Completed my sale wth mypropertybox this week. Georgia, Megan and rest of the team have been professional from start to end. Had previously dealt with their lettings office who were also fabulous. I... Ver mais
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Poor excuse of a letting agency. The lengths I have been to, to report things which get ignored. I had no hot water or heating for 4 days which is supposed to be an emergency and someone is su... Ver mais
A empresa respondeu
Absolutely fantastic and amazing team!! Georgia was amazing and helped me the entire time. It is my first time renting, which meant I had a lot of questions and the process took a long time- but Geo... Ver mais
A empresa respondeu
Since contacting My Property box agent, Polly, to moving in took maybe 8-9 days, so fast process and references checks. The room is perfect for my needs, everything is at advertised and everyone w... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
My Property Box Sales | Lettings | Investments My Property Box covers the North East and North Yorkshire and offers a full end-to-end property service - sales, lettings, management and investment advice. Are you sick of dealing with Estate Agents that don't understand property investment? We get it, we are serious property investors ourselves, so we understand the same pains, if you want to discuss single lets, HMOs, SA, R2R, or commercial to residential conversions, we are the agents for you, we live and breathe property! Whether you're an investor, landlord, vendor or buyer we provide an unparalleled service. We don't like to shout about how many years we have been in business like many other agents... nine by the way (with over 220 years of experience across the team!) * We understand investment, investing personally and having a team dedicated to it. We can source the right deal for you, swiftly let it to the right tenant and expertly manage it. Put simply we eat our own cooking, we wouldn't source you a property we couldn't manage. * We invest in technology, meaning we can let, manage and sell your property effectively and provide you, your tenants and buyers with the best possible experience. * We provide specialist HMO management, again many of us invest personally. * We provide unparalleled marketing for those who want their property to stand out from the crowd with our 'Platinum' service, 3D virtual tours, video tours, professional photography including home staging, as well as access to our own mailing list of buyers and Rightmove premium / featured property listings. * We provide our landlords and vendors with information via podcasts, mailers and step by step guides to help keep them up to speed on the changing landscape. * We look after our staff which means that we attract the best talent from our competitors, this allows us to offer an unparalleled service. Property is a people business, choose us to help you take your next step on your property journey.
Informações de contato
Alton House, 27-31 Grange Road, DL1 5NA, Darlington, Reino Unido
- 0333 358 3676
- info@mypropertybox.co.uk
- www.mypropertybox.co.uk
4,3
Excelente
237 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Smooth process, Georgia in particular was a great help and was happy to support and answer many questions, alongside offering great support and communication during the process. Couldn't recommend more! 😃
1 de agosto de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for your brilliant review, Matty! We’re so pleased to hear that Georgia was there to answer your questions and provide great support throughout the process. We’ll be sure to pass your lovely feedback on to her!
Really helpful
Really helpful, great experience. Marie is fab.
18 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for your lovely review, Sophie! We’re delighted to hear that Marie was so helpful. We’ll make sure she sees your kind words, we’re sure they’ll make her day!
I used My Property Box to sell a Durham…
I used My Property Box to sell a Durham property, for my parents. Megan kept us well informed throughout the sale process and chased updates when things went quiet. The sale has now completed smoothly. Would recommend for a managed sale.
18 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for your fantastic review, Lorna! We’re so pleased to hear that Megan kept you well informed throughout the sale and helped keep everything moving through to a smooth completion. We’ll be sure to pass your lovely feedback on to her
Resposta da My Property Box
Thank you for your brilliant review! We really appreciate you taking the time to share your feedback with us
Great experience with My Property Box
Great experience with My Property Box. 10/10 customer service. I’d recommend.
18 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for your fantastic review, Martha! We’re delighted to hear you had such a great experience with My Property Box and were happy with the customer service you received. We really appreciate your recommendation!
A brilliant North East property team
I’ve had the pleasure of working alongside Beth and I also see her every month at the Property Investors Network, where she is always there representing My Property Box and supporting the North East property community.
Beth is incredibly knowledgeable when it comes to property, whether that’s buy-to-lets, HMOs, BRRRs, buying, selling or simply understanding what makes a good investment. More importantly, she’s approachable, warm, kind and always happy to help. She’s someone I would happily recommend to anyone looking for genuine property expertise and advice.
My experience with the wider My Property Box team has been just as positive. They have multiple branches across the North East and every member of the team I’ve come across has been an absolute pleasure to deal with. Friendly, professional and genuinely passionate about property and the people they work with.
A brilliant North East business and a team I’m always happy to recommend. ❤️
17 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you so much for such a lovely and thoughtful review, Jamilah! It’s fantastic to hear your kind words about Beth and the wider My Property Box team. We’re really proud to be part of the North East property community and it means a lot to know that our team is making a positive impact. We’ll be sure to share your feedback with Beth and the wider team
Always supportive and a great team
My experience with My Property Box has always been amazing, they are so supportive throughout the whole process. No question is a silly question! I will forever recommend friends and family to My Property Box!
16 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for such a lovely review, Sophie! We’re delighted to hear that you’ve always found our team supportive and that we’ve been able to make the process easier for you. We really appreciate your continued recommendation to your friends and family!
Resposta da My Property Box
Thank you for your lovely review! We’re really pleased to hear you’ve had a great experience with My Property Box. We really appreciate you taking the time to share your feedback with us!
Excellent service
Really happy with the service from My Property Box. The staff are lovely, friendly and always happy to help. Everything is dealt with quickly and is made really easy. Would definitely recommend.
8 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for your fantastic review, David! We’re so pleased to hear that you’ve found our team friendly, helpful and responsive, and that we’ve been able to make things as straightforward as possible for you. Thank you for recommending us!
Fantastic Service Marie and the team…
Fantastic Service Marie and the team are reliable, professional and I will continue to refer my network to them for their excellent service. Thanks again guys
24 de julho de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for your fantastic feedback, Natasha! We’re delighted to hear that Marie and the team have provided such a reliable and professional service. We really appreciate your continued support and the fact that you’re happy to recommend us to your network.
Very good experience so far
Very good experience so far , very proactive team
17 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for your lovely review, Azhar! We’re really pleased to hear that you’ve had such a positive experience with our proactive team so far. We look forward to continuing to support you!
Geri was absolutely amazing
Geri was absolutely amazing, helping me find a property within a tight timeframe! She has excellent taste & knows what's she's doing! Couldn't recommend her more
15 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you so much for your fantastic review, Alisha! We’re delighted to hear that Geri was able to help you find a property within such a tight timeframe. We’ll be sure to pass your lovely feedback on to her — we’re sure she’ll be thrilled!
Jesmond branch is brilliant
Jesmond branch is brilliant! Special shoutout to Hannah she was very helpful on the phone.
8 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for your lovely review, Clare! We’re so pleased to hear that Hannah was able to help you when you called the Jesmond branch. We’ll be sure to pass your kind words on to her.
Georgia greenstreet
Georgia. Greenstreet was amazing nothing was any trouble keeping me up to date all the way answering all my questions I am a very happy customer and would highly recommend my property box for a stress free experience thank you Georgia
4 de agosto de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you so much for your lovely review, Sharren! We’re delighted to hear that Georgia was there to support you throughout the process, answer all your questions and keep you updated. We’ll be sure to pass your kind words on to her. It’s fantastic to hear you had such a stress-free experience!
Staff are friendly but the care is not.
Ellis was helpful and the move in was fast and simple but the repairs and maintenance has been severly lacking, on the intial viewing I brought up the broken wardrobe and chest of drawers then on the move in it hadn't been repaired phoned and emailed regarding it and added the other issues like the light switch sparking bed frame being split the door damper failing and the cupboards Falling off in the kitchen. still non of which repaired regardless of the 3 days policy about household electric failures. the customer service was good but the rest was lacking.
17 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for taking the time to share your feedback, Blake. We’re pleased to hear that Ellis was helpful and that the move-in process was quick and straightforward. However, we’re sorry to hear about the issues you’ve experienced with repairs and maintenance. We take these concerns seriously and would welcome the opportunity to look into the outstanding issues further. Please contact the Sales & Lettings Director Marie@mypropertybopx.co.uk so we can investigate this and work towards resolving your concerns.
Geri helped me with my rental
Geri helped me with my rental! she was great 1000% reccomend
16 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for your fantastic review, Laura! We’re so pleased to hear that Geri was able to help you with your rental and made the process such a positive experience. We’ll be sure to pass your lovely feedback on to her. Thank you for recommending us!
Customer service is great and geri is a…
Customer service is great and geri is a massive help one of the nicest girls to talk to and a lovely lass.
16 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for your lovely review, Ashleigh! We’re delighted to hear that Geri was so helpful and friendly throughout your experience. We’ll make sure she sees your kind words, we’re sure they’ll make her day!
⭐⭐⭐⭐⭐ A massive Thank You
⭐⭐⭐⭐⭐ A Massive Thank You to MyPropertyBox ❤️
I honestly can’t thank the team at MyPropertyBox enough for all their help and support. From the very beginning, everyone has been so lovely, friendly and genuinely caring, and it has made such a difference.
A special thank you to Holly, Georgia and Nicola. You have all been absolutely amazing, and I really appreciate everything you’ve done. You’ve been so helpful, patient and understanding, and you’ve always made me feel like I mattered rather than just being another customer.
Moving house can be such an emotional and stressful experience, but having such a lovely team behind you makes everything feel so much easier. The communication, kindness and effort you’ve all put in haven’t gone unnoticed, and I truly can’t thank you enough.
It’s not often you come across a team who genuinely go above and beyond, but that’s exactly how I feel about you all. You’ve been brilliant from start to finish, and I’m so grateful for all your hard work.
Holly, Georgia and Nicola, you are absolute stars! ❤️ MyPropertyBox should be so proud to have you. I’d happily recommend you to anyone looking for an estate agent who genuinely cares about their clients.
Thank you for everything. You’ve been amazing!
3 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
What a lovely review, thank you so much, Carlos! We’re delighted to hear that Holly, Georgia and Nicola made such a positive difference throughout your experience. Moving home can certainly be stressful, so it’s fantastic to hear that their support, patience and communication helped make the process easier. We’ll be sure to share your wonderful feedback with all three of them!
Great Staff (Ellis) and experience
I cannot recommend this company enough, prompt with communication and have a wide range of properties around Middlesbrough and Darlington.
Ellis was a huge help and has an admirable work ethic. He answered all questions perfectly, transparently and when we needed it the most helped accordingly. Looking forward to future opportunities.
15 de setembro de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for your fantastic review, Joseph! We’re really pleased to hear that Ellis provided such great communication and support throughout your experience. It’s brilliant to hear that he was able to answer your questions clearly and help whenever you needed it. We’ll be sure to pass your kind words on to Ellis!
Megan and Georgia kept me up to date on…
Megan and Georgia kept me up to date on the sale of both of my properties, they were both professional and friendly in all of my dealings with them.
I would certainly recommend them.
1 de junho de 2026
Avaliação não solicitada
Resposta da My Property Box
Thank you for your lovely review, Julie! We’re delighted to hear that Megan and Georgia kept you informed throughout the sale of both your properties and provided such a professional and friendly service. We’ll be sure to share your feedback with them.
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