gave one star less in my review because I selected a free gift that you offered me. After I had filled in all my details as a guest, I was unable to proceed to the payment because apparently thi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Jsem neuvěřitelně spokojená a určitě si z MyProtein ještě něco objednám! Na doporučení kamarádky jsem si oblečení objednala o číslo větší, než běžně nosím, a všechno mi krásně sedí. Kalhotky jsem na... Ver mais
A empresa respondeu
i wasnt able to sort products on the website from most expensive to least expensive. would have been helpful. other than that, love the rebrand.
A empresa respondeu
One item in my basket couldnt be shipped to my Address - it was a freebie - and it took alot of steps back to remove it. That was a hádáme, specially since it was a freebie
A empresa respondeu
3,9
Muito Bom
357 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Issues with returns and refunds
I am not able to generate return and had to contact customer service again - which I have to do with all my returns and refunds - with the competition and high standard services with other eshops, it is questionable if I continue shopping with you. You really need to step up and improve your customer services and return policy!
4 de abril de 2026
Resposta da Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
I trust the brand and I found a good…
I trust the brand and I found a good promo code.
Just don't over do it.
4 de abril de 2026
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Im very proud customer
Im very proud customer. I had a great experience with MyProtein, especially thanks to Aylin from the customer care and claims team. She was professional, quick to respond, and genuinely helpful throughout the whole process. Her support made everything smooth and stress‑free. Highly appreciate her excellent service!
1 de abril de 2026
Avaliação não solicitada
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Zatím vše co jsem objednala bylo skvělé…
Zatím vše co jsem objednala bylo skvělé podle mého očekávání.
19 de março de 2026
Resposta da Myprotein
Dobrý den,
děkujeme, že jste si udělali čas a zanechali svou recenzi. Vážíme si vašich komentářů a vážíme si jich.
Neustále se snažíme zlepšovat a vylepšovat váš zážitek z nakupování a bez vaší cenné zpětné vazby bychom to nedokázali.
Neváhejte nás kontaktovat, pokud máte další dotazy, rádi vám pomůžeme.
S pozdravem,
Kayleigh
I’m always satisfied with the products.
23 de março de 2026
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Kayleigh
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
The quality of your items.
25 de março de 2026
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
all was good
24 de março de 2026
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Customer care and restocking
I like the brand and they have nice products, but what I don’t understand is their approach to customers and restocking. Many people take advantage of discounts to buy large quantities and resell them… so if I want a specific product in a certain size, for example a set, by the time I find out when it will be restocked, all the standard sizes are already gone. Not to mention that getting a response from the company is really a long process.
22 de março de 2026
Resposta da Myprotein
Hello Kristyna,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Ben
Resposta da Myprotein
Dobrý den,
Děkujeme, že jste si našli čas a zanechali svou recenzi!
Vždy nás těší přijímat takovou zpětnou vazbu od našich věrných zákazníků.
Vaše zpětná vazba nám pomáhá udržovat a zlepšovat naše služby a tým bude velmi potěšen, když si přečte vaše laskavá slova.
Pokud budete mít jakékoli otázky nebo připomínky, neváhejte nás kontaktovat; rádi vám pomůžeme.
Dejte na sebe pozor a přejeme vám hezký den.
S pozdravem,
Natalia
100% satisfied with my order
Order perfectly matched, fast shipping, nice discounts, well packed, high quality product I was looking for. Simply *****
18 de março de 2026
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our valued customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
i like the materials
i like the materials, quality and all your supplements but you should sponsor me couse you have so many things i like but dont have enough money :(
19 de março de 2026
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Missing apple pay
10 de março de 2026
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Quick and easy to navigate
Quick and easy to navigate, sufficient information about sizes and materials
10 de março de 2026
Resposta da Myprotein
Dobrý den,
srdečně Vám děkujeme, že jste se s námi podělili o své názory.
Velkou radost nám dělá, když od našich stálých zákazníků obdržíme tak laskavá slova.
Vaše zpětná vazba nám velmi pomáhá udržovat a zlepšovat naše služby a celý náš tým má radost, když čte Vaše srdečné komentáře.
Pokud budete mít jakékoli dotazy či nejasnosti, neváhejte nás kontaktovat. Rádi Vám pomůžeme.
Pečujte o sebe a přejeme Vám krásný den!
S pozdravem,
Natalia
Resposta da Myprotein
Dobrý den,
srdečně Vám děkujeme, že jste se s námi podělili o své názory.
Velkou radost nám dělá, když od našich stálých zákazníků obdržíme tak laskavá slova.
Vaše zpětná vazba nám velmi pomáhá udržovat a zlepšovat naše služby a celý náš tým má radost, když čte Vaše srdečné komentáře.
Pokud budete mít jakékoli dotazy či nejasnosti, neváhejte nás kontaktovat. Rádi Vám pomůžeme.
Pečujte o sebe a přejeme Vám krásný den!
S pozdravem,
Natalia
Love the variety, but stock is a problem
Love the products and how many fits you offer, and the gifts and promotions. The only problem is always the stock, I hardly find things in my size & I don't like rushing myself into purchase just because a new collection dropped.
9 de março de 2026
Resposta da Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The pick-up point selection is unclear
The pick-up point selection is unclear. The name of the specific store is not visible.
6 de março de 2026
Resposta da Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
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Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.