One of the worst internet service provider and support is unresponsive, uneducated and rude. they have wasted so much of our time for corporate pacakge installation and staff didn't even knew what wer... Ver mais
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Veja o que dizem as avaliações
I wouldn't recommend them at all. I've only got the speeds they've mentioned on their packages for two months and then it was never seen again. You're better of with PTCL because at keast they're cust... Ver mais
Terrible services.I had put up a request to reactivate my account and despite continuous follow up, they didn’t bother to resolve the issue. Their field staff is not attending the call. I will never r... Ver mais
Nayatel services are going down day by day. Unable to maintain its original reputation. By increasing business area, the quality of service is on decline. response to customer issue and problems is ve... Ver mais
Detalhes da empresa
Escrito pela empresa
Nayatel is the leading fiber internet and IT service provider in Pakistan, delivering high-speed connectivity along with reliable cloud computing, secure web and email hosting, crystal-clear HDTV, and advance digital solutions. Trusted by hundreds of thousands of businesses and homes, Nayatel is a trend setter in innovation, reliability, and customer experience.
Informações de contato
73-E G، D. Arcade, AKM Fazl-ul-Haq Rd, Block H G 7/2 Blue Area, 44000, Islamabad, Paquistão
- 1441
- support@nayatel.com
- www.nayatel.com
1,7
Muito Ruim
45 avaliações
Respondeu a 12% das avaliações negativas
Normalmente responde dentro de 2 semanas
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@nayatelpk you have the worse Internet…
@nayatelpk you have the worse Internet service. In 1 month of subscription 5 times maintenance each time 10hr /15hrs. What kind of service are you providing. Unbelievable and unacceptable
28 de janeiro de 2023
Avaliação não solicitada
bad customer support
bad customer support. they have banned IPs of public channels to force their customers to buy their iptv subscription.
26 de dezembro de 2022
Avaliação não solicitada
They have the worst people in their…
They have the worst people in their billing team who don't have basic ethics on how to talk to a customer. I called in as I had a billing concern and I was worried and guess what one of their representatives name "Naima" laughed at me and when I said why you are laughing she said I am not. I had a word with one of their supervisors name "Ammar" and he said it was a human error and there is nothing they can do. I felt so bad and I am cent percent sure she laughed at me. Nobody helped me even the supervisor didn't give a damn about it. They are bunch of unprofessional who don't deserve to be in this company. I also filed a complaint and they closed the complaint without even sharing the resolution with me. Very very very bad service. These guys should be trained and should be taught basic manners.
4 de abril de 2022
Avaliação não solicitada
THE BILLING DEPARTMENT IS THE WORST…
THE BILLING DEPARTMENT IS THE WORST PART OF THE COMPANY. THEY DON'T KNOW HOW TO SPEAK TO CUSTOMERS......
5 de março de 2022
Avaliação não solicitada
Costly Mistake!!!!
Nayatel is well known and established ISP located in Islamabad, Pakistan.
I have been a long time customer of this ISP (10 plus years), upon recently moving home I decided to stay with them, which was a big mistake. After paying the equivalence of 200USD for installation and hardware - I have been met with the worse customer service when it came to having the additional services that I paid for installed and switched on. From employees misrepresenting them selves as supervisors to being told that the company had no option for reporting bad customer service, to a manager outright refusing to register my complaint. All in all I would say avoid them - there are other ISP in the market to deserve a chance.
5 de junho de 2021
Avaliação não solicitada
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