I've been with Names.co.uk for a long time, and have always had a very positive experience when I've needed to contact them. I never have to wait ages to speak with one of their representatives, it's... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I've been with Names.co.uk for a long time, and have always had a very positive experience when I've needed to contact them. I never have to wait ages to speak with one of their representatives, it's... Ver mais
A empresa respondeu
For the first time, I’ve had a website compromised, and the support I received — particularly from Jomin Jose — was outstanding. I was guided through the entire recovery process with clear, well‑wri... Ver mais
Having been a customer for many many years, I have always been utterly satisfied with the professionalism, friendliness and patience shown by the Names.co.uk staff, regardless of which department. Thi... Ver mais
A empresa respondeu
Namesco is one of the better domain registration companies I have dealt with. I've had domains through them on and off for around 5 years (give or take) and this particular time around I have real... Ver mais
A empresa respondeu
Unlock Your Online Potential with Us! Your domain is the key to your online journey, and we’re here to make it seamless. Whether you’re looking to build a stunning website, set up an online store, or manage your email, we have all the tools you need. From web hosting and website builders to ecommerce solutions, email plans, dedicated servers, and promotional tools, we’ve got you covered. Let’s bring your online vision to life!
Escrito pela empresa
Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The phone was answered promptly, which is always good.
Kyle dealt with my question clearly, efficiently and politely.

Resposta da names.co.uk
I was able to trsolve my problem quickly and efficiently

Resposta da names.co.uk
A good service but prices are high by the time you've paid for various certificates. My site cost me over £600 for the year.

Resposta da names.co.uk
The person assisted me, Kyle, was very polite and efficient.

Resposta da names.co.uk
Really helpful staff who understand your requirements and provide you with the answers and service to back it up.

Resposta da names.co.uk
My lack of technical knowledge and my black-belt in disorganisation are thankfully like water off a ducks-back for the good people at names.co.uk Gareth, Rob, Tom and team... I salute you AGAIN. Thank you Nigel nigelcarren.com

Resposta da names.co.uk
Have used this company for nearly 10 years now and never had an issue. If I need to know something, I just call customer services and the answer is always right there. Their customer services staff is quick and knowledgeable. Highly recommended.

Resposta da names.co.uk

Resposta da names.co.uk
I spoke with Kyle about paying my renewal, and he sorted it out in a matter of seconds! - Great service - Thank you!

Resposta da names.co.uk
Kyle was really helpful, explained everything brilliantly.
Super service

Resposta da names.co.uk
Kyle was very helpful and efficient; managed to do what I needed to do quickly and in a friendly manner.

Resposta da names.co.uk
Responsive and friendly. Just what a Support function should be.

Resposta da names.co.uk
The response was quick , kind and helpful. It means a lot to me to be able to speak to a human and to fix issues without a fuss

Resposta da names.co.uk
Well, what can I say.
- Domain renewal prices HIGHLY inflated above the market value (.uk/.co.uk) (Most providers £10-12 per year, these is nearly £20 a year inc VAT)
- Free to transfer in like every other provider BUT if you want to transfer out, £10 +VAT per domain. I had 7 domains, every other provider allows free .uk domain transfers in and out, Nominet only impose fees when you require them to do this, they do not charge fees to do this to providers since it is an automated process
I have seen on other reviews that they complained and had been offered "free" transfer out of their domain, why charge in the first place unless its a cash grab on people who do not know any better.
When you raise a ticket, generally it takes 48 hours for a reply, so the extra income is not going on 24/7 staffing costs by the looks of it either.
I went though nominet and moved all my domains for £24 in total instead of the £84 these would have demanded.

Resposta da names.co.uk
Jose dealt with my issue with a full analysis and explanationand then made the required changes to my account settings. I cannot fault the help I recei ed.

Resposta da names.co.uk
Initial AI generated email easy to understand but didn't solve but then got a human being on the phone quickly. Helpful but still didn't solve but follow-up email received in less than 24 hours did. Good service

Resposta da names.co.uk
Buy your domain names elsewhere. What an absolute farce. Website was hosted for a few days, then they start their nonsense about verification of emails. I did not receive these emails. Yet, now they want ID and everything to prove my identity. Absolutely not. It's a small non-offensive, WEDDING website for crying out loud. I am not providing personal details of ID, passports etc. to some support staff.
Now they are holding my domain hostage, and their customer service are useless. I have tried everything in their emails, I am getting NOWHERE.
Just go elsewhere, this company is the worst.
In reply to their response - they cannot tell me why I am not receiving the verification emails, but I receive all their other emails? Clearly something broken in the chain, yet they want ID to "prove I am human". Seriously, that's ridiculous.

Resposta da names.co.uk
Issue was sorted very quickly and the person was very helpful and friendly.

Resposta da names.co.uk
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