Excellent communication about my renewal. After my domain name had lapsed I rang customer services, spoke to Lewis and he resolved everything quickly and efficiently. Also when I first created th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
If your AI Annie cannot solve our problems despite following suggested steps diligently....we have no alternative but to speak to....A HUMAN!!!! This should be triggered as part of the process. If we... Ver mais
A empresa respondeu
As a non technical person Its so important to leave reviews. On several occasions Rob has helped me through things I wouldnt have a clue how to sort out. Thank you. Exemplary service again
A empresa respondeu
I needed to change account details due a change in our operations. My call was answered quickly and my request was dealt with straightaway after a useful discussion to explain my change in circumstan... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de hospedagem na Web
- Fornecedor de DNS
- Provedor de soluções em e-commerce
- Provedor de e-mail
- Provedor de serviços de internet
- Web Designer
Escrito pela empresa
Unlock Your Online Potential with Us! Your domain is the key to your online journey, and we’re here to make it seamless. Whether you’re looking to build a stunning website, set up an online store, or manage your email, we have all the tools you need. From web hosting and website builders to ecommerce solutions, email plans, dedicated servers, and promotional tools, we’ve got you covered. Let’s bring your online vision to life!
Escrito pela empresa
- Our domain names give you more
- Running a business can be challenging, so to help we offer a free website builder and a free email with every domain name.
Informações de contato
Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Reino Unido
- 0345 363 3632
- www.names.co.uk
4,3
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I never seem to have straightforward…
I never seem to have straightforward problems, and my recent website issues were no exception. Luckily, I got through to Duncan at Namesco, who grasped the whole issue — some of it going back years — in remarkably quick time and sorted it out for me without any pain at all.
1 de julho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind feedback. We're delighted to hear that Duncan was able to quickly understand the complexities of your issue and resolve it smoothly. We'll be sure to pass on your comments to him. We really appreciate you taking the time to share your experience.
It's been a fabulous experience from…
It's been a fabulous experience from start to finish, every interaction has been with a professional who understood my needs and I am very happy!! Thank you for a great experience!
1 de julho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your wonderful feedback. We're delighted to hear that you've had such a positive experience and that our team was able to understand and support your needs throughout. We truly appreciate your kind words and are thrilled that you're so happy with the service you received.
Clear and precise advice on using…
Clear and precise advice on using billing system from Kyle
1 de julho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback. We're pleased to hear that Kyle provided clear and precise advice on using the billing system. We'll be sure to pass on your kind comments to him.
They listened
They listened, understood my query and were able to help me.
22 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback. We're pleased to hear that our team listened carefully, understood your query, and were able to help. We really appreciate you taking the time to share your experience.
Brilliant customer service
Brilliant customer service. Dealt with my issue instantly.
Thank you
26 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind feedback. We're delighted to hear that your issue was resolved quickly and that you received brilliant customer service. We really appreciate your support.
Incredibly helpful and much appreciated…
Incredibly helpful and much appreciated help.
26 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind words. We're delighted to hear that you found our support incredibly helpful. Your feedback is greatly appreciated, and we're always here if you need us.
Unfulfilled promises effecting business.
I have a suspended website domain because they have not sent a verification email to me. I set this up more than a couple weeks ago and it was working now its suspended on the basis of me not having completed a verification of my email address which was NEVER sent to me. I was advised it would take up to 48hrs to get a new verification email and 48hrs has passed and I still do not have the email. Its effecting my business and does not make me look very good. I would appreciate someone calling me to rectify this issue, ASAP.
26 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for bringing this to our attention, and we're very sorry for the frustration and disruption this has caused to your business. We understand how important it is to get your domain back online as quickly as possible. This is not the experience we aim to provide, and we'd like to investigate this urgently. Please contact our domain admin support team directly with your account details so we can investigate this.
Great interaction today with Kyle
29 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback. We're glad to hear you had a great interaction with Kyle and will make sure your comments are passed on.
Kyle was very professional
Kyle was very professional , polite and friendly, he advised that cancelled everything that I asked.
29 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback. We're pleased to hear that Kyle was professional, polite, and friendly, and that he was able to help with your request. We appreciate you taking the time to share your experience.
Prompt replies and helpful support…
Prompt replies and helpful support advice.
28 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback. We're glad to hear you received prompt replies and helpful support advice. We really appreciate you taking the time to share your experience.
Not really good service keep charging…
Not really good service keep charging me getting my reviews token down seems like they dont like the truth and also to add I had look at other reviews I can confirm most of them are bots registered monthly and looking on there one of accounts only has 1 review and they keep doing it every month so shows a red flag of 1 review on each account
29 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
We're sorry to hear that you remain unhappy with your experience.
We have previously asked for some additional information so that we can investigate your concerns thoroughly, but unfortunately we have not yet received the details we need to identify your account or review the issues you've raised.
Our priority is to understand what has happened and work towards resolving any genuine concerns. If you're willing to contact us with your account details or respond to our previous request, we'll be happy to investigate this as a priority.
Regarding your comments about other reviews, we encourage all customers to leave honest feedback based on their own experiences. We are committed to transparency and take all reviews seriously.
We look forward to hearing from you so we can investigate your concerns further. 0345 363 3633
I buy a domain form them and domain is…
I buy a domain form them and domain is not showing on my domain section i tried their support number but it is off form past 5 days and i raise a ticket and on the answer of that ticket they told me domain is not register due to anti fraud activity and say please contact on support number. I tried many time on their number but it is off every time. They are doing scam i thing and not answering me now
24 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thanks for your feedback. We’re sorry for the frustration this has caused.
We want to reassure you that this is not a scam. We are currently experiencing temporary issues with our phone lines, which is why you have been unable to reach support by phone. Our technical team is actively working to restore full phone service as quickly as possible.
Regarding your domain purchase, the message you received about anti-fraud checks indicates that the registration was flagged during automated security screening. In some cases, additional verification is required before a domain can be fully activated or displayed in the account dashboard.
Since phone support is currently disrupted, the best way forward is to continue through the support ticket system. Our team will follow up there with the specific verification steps needed to resolve your domain status and ensure it is either properly registered or refunded according to the outcome of the review.
We understand this situation has been inconvenient and appreciate your patience while we work to resolve both the phone service issue and your domain request.
Resposta da names.co.uk
Thank you for your kind feedback! We're delighted to hear that our team member was able to answer all of your questions and provide a helpful experience. We truly appreciate you taking the time to share your experience
Resposta da names.co.uk
Thank you for your wonderful feedback! We're so pleased to hear that John provided a great experience and was easy to understand. We'll be sure to share your kind words with him. We truly appreciate your support
Kyle was great from billings
26 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind feedback! We're delighted to hear that Kyle from our Billing team provided you with great service. We'll be sure to pass along your compliments to him. We appreciate you taking the time to share your experience
NamesCo have been great to deal with
NamesCo have been great to deal with. I believe I have worked with them for about 5 years from the development of my domain name and various other IT issues I have had during that time.
The team are courteous and endlessly patient with a retired novice IT and App user.
Highly recommend this company to help with your internet and device issues
26 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind feedback and for being a valued customer for the past five years. We're delighted to hear that our team has been helpful, patient, and supportive throughout your journey. We truly appreciate your recommendation
Kyle was very helpful
26 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback! We're delighted to hear that Kyle was very helpful. We'll be sure to pass along your kind words to him. We appreciate your support and look forward to assisting you again in the future.
Resposta da names.co.uk
Thank you for your feedback! We're pleased to hear that Kyle provided quick, professional, and effective service. We'll be sure to share your kind words with him. We appreciate your support.
We spoke to Kyle and he was friendly…
We spoke to Kyle and he was friendly and helpful. He sorted our problem out straight away. I would give him 10 out of 10.
Thankyou Kyle
25 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your wonderful feedback! We're delighted to hear that Kyle was friendly, helpful, and able to resolve your issue straight away. We'll be sure to pass along your kind words and your 10 out of 10 rating. Thank you for choosing us!
Kyle - very helpful.
Kyle - incredibly polite, positive and helpful.
I feel assured that my issue will be resolved promptly.
25 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind feedback! We're delighted to hear that Kyle was polite, positive, and helpful. We'll be sure to share your comments with him, and we're pleased that he was able to give you confidence that your issue will be resolved promptly. We appreciate your support!
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