MyCarNeedsA Avaliações 1.425

O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I had difficulty understanding the contact operator. This is only a booking service. Less persistence in the first contact stage would be better. I really don't want to be filling in reviews on a boo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Supplied the most competitive price for the work required. Very easy to accept and arrange. Very professional handling and very clear picture of the next steps in process. No catches or sign ups.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I contacted Peoples/Ford in Speke ,Liverpool on the Monday 12 January 2026 and arranged to get my Ford Galaxy MoT tested for the next day. When I arrived, I was dealt with, very courteously and stra... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Got 4 quotes the same day and got an appointment sorted the following day. Only suggestion I would make is the site needs to be clearer about the process. When you click 'make a booking' you don't imm... Ver mais

Detalhes da empresa


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 14% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 1 de um total de 5 estrelas

I had difficulty understanding the…

I had difficulty understanding the contact operator. This is only a booking service. Less persistence in the first contact stage would be better. I really don't want to be filling in reviews on a booking service, it seams as if it would be easier to contact the mot center direct. Hope you find this helpful.

31 de março de 2026
Avaliação não solicitada
logotipo da MyCarNeedsA

Resposta da MyCarNeedsA

Hi James,

Thank you for your feedback. We aim to provide a helpful service by sending out timely MOT reminders alongside competitive local quotes to save our customers time and money. Where we can, we also support the booking process, and we’re glad we could get your MOT booked during our first conversation.

We appreciate your perspective on the frequency of contact, and we'll certainly take this on board as we look for ways to make our service even more seamless. If you'd prefer to update your communication preferences, please feel free to contact us at suppprt@mycarneedsa.com.

Thank you for choosing us to help manage your booking and good luck with your MOT!

Rachel

Avaliado com 5 de um total de 5 estrelas

Recommended …

Supplied the most competitive price for the work required.
Very easy to accept and arrange.
Very professional handling and very clear picture of the next steps in process.
No catches or sign ups.
I would recommend.

11 de março de 2026
Avaliação não solicitada
logotipo da MyCarNeedsA

Resposta da MyCarNeedsA

Hi Russ,

Thank you so much for the 5-star recommendation! We are so glad to hear we hit the mark for competitiveness and clarity.

We really appreciate you taking the time to break down what worked well for you. It helps other customers know exactly what to expect.

Rachel

Avaliado com 5 de um total de 5 estrelas

Fluidity of service

Fluidity of service

16 de janeiro de 2026
Avaliação não solicitada
logotipo da MyCarNeedsA

Resposta da MyCarNeedsA

Hi Ajibade,

Thank you for the 5-star feedback. We're glad we could provide a fluid experience and we look forward to working with you again soon!

Rachel

Avaliado com 4 de um total de 5 estrelas

Unhelpful Website

Your website was sending me round in circles, and wouldnt let me select a package, date or proceed with the payment and i ended giving up. Thankully, one of your staff noticed this and called me the next day to check on my appt and booked me in.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da MyCarNeedsA

Resposta da MyCarNeedsA

Hi Melwin,

Thank you so much for sharing this! We’re very sorry for the frustration you experienced with our partner’s booking site, we know how annoying it is to feel like you're going in circles.

We’re glad our team was able to spot the issue and reach out to get you booked in over the phone. I'll be sure to share your feedback with the team.

Rachel

Avaliado com 5 de um total de 5 estrelas

Mot test at Peoples/Ford in Speke, Liverpool.

I contacted Peoples/Ford in Speke ,Liverpool on the Monday 12 January 2026 and arranged to get my Ford Galaxy MoT tested for the next day. When I arrived, I was dealt with, very courteously and straight away. I was allowed to wait for my car to be tested in a pleasant sitting area where there was a free bottle of water and a can of coke. After completion of the MoT my car was even washed and cleaned. Excellent service couldn’t fault it at all.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da MyCarNeedsA

Resposta da MyCarNeedsA

Hi David,

Thank you so much for the 5-star review! We are delighted to hear that your MOT experience at Peoples Ford Speke was so positive, I'm glad we were able to put you in touch with them.

It’s great to know that the team took good care of you and they'll be thrilled to hear your kind words.

Rachel

Avaliado com 5 de um total de 5 estrelas

Having taken my vehicle in for an MOT…

Having taken my vehicle in for an MOT test on Thursday 05/11/2025, Their engineer found that the rear tyres on my vehicle had been fitted incorrectly by the company who had supplied new tyres to my vehicle back in June 2025. The engineer kindly changed the wheels around to ensure the wheels were travelling in the correct direction according to the manufactures instrucctions.

5 de novembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Waste of time

Not sure how the show a trustpilot rating of 4.5 when it's 3.4? Requested work and received quotes from 2 companies. When I accepted a quote mycarneedsa.com advised me the work couldn't be carried out as they create the quotes first and then check with the garages for confirmation. What a crazy time wasting system!

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Just recieved an email from Quotezone

Just recieved an emails from this shower telling me my car needs an MOT which it does and booked in with my local garage thats just down the road. They quotes serveral prices to collect and deliver my car £189.00 to a garage 4.21 miles away. £98.00 for the same garage.£259.99 to Halfords 10.81 miles away.I've never heard of this lot and won't using them.

21 de outubro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Keep receiving junk emails

Keep receiving junk emails (spam) from this company, never been on there site never requested information. they just keep email bombing me. Stay clear, must be dodgy!

30 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

MOT due

Very happy....I sent a message throught the websites email and my chosen garage (Wilco, the best by far) called me the next day to book my car in for the MOT, excellent service, and a reminder of when the MOT is due!

17 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I have only given this one star as you…

I have only given this one star as you can't give less. Garage I chose contacted me promptly and am booked in, however bombarded with emails and messages from the platform they have even called and left voicemail messages for me to get back to them....when I did they started asking for my details, I refused and hung up. Still pestering me. Would not use again.

26 de maio de 2025
Avaliação não solicitada

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