NeoComputers Avaliações 

202
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The experience was great. Motherboard arrived in good postage condition. Fully boxed and the board itself perfect. My only caveat was that after order confirmation, the communication went silent... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After tripping over the power cord on my laptop, mains charging became problematic. Paul at Neo Computers sourced the replacement part and provided an estimated cost for the job. I agreed, he went ahe... Ver mais

Avaliado com 5 de um total de 5 estrelas

PC mainboard I ordered was cheaper than anywhere else and even though the free delivery option I chose was for over a week away, I received the item within days. Very quick, professional service and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Found Neo Computers via PC Part Picker. Was skeptical at first as the price was so low but I took a leap of faith and am very happy I did. No issues at all, speedy delivery, package was well packed an... Ver mais

Detalhes da empresa

  1. Loja de computadores e acessórios

Escrito pela empresa

NeoComputers is making it's way into the ecommerce market offering you great deals on hardware, peripherals, accessories and much more. Although NeoComputers is a relatively new business that was started in 2019 we are dedicated to making sure we are able to offer the best possible experience for our customers. We offer free deliveries on all products sold online and faster delivery options are available for a small fee. We only use DPD UK and DPD Local as our couriers since we feel that other couriers are just not able to meet our customers expectations. We are happy to offer all retail customers on our website the chance to earn reward points on every order, bonus points for introducing a friend and a little birthday bonus too. We are also an independent retailer for Games Workshop, we have the best sellers range available to buy online and collect in store. So if you are local to Washington why not check out our full range of Warhammer 40k and Age Of Sigmar online. The best part is you earn reward points on these items too and the points are transferrable so you get to spend your points on whatever you want.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

202 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(202)

11 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Above and beyond

I bought a motherboard from NeoComputers, tried to install it and my system wouldn't boot up. My local PC repair shop said the motherboard was faulty so I sent it back. It turns out it was a problem with one of the memory modules that I installed (not purchased from NeoComputers) and possibly some bent pins as I installed the processor.

Paul was always very quick to respond to emails and went above and beyond by straightening the pins, diagnosing the problem with the memory module and testing to confirm that everything was working.

I was very impressed by the communication, the speed of turnaround and how they fixed up my own mess without charging extra.

6 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service, great packaging and quality PC parts. I had a problem with my order (seemed to have been delivered to the wrong address). A representative called Paul came back to my email within minutes and my issue was quickly rectified with a new item sent. Thanks so much!

28 de junho de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Hi there

Hi there,
Until now, I have not recevie the shipment.
The delivery comany never contact me via email either phone before they come.
I hope I will receive it this week.

9 de junho de 2024
logotipo da NeoComputers

Resposta da NeoComputers

We value honesty and transparency in all our interactions. Unfortunately, it appears there are some discrepancies in your review.

We are very sorry to hear about the issues you've experienced. It is very disheartening for us to receive feedback like this especially under circumstances that are in no way anything to do with our company or DPD.

Upon reviewing the situation, it seems that the three delivery attempts by DPD were unsuccessful because no one was available to receive the parcel. I have emailed you images that show the messages sent by DPD to the contact number you provided, as well as the delivery attempts made. We appreciate your understanding and hope this helps clarify the situation

Avaliado com 5 de um total de 5 estrelas

Better than the rest

I recently ordered a lot of parts from different retailers using different shipping companies. NeoComputers delivered the right parts, on time, to the right address. Which is more than I can say for everyone else.

9 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Genuine Supplier

After some troubling experiences with Amazon I found Neo Computers. I was looking for a specific laptop and found a suitable one on their website. After some clarification on the product, which was delivered very swiftly by Paul, I decided to purchase. I had suggested DPD in the order instructions and sure enough, DPD was used and delivery was perfect. The item was as described (new) and also works perfectly. Would use again in a heartbeat.

8 de maio de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Still very good

On two prior occassions I have given Neo 5 stars, but this time they dropped one. In mitigation I will admit Easter Friday came the day after I ordered the part, but I ordered nice and early on Thursday, and nothing happened until the following Wednesday.
Nevertheless I'm still very pleased with the product and the pricing

18 de março de 2024
logotipo da NeoComputers

Resposta da NeoComputers

Good morning, thanks for taking the time to leave us your 4 star feedback. We are happy to have managed to get your order to you on the 4th of April a day earlier than the estimated delivery window of between the 5th and 8th of April with the free shipping option you chose :)

Avaliado com 5 de um total de 5 estrelas

BeQuiet power supply

Ordered BeQuiet power supply. Competitive price. (actually the best I could find at the time). I used the free 7 day delivery option, because I didn't need to guarantee delivery date. Ordered on Thursday afternoon, and to my suprise, delivered the following day. I would be happy to use this company again.

22 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Perfect experience

We contacted NeoComputers following an issue with our new connection to Virgin Media, and as they are a local company. They were very helpful on the phone and when we called in with the PC they quickly sorted the issue. This included having to purchase a small item which was perfect and was very reasonable. In the future if we have any need for this kind of service I will not hesitate to use NeoComputers again and would recommend them to anyone.

20 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

On time at the right price

Research suggested NeoComputers could provide the new case I needed at a competitive price. I ordered and the case was dispatched and arrived at the location in a good time to enable the build to take place in the timescale required for the client. Hassle free with sensible payment options so I will be happy to use them again when required.

24 de janeiro de 2024

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