ORDERED PRODUCTS NEVER TURNED,THEY ARE UNCONTACTABLE ,WERE IS THE CUSTOMER CARE NUMBER? I WANT MY MONEY BACK. IF I COULD GIVE A LOWER NUMBER I WOULD. NEVER DEAL WITH THIS MOB.
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I bought an aftermarket Mazda 2 bumper and the bumper was a perfect fit and the service was awesome. I bought the bumper on Monday night and it was ready for pick up on Tuesday afternoon. Pick up in S... Ver mais
A empresa respondeu
Ordered a replacement alternator, which was correct and fit as expected. Drove locally with no issues, then the alternator failed when my wife was 90 minutes away. The pulley wheel shaft seems to have... Ver mais
A empresa respondeu
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer. Breakable plastic part made safe in plenty of bubble wrap. Part as adverti... Ver mais
Detalhes da empresa
Escrito pela empresa
My Auto Parts is the online auto parts store of one of Australia's largest importer of genuine, certified and quality aftermarket car parts. All our parts are brand new, in stock and in Australia.
Informações de contato
Brisbane, Austrália
- info@myautoparts.com.au
- www.myautoparts.com.au
3,8
Muito Bom
983 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast delivery and accurate description
17 de setembro de 2025
The whole experience was easy and part…
The whole experience was easy and part arrived promptly
17 de setembro de 2025
Everything occurred as outlined.
19 de agosto de 2025
The service provided to the reps was…
The service provided to the reps was excellent. They went above and beyond to organise pick up of my parts. Assisted me when I accidentally ordered the wrong part and helped with the exchange.
19 de agosto de 2025
Part turned up on time and in one piece…
Part turned up on time and in one piece and fit like a glove no complaints from me thanks again for your help
18 de agosto de 2025
Great serviceBrisbane to Melbourne in 2 days using…
Brisbane to Melbourne in 2 days using Auspost courier !! Good tracking system and quality messaging from seller to buyer.
Breakable plastic part made safe in plenty of bubble wrap. Part as advertised.
Great service, thanx.
18 de agosto de 2025
great communication
20 de julho de 2025
Thank you My Auto Parts
Hi I recently ordered a genuine Subaru headlight from My Auto Parts.
The item arrived quickly, as advertised, for a very reasonable price.
After the headlight arrived it became apparent I had ordered the wrong item.
My Auto Parts refunded my money in a professional and timely manner and I want to give them a good review because they deserve it.
You can order with confidence, they’re a business with integrity.
28 de julho de 2025
Avaliação não solicitada
Highly recommended
Fast. Efficient. Easy web site to navigate. Very competitive price.
18 de julho de 2025
Resposta da My Auto Parts
A fantastic review from John! Thank you so much for your feedback! We are glad that you have enjoyed our services! Enjoy your new car part! Until the next one! Cheers!
Excellent quality and great customer…
Excellent quality and great customer service
Item in perfect condition and very reasonably priced
18 de junho de 2025
Resposta da My Auto Parts
Awesome feedback Anne! Thank you so much for the 5-star review! We are glad that you have enjoyed our service! Enjoy your new car part! Until the next one! Cheers!
I spent 491.00 on parts ,can't get a…
I spent 491.00 on parts ,can't get a refund. In April of 2025 parts where returned via usps.stiil unresolved
17 de junho de 2025
Avaliação não solicitada
Resposta da My Auto Parts
Hi Joe,
We're sorry to hear about your experience. Your feedback is important, and we’d like the opportunity to learn more and address your concerns directly.
Please get in touch with us at https://www.myautoparts.com.au/pages/contact so we can work towards a resolution together.
Thanks again for taking the time to let us know.
The My Auto Parts Team
Resposta da My Auto Parts
Thank you for the amazing feedback Christoper! Glad we could be of assistance to you! Enjoy your new car part! Until the next one! Cheers!
From order to receipt took longer than…
From order to receipt took longer than expected.
21 de maio de 2025
Resposta da My Auto Parts
Hi Dan! We appreciate you taking the time to share your feedback. We apologies for any delays you experienced. We've been handling a higher-than-usual volume of orders lately, but please know that we're actively prioritising your review and using your insights to improve our services and deliveries.
We hope you're enjoying your new car parts, and we look forward to helping you again in the future!
Cheers!
Nissan Headlights
Quick easy transaction and delivery. New headlights were great quality and fitted perfectly.
Thanks!
21 de maio de 2025
Resposta da My Auto Parts
Thank you, Zane! We are glad that you have enjoyed our services and your new Nissan headlights! Enjoy your new car parts and until the next one! Cheers!
Prompt reply from very friendly and…
Prompt reply from very friendly and helpful staff. Quick refund of funds provided for incorrect product.
19 de maio de 2025
Resposta da My Auto Parts
Wow, thank you for this wonderful feedback! We're so happy to hear that our team was able to provide a prompt, friendly, and helpful experience, especially with the quick refund for the incorrect product. We truly value having you as a customer and look forward to assisting you again in the future!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.