gave one star less in my review because I selected a free gift that you offered me. After I had filled in all my details as a guest, I was unable to proceed to the payment because apparently thi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Jsem neuvěřitelně spokojená a určitě si z MyProtein ještě něco objednám! Na doporučení kamarádky jsem si oblečení objednala o číslo větší, než běžně nosím, a všechno mi krásně sedí. Kalhotky jsem na... Ver mais
A empresa respondeu
i wasnt able to sort products on the website from most expensive to least expensive. would have been helpful. other than that, love the rebrand.
A empresa respondeu
One item in my basket couldnt be shipped to my Address - it was a freebie - and it took alot of steps back to remove it. That was a hádáme, specially since it was a freebie
A empresa respondeu
3,9
Muito Bom
357 avaliações
Pede aos clientes que avaliem
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Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very credible online shop with…
Very credible online shop with excellent supplements. I always buy there Omega 3.
2 de março de 2026
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Drahy postovny
Drahy postovny, nelze platit jinak nez pres kartu (chybi apple pay, musi se vypisovat udaje z karty), nekolikrat jsem musela znovu vyhledavat a zadavat dodaci misto, takze me to od objednavky odradilo, bez slevovych akci se nakupovat neda. Proteinovy veci maji snad vsechny takovou tu proteinovou pachut, nenarazila jsem zadny chutny produkt. Objednavam pouze flavdrops vanilka, bez tech se neobejdu.
28 de fevereiro de 2026
Resposta da Myprotein
Dobrý den Gabriela
Je mi líto, že jste v této záležitosti byli frustrováni.
Rád tento problém pro vás vyřeším. Uveďte prosím číslo své objednávky nebo nás kontaktujte prostřednictvím svého účtu a my jej budeme moci okamžitě vyřešit.
S pozdravem, Myprotein
the quality of clothes is great
the quality of clothes is great, I'm beyond happy w it.
26 de fevereiro de 2026
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Resposta da Myprotein
Dobrý den,
děkujeme, že jste zanechal/a svou recenzi!
Je vždy potěšením obdržet takovou zpětnou vazbu od našich věrných zákazníků.
Vaše připomínky nám vždy pomáhají udržovat a zlepšovat naše služby a tým bude velmi potěšen, že slyšel vaše laskavá slova.
Pokud byste měl/a jakékoli další otázky nebo dotazy, neváhejte nás kontaktovat, rádi vám pomůžeme.
Mějte se hezky a příjemný den.
S pozdravem,
Natalia
Resposta da Myprotein
Dobrý den,
děkujeme, že jste zanechal/a svou recenzi!
Je vždy potěšením obdržet takovou zpětnou vazbu od našich věrných zákazníků.
Vaše připomínky nám vždy pomáhají udržovat a zlepšovat naše služby a tým bude velmi potěšen, že slyšel vaše laskavá slova.
Pokud byste měl/a jakékoli další otázky nebo dotazy, neváhejte nás kontaktovat, rádi vám pomůžeme.
Mějte se hezky a příjemný den.
S pozdravem,
Natalia
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Resposta da Myprotein
Dobrý den,
děkujeme, že jste zanechal/a svou recenzi!
Je vždy potěšením obdržet takovou zpětnou vazbu od našich věrných zákazníků.
Vaše připomínky nám vždy pomáhají udržovat a zlepšovat naše služby a tým bude velmi potěšen, že slyšel vaše laskavá slova.
Pokud byste měl/a jakékoli další otázky nebo dotazy, neváhejte nás kontaktovat, rádi vám pomůžeme.
Mějte se hezky a příjemný den.
S pozdravem,
Natalia
Resposta da Myprotein
Dobrý den,
je mi líto, že vás tato záležitost zklamala.
Problém jsem pro vás vyřešil a poslal vám zprávu na váš online účet.
Přihlaste se prosím do svého online účtu a přečtěte si zprávu v centru zpráv.
Pokud budete potřebovat další pomoc, neváhejte se na nás obrátit a my vám rádi pomůžeme.
S pozdravem,
Myprotein
Resposta da Myprotein
Dobrý den,
děkujeme, že jste zanechal/a svou recenzi!
Je vždy potěšením obdržet takovou zpětnou vazbu od našich věrných zákazníků.
Vaše připomínky nám vždy pomáhají udržovat a zlepšovat naše služby a tým bude velmi potěšen, že slyšel vaše laskavá slova.
Pokud byste měl/a jakékoli další otázky nebo dotazy, neváhejte nás kontaktovat, rádi vám pomůžeme.
Mějte se hezky a příjemný den.
S pozdravem,
Natalia
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
The worst online store I've shopped at in the last year
Zákaznická podpora absolutně nefunguje, všechny dotazy řeší bot, který vás odkáže na různé formuláře atd. Nenaleznete kontakt pomocí emailu nebo telefonního čísla. Pouze hloupé formuláře na které se člověk ani nepodívá. Také velice nekvalitní pánské zboží, je to jako na turecké tržnici tepláky za 40eur, celé umělé a ještě dorazí s nesešitou kapsou. Infuenceři to propagují jak je to super, ale je to prostý šunt a jenom to z vás chce vytáhnout peníze, za co nejmenší kvalitu. Ted´ probíhá vratka zboží, tak držte palce snad to dopadne.
18 de novembro de 2025
Avaliação não solicitada
Resposta da Myprotein
Dobrý den dzejkob.
Omlouvám se za potíže s Vaší objednávkou.
Ráda Vám tento problém vyřeším. Uveďte číslo své objednávky nebo nás kontaktujte prostřednictvím svého účtu, abychom mohli problém okamžitě vyřešit.
S pozdravem, Myprotein.
Customer service refuses to resolve…
Customer service refuses to resolve issues.
There is no way to contact them by phone — only through a contact form via email, where they provide no real help. This was my first and definitely my last order from this company.
5 de agosto de 2025
Avaliação não solicitada
Resposta da Myprotein
Hi Michal,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Ben
re-review of order 650485496
So I will make a new review for my order 650485496. They replied to me and apologized. With the apology they sent my missing pill bottles and even added the missing protein powder. All in all their team was super friendly and Im very thankful. I will order again
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
THE WORST I HAVE EVER SEEN.
THE WORST I HAVE EVER SEEN.
ABSOLUTELY TERRIBLE CUSTOMER SUPPORT!!! No telephone contact, only to UK and they never answer.
Every single question must be sent separately and you always write to another person. They reply something you did not ask for.
I ALSO ORDERED IN 1+1 PROMOTION AND GOT ONE PIECE ONLY. Because they write that you get it automatically but then they tell you that you should have added 2 pieces. LIERS!!! LIERS!!! LIERS!!!
NEVER BUY VIA THIS BY ME SO CALLED THE WORST ESHOP AND THE LEAST FAIR PLAY ESHOP.
!!!!! 🤬🤬🤬
6 de agosto de 2024
Avaliação não solicitada
Resposta da Myprotein
Hello Martin,
I am sorry to hear of this issue regarding a discount offer.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Jess
I am happy with speed and lean cookies.
20 de junho de 2024
Avaliação não solicitada
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The customer support refuses to read my…
The customer support refuses to read my messages and just keeps sending generic responses to a certain word they pick out of my messag, used a 1+1 promo that applied correctly, however one product did not arrive and got a 15% discount which is extremely unsatisfactory, I expect either a 50% discount or a new product or a credit of full price, I have even provided them with screenshots of the order Where it clearly shows I have two items ordered, yet they refuse to do their job properly
11 de abril de 2024
Avaliação não solicitada
Resposta da Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
When returning goods, the shop does not refund the original shipping costs, despite the fact that this is their legal obligation.
When returning goods, the shop does not refund the original shipping costs, despite the fact that this is their legal obligation.
The clothing is unwearable.
I can't call them and the contact centre doesn't understand my query.
6 de dezembro de 2023
Avaliação não solicitada
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
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