efficiently, and leave everything spotless behind us. We truly appreciate your support and look forward to helping you again next time!"
Engineers expert
Engineers expert, worked very hard in small space in heat wave. Professional and courteous.
Only one criticism, slow to remove Old boiler and rubbish, also had to be reminded to fit Carbon monoxide detector.
3 de julho de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you for taking the time to share your feedback. We’re so glad to hear that our engineers provided professional, courteous service and worked so hard under tough, cramped conditions during the heatwave!
We also really appreciate your honest critique regarding the removal delay and the carbon monoxide detector reminder. We take safety and cleanup very seriously, so we’ll be using this feedback to tighten up our post-installation checklist. Thank you again for choosing us, and please don't hesitate to reach out if you need anything else!"
Resposta da M&R Plumbing & Heating Ltd
"Thank you for the great review! We’re so glad to hear Finn provided friendly, courteous service and got the job done right for you. We’ll be sure to pass along your kind words to him. Thanks for choosing us!"
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review! Being a reliable local business that offers fair, honest pricing means everything to us. We truly appreciate your support and look forward to helping you again next time!"
Resposta da M&R Plumbing & Heating Ltd
"Thank you for the 5-star review! Punctuality and great service are top priorities for us, so we’re thrilled the lads hit the mark for you. We really appreciate your support!"
The company were recommended by a…
The company were recommended by a neighbour. The service they provided was excellent. From the friendly and helpful staff in the office to the excellent engineers.. I’d definitely recommend them to others.
29 de junho de 2026
Resposta da M&R Plumbing & Heating Ltd
"The company were recommended by a neighbour. The service they provided was excellent. From the friendly and helpful staff in the office to the excellent engineers.. I’d definitely recommend them to others."
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much for the 10/10 review! We’re thrilled to hear the lads arrived right on time and left everything clean and tidy. We really appreciate your support and the recommendation! 👍🏻"
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review! Delivering quality service is always our top priority, and knowing you’d recommend us means the world to our team. We really appreciate your support!"
Excellent but friendly service
The job was made more complicated because I wanted the old boiler coming out of the garage and the new boiler being installed in the loft. All was accomplished with care and expertise and I’m very happy with the result. The staff were pleasant and polite and I can highly recommend the firm.
8 de junho de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much for the fantastic review! Relocating a boiler from the garage to the loft is no small task, so we are thrilled to hear that our team handled the extra complexity with the care and expertise you deserved. We really appreciate your kind words about our staff's politeness—I'll be sure to pass your compliments along to the team. Enjoy your new setup, and please don't hesitate to reach out if you need anything else in the future!"
Very well done ,very happy
17 de junho de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much! We are thrilled to hear that you are very happy with our work. Knowing we did a job 'very well done' is exactly what we strive for. We appreciate you taking the time to share your feedback!"
Very reasonable price
Very reasonable price , very professional. exceptional discount and on the hole would recommend this company .
17 de junho de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you for sharing your experience! We pride ourselves on delivering top-tier professionalism and great value, so we're so glad you were happy with the pricing and the service. We look forward to helping you again in the future!"
Easy to book appointment.
Easy to book appointment.
Arrived on time.
Left everything tidy.
11 de junho de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you for the fantastic review! We always aim to make the entire process as smooth as possible—from an easy booking to turning up right on time and leaving your space spotless. We really appreciate your feedback and hope to work with you again!"
Highly recommended - M& R Plumbing and Heating.
I’ve used this company for years for maintaining my boiler and heating. They are so reliable and helpful and always try to solve any problem in the most efficient way. A recent boiler replacement was carried out without any fuss and to the highest standard with everything cleared and up and running in four hours. Would highly recommend.
12 de junho de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much for this wonderful review! Having your trust to maintain your heating over the years means a lot to us, and we're so glad we could get your recent boiler replacement sorted so quickly. Four hours from start to finish with zero fuss is exactly what we aim for! Thank you for the high recommendation and for being such a loyal customer."
Excellent service and will gladly use…
Excellent service and will gladly use again. Plumber arrived at the agreed date/time and text message to confirm on his way before arriving. Operative was polite, efficient and resolved the problem so all in all would gladly recommend and the bill received shortly after was more than reasonable. Happy customer!
12 de junho de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much for the fantastic review! We know our customers' time is valuable, so we always make sure to text ahead and arrive right on schedule. It’s wonderful to hear that our plumber was polite, efficient, and able to resolve the problem smoothly—all at a reasonable price. We truly appreciate the recommendation and look forward to helping you again whenever you need us!"
Never any problems
Never any problems
Call up - book job - job gets done - invoice - pay up - easy
9 de junho de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you for the wonderful feedback! We work hard to make our process as seamless and easy as possible for our customers, from booking to the final invoice. We're glad to hear we always deliver a hassle-free experience for you!"
Professional & hardworking
M&R installed a new boiler and replaced some radiators for me. Friendly and hardworking team. Professional job at a competitive price.
10 de junho de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much for the fantastic review! Upgrading a boiler and replacing radiators is a big job, so we're thrilled to hear that our team's hard work and professionalism stood out to you. We always strive to provide top-quality service at a competitive price. Enjoy your new system, and thank you for choosing M&R!"
I rang to make an appointment and was…
I rang to make an appointment and was given a date a couple of days ahead. The guys who came were prompt efficient and courteous. Thank you!
1 de junho de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much for the wonderful review! We always try our best to get our customers booked in as quickly as possible, so we're glad we could get to you within a couple of days. It’s fantastic to hear that the team was prompt, efficient, and courteous. We appreciate your business and your kind words!"
Fair price ,on time and full service by…
Fair price ,on time and full service by 2 helpful and well mannered engineers
3 de junho de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much for the 5-star review! We pride ourselves on providing fair pricing and being on time, so we're thrilled to hear you had such a smooth experience. I’ll be sure to pass your lovely compliments along to the two engineers who looked after you—they will be delighted to hear their hard work and good manners were appreciated!"
Experience counts.
For 7 years I have used MR for boiler and gas fire servicing and radiators. They are punctual, polite, efficient, clean and tidy. I can wholeheartedly recommend this excellent firm.
27 de maio de 2026
Resposta da M&R Plumbing & Heating Ltd
"Thank you so much for the fantastic review! Having your trust to look after your boiler, gas fire, and radiators for the past 7 years means the world to our team. We always strive to be punctual, polite, and tidy, so hearing that we've consistently hit the mark for nearly a decade is the ultimate compliment. Thank you for your incredible loyalty and your wholehearted recommendation!"
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