I've been with Names.co.uk for a long time, and have always had a very positive experience when I've needed to contact them. I never have to wait ages to speak with one of their representatives, it's... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
For the first time, I’ve had a website compromised, and the support I received — particularly from Jomin Jose — was outstanding. I was guided through the entire recovery process with clear, well‑wri... Ver mais
Outrageous cost! They advertise they give .co.uk domains for free for a year but then they really ramp up their fees far beyond anything reasonable. Two years down and I'm paying £53.39 up from £4.79... Ver mais
Having been a customer for many many years, I have always been utterly satisfied with the professionalism, friendliness and patience shown by the Names.co.uk staff, regardless of which department. Thi... Ver mais
A empresa respondeu
Detalhes da empresa
- Empresa de hospedagem na Web
- Fornecedor de DNS
- Provedor de soluções em e-commerce
- Provedor de e-mail
- Provedor de serviços de internet
- Web Designer
Escrito pela empresa
Unlock Your Online Potential with Us! Your domain is the key to your online journey, and we’re here to make it seamless. Whether you’re looking to build a stunning website, set up an online store, or manage your email, we have all the tools you need. From web hosting and website builders to ecommerce solutions, email plans, dedicated servers, and promotional tools, we’ve got you covered. Let’s bring your online vision to life!
Escrito pela empresa
- Our domain names give you more
- Running a business can be challenging, so to help we offer a free website builder and a free email with every domain name.
Informações de contato
Team Blue Internet Services UK Limited t/a names.co.uk, 2nd Floor, Oak House, Bridgwater Road, WR4 9FQ, Worcester, Reino Unido
- 0345 363 3632
- www.names.co.uk
4,3
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Issue was sorted very quickly and the…
Issue was sorted very quickly and the person was very helpful and friendly.
2 de junho de 2026
Resposta da names.co.uk
Thank you for taking the time to leave a review. We're delighted to hear that your issue was resolved quickly and that you found our team member helpful and friendly. We'll be sure to pass your kind feedback on to them. We appreciate your support and are always here if you need any further assistance
Resposta da names.co.uk
Thank you for your review. We're pleased to hear that your issue was resolved quickly and that you found our support helpful. We appreciate your feedback
I recently purcExcellent Customer Support and Quick Resolutionhased a domain from…
I recently purchased a domain from Names.co.uk and ran into an issue during the payment process. Since it was my first time dealing with this particular problem, I gave their support team a call.
I'm glad I did. The customer service representative was friendly, professional, and very helpful. They quickly understood the issue, guided me through the necessary steps, and resolved everything without any hassle.
It's always reassuring when a company has a support team that genuinely wants to help. Thanks to their assistance, I was able to complete my purchase smoothly. A great experience overall, and I wouldn't hesitate to use Names.co.uk again in the future.
8 de junho de 2026
Resposta da names.co.uk
Thank you for taking the time to share your experience. We're delighted to hear that our support team was able to quickly identify the issue and guide you through the resolution process. Providing friendly, professional, and effective assistance is something we take great pride in, so it's wonderful to know we delivered that for you.
We're pleased everything was resolved smoothly and that you were able to complete your purchase without further difficulty. We appreciate your kind words
Helpful, charming and quick
The very helpful, charming support guy was great - No messing, sorted my issue immediately, thanks!
11 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your review. We're delighted to hear that your issue was resolved quickly and efficiently. We'll be sure to pass your kind comments on to the team member who assisted you. We appreciate your feedback and thank you for choosing us.
They suspended our website because they…
They suspended our website because they refused to use a credit on our account (created by their incompetence) to part pay for it. This credit will stay for ever as they will only use it towards annual payments not monthly. Robdogs.
11 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback. We appreciate your frustration; however, notifications regarding outstanding payments and service status are sent by email and are also available within the control panel. Monthly services can only be paid by card or Direct Debit, as these are recurring payments that usually automatically renew each month. Unfortunately, account credit cannot be applied to monthly recurring payments. If you would like us to review your account in more detail, please contact our support team.
Had difficulty updating domain renewals…
Had difficulty updating domain renewals online. Customer phone support was excellent, polite and helpful and resolved the issues efficiently. Reassuring confirmation of changes sent in email.
10 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your review. We're pleased our support team was able to resolve the renewal issues efficiently and provide clear confirmation of the changes. We appreciate your feedback and are glad we could help.
Very helpful staff
Very helpful staff, when I called with a problem
10 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind review! We're glad our team could help resolve your problem quickly and provide the support you needed.
Kyle went over and above to be helpful…
Kyle went over and above to be helpful and patient with me whilst I was struggling to navigate the app. Very impressed by his telephone manner and friendly tone.
10 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your wonderful feedback! We're delighted to hear that Kyle was so helpful and patient while assisting you. We'll be sure to pass on your kind words—it's great to know his friendly manner and excellent support made such a positive impression
Always timely response to questions and…
Always timely response to questions and speedy solutions.
10 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback! We're pleased to hear you've experienced timely responses and speedy solutions from our team. We appreciate your support.
I was cold called early morning
I was cold called early morning, taken by suprise was coherenced heavily into making a quick decision.i am not sure was the correct one .
Now signed up for additional fees feel unable to change the situation.
9 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
We're sorry to hear that you were dissatisfied with your experience.
We take concerns of this nature seriously and will review the account and the interaction to better understand the circumstances and ensure our processes were followed correctly. We will contact you shortly to keep you updated
Thank you for bringing this to our attention.
Quick clear answer to a simple query excellent help and support
Quick clear answer to a simple query. Resolved the issue fully.
6 de junho de 2026
Resposta da names.co.uk
Thank you for sharing your experience
You sold my domain to some vietnamese…
You sold my domain to some vietnamese poker page so they could blackmail me for selling back domain for some crazy amount of money. I had this domain for several years so it was registered to the email I am not using anymore. No phonecall, no alternative warning about risk. I thought its all going with automated renewal rules. I was broke on that moment and you faild. I cannot trust you anymore and I will advise everyone to avoid you at all cost. Fully deserved 1*. Miserable...
9 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
We're sorry to hear that you are disappointed with your experience.
Domain names are renewed based on the renewal preferences set on the account. Renewal reminder notifications are issued in advance of expiry, and customers can manage their renewal settings and contact details through their Control Panel at any time.
Once a domain name expires and is not renewed, it may become available for registration by another party. Unfortunately, we have no control over who may subsequently register a domain once it has been released by the registry.
We appreciate that losing a long-held domain can be frustrating and understand your disappointment. However, we would encourage customers to keep their contact details up to date and review renewal notifications regularly to help avoid this situation.
Efficient, friendly service
Friendly service (after a bit of a wait but nothing drastic). Kyle quickly made the changes to the account and found a package that simplified our lives and saved a couple of hundred pounds over the next year or two - what's not to like?
9 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback
Great customer service
Great customer service. Thanks to Benjamin, Rohan and Jomin for the help in sorting out the block on sending to gmail accounts.
We really appreciated being able ultimately to speak to a real person!
8 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your kind review. We're delighted to hear that Benjamin, Rohan and Jomin were able to help resolve the issue with sending to Gmail accounts.
We know how important it is to get timely support when you need it, so we're especially pleased that being able to speak with our team directly made a difference.
Thank you for choosing us, and we'll be sure to pass on your feedback to the team.
AVOID SCAMMERS !!!!!!!!!!!!
Terrible company using the old auto renew excuse to whip money out your bank and not refund it.
I bought a service for a year. Categorically did not click auto renew unless it was pre ticked on the form as it was only a business concept we were considering. We didnt start it moved on and forgot about that. I did have a cpl of emails from them which I ignored as I didnt want to renew as I was busy.
They then swiped £74 out of my account without my knowledge or permission. I called them straight away only for them to tell me they had given my money to someone else and they needed to ask for it back. JUST AVOID THIS COMPANY ABSOLUTE SCAMMERS. The member of staff i spoke to was the smarmiest little sub human Iv ever had to talk to in my life.
9 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
We're sorry to hear that you were unhappy with your experience.
Renewal reminder emails are sent in advance of renewal dates, typically beginning around six weeks beforehand, giving customers the opportunity to review their services and make any changes if required. Customers also have access to their online Control Panel 24/7, where services, renewal preferences, and cancellations can be managed at any time.
We are disappointed to read some of the comments made about our team. We expect all interactions to remain respectful and are confident that our colleagues acted professionally while assisting with your enquiry.
Should you wish to discuss the matter further, please contact our support team on 0345 363 3633 directly.
Excellent customer service
Excellent customer service from a friendly and knowledgeable person.
29 de maio de 2026
Resposta da names.co.uk
Thank you for your kind feedback. We're delighted to hear you received excellent customer service from a friendly and knowledgeable member of our team. We appreciate your support and look forward to assisting you again in the future.
I appreciate it when a company makes it…
I appreciate it when a company makes it as easy to cancel. Easy on easy off is the best way. Kyle at customer services was super helpful. Deserves a big raise. Cheers
9 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for sharing your feedback
Kyle was super helpful and efficient in…
Kyle was super helpful and efficient in helping me cancel my account.
8 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your review!
We're pleased to hear that Kyle was helpful and efficient in assisting with your account cancellation. We'll be sure to pass on your kind comments to him. We appreciate your feedback and wish you all the best for the future.
The helpfulness of Kyle
8 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your review!
We're delighted to hear that Kyle was helpful and provided you with a positive experience. We'll be sure to share your kind feedback with him.
Really helpful and quick to respond
8 de junho de 2026
Avaliação não solicitada
Resposta da names.co.uk
Thank you for your feedback!
We're pleased to hear you found our team helpful and quick to respond. We appreciate your support and are always here whenever you need us.
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