My Property Box Avaliações 

237
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Completed my sale wth mypropertybox this week. Georgia, Megan and rest of the team have been professional from start to end. Had previously dealt with their lettings office who were also fabulous. I... Ver mais

Avaliado com 1 de um total de 5 estrelas

Poor excuse of a letting agency. The lengths I have been to, to report things which get ignored. I had no hot water or heating for 4 days which is supposed to be an emergency and someone is su... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic and amazing team!! Georgia was amazing and helped me the entire time. It is my first time renting, which meant I had a lot of questions and the process took a long time- but Geo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Since contacting My Property box agent, Polly, to moving in took maybe 8-9 days, so fast process and references checks. The room is perfect for my needs, everything is at advertised and everyone w... Ver mais

A empresa respondeu

Detalhes da empresa

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Escrito pela empresa

My Property Box Sales | Lettings | Investments My Property Box covers the North East and North Yorkshire and offers a full end-to-end property service - sales, lettings, management and investment advice. Are you sick of dealing with Estate Agents that don't understand property investment? We get it, we are serious property investors ourselves, so we understand the same pains, if you want to discuss single lets, HMOs, SA, R2R, or commercial to residential conversions, we are the agents for you, we live and breathe property! Whether you're an investor, landlord, vendor or buyer we provide an unparalleled service. We don't like to shout about how many years we have been in business like many other agents... nine by the way (with over 220 years of experience across the team!) * We understand investment, investing personally and having a team dedicated to it. We can source the right deal for you, swiftly let it to the right tenant and expertly manage it. Put simply we eat our own cooking, we wouldn't source you a property we couldn't manage. * We invest in technology, meaning we can let, manage and sell your property effectively and provide you, your tenants and buyers with the best possible experience. * We provide specialist HMO management, again many of us invest personally. * We provide unparalleled marketing for those who want their property to stand out from the crowd with our 'Platinum' service, 3D virtual tours, video tours, professional photography including home staging, as well as access to our own mailing list of buyers and Rightmove premium / featured property listings. * We provide our landlords and vendors with information via podcasts, mailers and step by step guides to help keep them up to speed on the changing landscape. * We look after our staff which means that we attract the best talent from our competitors, this allows us to offer an unparalleled service. Property is a people business, choose us to help you take your next step on your property journey.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

237 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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4,3

Todas as avaliações

(237)

93 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Service

My Property Box were managing a rental property for me when I decided to sell the property. I live around an hour away from the property and My Property Box managed the sales process professionally with great communication.

1 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from lovely people

Completed my sale wth mypropertybox this week. Georgia, Megan and rest of the team have been professional from start to end. Had previously dealt with their lettings office who were also fabulous. I highly recommend their services.

28 de outubro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor excuse of a letting agency.

Poor excuse of a letting agency.
The lengths I have been to, to report things which get ignored.
I had no hot water or heating for 4 days which is supposed to be an emergency and someone is supposed to come out and fix it in 24 hours, didn’t happen.
I had to keep ringing and ringing for them to do anything about it. Each time told, ‘someone will get in touch with you’.
Told by a snarky lady on the phone that ‘Sundays don’t count as a day as we are closed’, love to see her without heating or hot water!
Which I always had to follow up.
I have had issues reported over two weeks ago including foul smells coming from the bathroom rendering the bathroom unusable, no one has bothered to do anything about it.
Everything falls on deaf ears.
This is why people no longer bothering renting, absolutely disgraceful.

12 de outubro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Hi Daniel,

We’re really sorry to hear about your experience and understand how frustrating and upsetting this must have been, particularly being without heating and hot water and having to repeatedly chase for updates.

This isn’t the level of service we aim to provide, and we take your concerns regarding the delays in addressing both the heating and hot water issues and the ongoing bathroom problem very seriously.

We’d like the opportunity to look into what has happened and ensure your concerns are properly reviewed. Please could you email our Managing Director, Marie, at marie@mypropertybox.co.uk, with further details so that she can investigate this matter.

Once again, we apologise for the frustration caused and appreciate you bringing this to our attention.

Kind regards,
My Property Box

Avaliado com 5 de um total de 5 estrelas

I had such a warm inviting welcome to…

I had such a warm inviting welcome to the viewing today which was held by Lacey. She answered all my questions thoroughly and gave me everything I needed to know. So polite I couldn’t recommend more. Lovely girl.

20 de outubro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you for your lovely review, Evie! We’re pleased to hear that Lacey made you feel welcome at your viewing and was able to answer all your questions. We’ll be sure to pass your feedback on to her.

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic and amazing team!

Absolutely fantastic and amazing team!! Georgia was amazing and helped me the entire time. It is my first time renting, which meant I had a lot of questions and the process took a long time- but Georgia was incredible and I was very lucky to have her helping me!! Officially got the keys today and couldn’t be happier!

Cora

16 de outubro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you for your kind words, Cora! We’re glad Georgia was able to support you throughout your first renting experience. Congratulations on getting your keys, and we hope you settle into your new home!

Avaliado com 5 de um total de 5 estrelas

Excellent service from the team at MPB…

Excellent service from the team at MPB - as always Georgia, Ellis and Allison have supported with every step.

15 de outubro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you for your lovely review, James! It's great to hear that Georgia, Ellis and Allison have continued to provide such excellent support.

Avaliado com 5 de um total de 5 estrelas

Brilliant estate agents,great telephone…

Brilliant estate agents,great telephone manner,very professional company.Would not hesitate to use Property Box again,100% recommend to buy or sell a house with this company,keep up the good work 😀

15 de outubro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you so much for your fantastic feedback! We're delighted to hear you've had such a positive experience with our team. Your recommendation means a lot to us, and we really appreciate you taking the time to share it.

Avaliado com 5 de um total de 5 estrelas

This is my first time renting and…

This is my first time renting and Georgia has guided me through from the start to finish extremely well and answered all my questions twice over! I’d like to thank Georgia and Ellis and would highly recommend My Property Box for an easy straight forward experience and fantastic customer service 😊

13 de outubro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you for your lovely review, Cameron! We're so pleased Georgia has made your first renting experience such a positive one and helped make everything feel straightforward. We'll be sure to share your kind words with Georgia and Ellis.

Avaliado com 5 de um total de 5 estrelas

I had the pleasure of presenting my…Fantastic Networking Event with Brilliant Communication

I had the pleasure of presenting my business at a My Property Box breakfast event, and Beth was fantastic from start to finish. Communication was brilliant, and the feedback following my presentation was really appreciated.

It was a great opportunity to meet some fantastic local businesses, build valuable connections and network with like-minded people. A really welcoming room full of great people!

Thank you, Beth, for making the experience such a positive one. I’d highly recommend My Property Box’s breakfast events to anyone looking to connect with local businesses.

16 de setembro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you so much for your lovely feedback, Rebecca! It was a pleasure having you present at our breakfast networking event, and I'm so glad you enjoyed the experience. Creating opportunities for local businesses to connect, share ideas and build relationships is exactly what our events are all about. We look forward to welcoming you back to another event soon!

Avaliado com 5 de um total de 5 estrelas

I had a great experience renting…


I had a great experience renting through My Property Box, with Ellis being especially helpful throughout the process. He was professional, friendly and always quick to respond. Everything was handled smoothly and efficiently. I really appreciate his help and would definitely recommend Ellis and My Property Box.

28 de setembro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you so much for your fantastic review! We’re delighted to hear that Ellis was so helpful throughout your experience. It’s great to hear that you found him professional, friendly and responsive. We’ll be sure to pass your lovely feedback on to Ellis. Thank you for recommending My Property Box!

Avaliado com 5 de um total de 5 estrelas

I’ve had a really positive experience…

I’ve had a really positive experience with Property Box. The team has been professional, helpful, and responsive throughout the process. Communication has been clear, and they’ve made the moving process much easier than expected. Any questions or concerns were handled promptly and professionally.

Overall, I’m very happy with the service and would definitely recommend them to anyone looking for a reliable and professional letting agency.

6 de outubro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you for your lovely review! We’re so pleased to hear you had such a positive experience with the team and that our communication and support helped make your moving process easier. We really appreciate your recommendation!

Avaliado com 1 de um total de 5 estrelas

Awful experience and rude company

Awful company, rude staff and all together was an experience that no one should go through! I raised a range of concerns, the main one being an infestation of spiders in which I was unable to move in because of. the staff were very unhelpful and the communication was absolutely disgraceful. When I handed in my notice, I still had valuable belongings in the property as I still had weeks before the tenancy end date. I found out that staff had been going in to conduct veiwings whilst my name was on the tenancy without contacting me first (the tenancy agreement states that they have to provide 48hours notice before entering). There was many other issues that the company wouldn’t resolve. I cannot believe the unprofessionalism especially Georgias communication, extremely rude and snarky. What a waste of money, I would highly suggest to rent/buy with a different company as this joke of a company is not worth wasting your time on.

3 de agosto de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

We’re sorry to hear that you feel you had a poor experience with My Property Box. We take feedback such as this very seriously, particularly the concerns you’ve raised regarding communication, property access and your tenancy.

Please contact Marie, the Sales & Lettings Director marie@mypropertybox.co.uk so we can investigate the concerns you’ve raised and work towards addressing them.

Avaliado com 5 de um total de 5 estrelas

Im a landlord of a HMO property in…

Im a landlord of a HMO property in middlesbrough.
I live down south, 5 hours away.
From the start the communication had been amazing, weekly calls and updates. Always keeping me in the loop with how the property is going.
Would recommend them anyone and everyone.
Thank you My property box for your hard work.

1 de julho de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you for your fantastic review, Ben! We’re really pleased to hear that you’ve been happy with the communication and regular updates from the team, particularly with you being based so far away. Keeping our landlords informed and up to date is really important to us. Thank you for recommending My Property Box!

Avaliado com 5 de um total de 5 estrelas

Great service

Great service! No matter how many queries we had, Andy was happy to help and could not do enough for us! Definitely recommend!

23 de setembro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you for your brilliant review! We’re delighted to hear that Andy was always happy to help and went above and beyond to support you. We’ll make sure your kind words are passed on to him. Thank you for recommending us!

Avaliado com 5 de um total de 5 estrelas

Ellis at mpb has been supporting me…

Ellis at mpb has been supporting me with a tricky tenancy issue ( new tenancy and upgrades ). He's given great communication and kept me up to date of all progress. Would reccomened Ellis and MPB to all.

Thanks

1 de outubro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you for your lovely feedback, Richard! We’re so pleased to hear that Ellis was able to support you through what sounds like a tricky tenancy and kept you updated throughout. We’ll be sure to share your kind words with Ellis.

Avaliado com 5 de um total de 5 estrelas

Since contacting My Property box agent

Since contacting My Property box agent, Polly, to moving in took maybe 8-9 days, so fast process and references checks.
The room is perfect for my needs, everything is at advertised and everyone who I was in contact was very friendly, helpful and professional: Polly, Hari and Ellis! Can't thank them enoungh for helping me move in so fast to the property.
House mates are also friendly and respectful so Im very happy with the service of My property box!

Kind regards, Gabriel Yarm Road

18 de setembro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you so much for your fantastic review, Gabriel! We’re delighted to hear how quickly and smoothly Polly, Hari and Ellis helped you move into your new home. It’s great to know that everyone was friendly, helpful and professional throughout the process. We’ll be sure to pass your lovely feedback on to the team!

Avaliado com 5 de um total de 5 estrelas

Sarah is very professional and gives…

Sarah is very professional and gives great communication/progress updates on maintenance
Matters. Very pleased with her support with my properties.

24 de setembro de 2026
Avaliação não solicitada
logotipo da My Property Box

Resposta da My Property Box

Thank you for your lovely review, Andrew! We’re really pleased to hear that Sarah has been providing you with great communication and regular updates regarding your maintenance matters. We’ll make sure she sees your kind feedback.

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