nesto mortgages Avaliações 

364
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I reached out to Nesto when my current mortgage provider was not willing to improve their rate. From my initial call to finalizing the mortgage they helped me every step of the way. I have used a mo... Ver mais

Avaliado com 5 de um total de 5 estrelas

My experience was great. Paul was thoroughly explained the process, regularly did follow ups to ensure i all my questions were addressed an keep me informed on key dates and next steps The Nesto... Ver mais

Avaliado com 5 de um total de 5 estrelas

The process from getting a quote and getting pre-approved to being funded for my mortgage was super smooth, easy and secure. The fact that I didn't have to send my T4 with my SIN over email, and tha... Ver mais

Avaliado com 1 de um total de 5 estrelas

Started a mortgage application online, but changed my mind. Not happy putting so much personal info online for a company I'd never heard of. So I stopped the application. Now, 3 months later, Nesto a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor hipotecário
  2. também em
  3. Credor fiduciário

Escrito pela empresa

At nesto, we’re on a mission to offer a positive, empowering and transparent property financing experience, simplified from start to finish.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

364 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(364)

42 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fast and super simple

Fast and super simple. Leave your bank behind.

10 de maio de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Dwayne,

We're absolutely delighted to hear that you loved our fast and simple process. Thank you for choosing us and sharing your experience.

Wishing you all the best!✨

Avaliado com 5 de um total de 5 estrelas

Professionnalisme, Rapidité et Simplicité

Professionnalisme, rapidité et simplicité; telles ont été les expériences vécues avec l'équipe Nesto lors de l'achat de notre première maison.
Nous avons été assistés, écoutés et conseillés depuis notre premier contact jusqu'à l'obtention de notre financement.
Mention spéciale à Nisrine Laanan pour sa disponibilité et ses explications claires.

4 de maio de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Salut Sidy,

nous vous remercions de nous avoir donné un commentaire aussi positif. Félicitations pour l'achat de votre première maison ! Chez nesto, nous tenons à ce que le processus hypothécaire soit simple et facile pour nos clients et nous sommes ravis que Nisrine ait été en mesure de le faire pour vous. ✨

Avaliado com 5 de um total de 5 estrelas

Satisfaction assurée

J'ai été référé par mon courtier d'assurance et je peux dire que je n'ai pas regretté le déplacement. Service très professionnel et rapide avec un taux et des avantages beaucoup plus intéressants que la concurrence sur le marché. On était vraiment stressés par l'idée de trouver un taux abordable vu que c'était notre premier achat de maison. Heureusement grâce a Nesto on a pu avoir ce qu'on voulait. Je le recommanderais à mes connaissances sans problème.

28 de abril de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Nous vous remercions pour votre commentaire positif, nous sommes heureux de savoir que vous avez obtenu le taux que vous souhaitiez.

Félicitations pour l'achat de votre première maison et passez une merveilleuse journée.✨

Avaliado com 5 de um total de 5 estrelas

Excellent service et accompagnement

Excellent service et accompagnement de la part de notre courtière Nisrine. Elle était prompt à répondre à nos questions/inquiétudes en toute transparence, ça été beaucoup apprécié. Elle nous a également aidé à bénéficié d'un taux intéressant. Merci encore.

22 de março de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Philippe, Merci pour vos commentaires généreux. Nous ne manquerons pas de transmettre votre message à Nisrine. Nous nous engageons à vous offrir une expérience positive, responsabilisante et transparente du financement immobilier, simplifiée du début à la fin.✨

Avaliado com 5 de um total de 5 estrelas

Getting a mortgage as stressfree as it can be!

The experience of obtaining a mortgage with Nesto was made seamless from beginning to end thanks to our advisor Adel and our processor Laura. The rate offered is what brought us to Nesto but it was the service from these two that made it an experience you dont have to dread. They worked so hard to ensure everything was stressfree and done on time. Plus they were so friendly and supportive, we knew we had made the right choice.

15 de março de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Thank you for leaving us such positive feedback! Our mission to make the mortgage experience an easy, simple and transparent one. We are glad to hear that Adel and Laura were able to provide that for you. We will make sure to pass this message on to them and the rest of the team.

Have a good day!

Avaliado com 5 de um total de 5 estrelas

I went through the Nesto mortgage…

I went through the Nesto mortgage application process with Elischa and Alin.

When I chatted with Elischa, I felt incredibly untrusting and hopeless. I found my dream place, and we had an accepted offer. But, on the day subjects were lifting, my Mortgage Advisor at Questrade was not answering my calls. As it got later in the day, I was getting worried, so I called the general customer service line, and they put me in touch with her manager. The manager advised me to ignore my lawyer's advice and lift subjects based on their conditional approval. I told him I was uncomfortable doing that, so he talked to the underwriter and called me back an hour later to say my mortgage application was denied. They did not want to insure the property I was hoping to purchase because of some possible upcoming special assessments, something I was well aware of, and the price was reflective of these future expenses. Had I taken that manager's advice, I would have lost my 20k deposit, but I also lost my dream place.

I decided to give EQ/Nesto a try instead, and after I got preapproved, I was put in touch with Elischa. He was such an incredible listener, and we decided to try to put my application through for the dream place and see if we could get it insured. I could try to make another offer if it was.

Well, I must tell you, the process was so smooth! The app worked flawlessly, and these two had me in a place to make another offer within 48 hours of applying. It made life so much easier knowing they were in the same timezone and they were so prompt.

Thankfully they accepted my second offer, and in the nick of time, because they shortly received another one after mine. Alin and Elischa went above and beyond to make this happen for me. I’m so happy I could cry.

23 de fevereiro de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Alysia 👋

Thank you for taking the time to share your experience with us. Congratulations on having your offer accepted for your dream property! It's great to hear that you had a positive experience with us. At nesto, we do all that we can to ensure that our client's get the best service possible. We will be sure to pass along the kind words to both Elischa and Alin!

Have a great day!
The nesto Team ✨

Avaliado com 5 de um total de 5 estrelas

Simple, fast, and friendly

Simple, fast, and friendly would be how I would sum up my experience with Nesto. Elischa was attentive throughout the whole experience, from getting me a pre-qualification letter in less than a week, to walking me through the pros and cons of different rates I could lock into. Overall I was pleased and also surprised with the service, and would recommend using Nesto.

22 de fevereiro de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Thank you for taking the time to write us such a positive review. At nesto, we aim to make every clients experience simple and easy from the get go. We are glad to hear that Elischa was able to provide you with that exact service. We will make sure to pass this message on to him and the team.

Have a good day!

Avaliado com 5 de um total de 5 estrelas

la rapidité du service

24 de fevereiro de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Merci pour votre réponse et nous faisons de notre mieux pour vous donner le meilleur service possible et le plus rapide. ✨

Avaliado com 5 de um total de 5 estrelas

Awesome Service and Support

Had a great experience and hope to get continued excellent service as I've receive thus far

21 de fevereiro de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Antoine 👋

Thank you for your confidence in nesto! We strive to always have and maintain our high level of service. It is part of our mission. ✨

Have a wonderful day❄️

Avaliado com 5 de um total de 5 estrelas

Helpful agents - Elischa was great!

I didn't end up going with Nesto, but Eli was very helpful and followed up as requested.

He was able to answer my questions and guide me through the process. While this time due to timelines I didn't choose Nesto, I will consider them again when refinancing.

17 de fevereiro de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Thank you for taking the time to send us your positive feedback. It is unfortunate that we were not able to partner together, but we are satisfied that we were able to guide and assist you in your mortgage process.
Good luck and we will be glad to look at your file again at renewal.✨

Avaliado com 5 de um total de 5 estrelas

They are BEST and that is on PERIOD!!!!

The process was seemless. Jamie and Laura were amazing really. They offered the best rates as well as the best allowance. All the banks only gave a variable apporval of 320k but Nesto gave 450k and gave a better rate than the rest. I will use nesto over and over again. The documentation process was also straightforward and not cumbersome. Plus everything was done online and prompt. I got my full apporval within a week from offer date. They are fast amazing and realible.

13 de fevereiro de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hello Efe, t

Thank you so much for the kind words. At nesto, we do all that we can to ensure that our clients get the best rate we can offer while also providing our clients with a quality customer experience. We are very proud of our online service which is why it's great to hear that you found it as straightforward and easy to use as it is meant to be. We will be sure to pass along the kind words to both Jamie and Laura.

Have a great day!
The nesto Team ✨

Avaliado com 5 de um total de 5 estrelas

Simple and professional.

The process was quite simple and it was very nice to have a single contact at Nesto that I was able to call or email to ask lots of questions, and I did!

25 de janeiro de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Rob,

Thank you for giving us such positive feedback! At nesto, we are very proud of the customer experience we provide and we are glad to hear that you feel the same way.

Have a great day! The nesto Team ✨

Avaliado com 5 de um total de 5 estrelas

My advisor Nisrine was fantastic!

My advisor Nisrine was fantastic!

She was so knowledgeable and was able to answer all of my questions and provide sound advice! She responded to my emails in a timely manner and even stayed after hours to ensure that my application was completed properly

24 de janeiro de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Thank you for giving us such positive feedback! Our advisors always go above and beyond to ensure that our clients have a great experience and meet their mortgage goals. We will make sure to pass your message to Nisrine and the team!

Have a good day!❄️

Avaliado com 5 de um total de 5 estrelas

Great Customer service

Great Customer service, knowledgeable and clearly outlined the process. I had done a fair amount of research and Nesto provided the best rate.Very impressed with the overall experience and responsiveness.

11 de janeiro de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Hi Angie, thank you very much for your comment. Here at nesto, we do all that we can to ensure that our clients have the best experience possible. We are glad to hear that you had a positive experience with us.

Have a great day!
The nesto Team ✨

Avaliado com 1 de um total de 5 estrelas

Complete waste of time

Complete waste of time, they offer false promises.

4 de janeiro de 2023
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Thank you for your review Clinton. We're sorry to hear that nesto didn't meet your expectations. Our goal is always to provide an excellent experience for our customers.

If there's anything at all we can do to help make up for this, please don't hesitate to reach out to us at support@nesto.ca. We appreciate your feedback and hope that you'll give us another chance in the future.

Avaliado com 5 de um total de 5 estrelas

Disponible et Efficace

Nesto offre des taux tres concurrentiels et leur personnel est disponible et fourni un service très efficace. Merci pour votre excellent service Josée Dion et Jovik Vachon

23 de dezembro de 2022
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Bonjour Alain-Michel,

nous sommes heureux que tout se soit bien passé. Nous ne manquerons pas de communiquer votre expérience positive à Josée et Jovik.

Passez une excellente journée et bonne année 2023 ! ✨

Avaliado com 5 de um total de 5 estrelas

Gave us the best mortgage rate, great customer service, and clear instructions

We were doing some research on what gave us the best mortgage rate at the time, and Nesto had by far the best mortgage rate compared to the big banks, even better than True North Mortgage. Only thing was, my family & friends never heard of Nesto before and neither did we. After doing our homework, we gave them a call, and got the mortgage process going. They were extremely professional, and clear with what they required, which were recent finical records of where the money came from, recent letter of employment, and etc. One thing I wish they told us early was getting the letter of employment process started, because my partner is a nurse and no offence, but the HR at the Hospital are slow. Other than that, we couldn't any happier getting our mortgage with Nesto.

19 de dezembro de 2022
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Thank you for your kind words, Jason. We're glad to have been able to help you get a great mortgage rate and we appreciate the trust you put in us. We're also sorry if we weren't clear about the letter of employment process right from start --that can sometimes be tricky to obtain from your employer, (we totally understand) and we appreciate your feedback!

We hope you'll tell your friends and family about nesto when they're looking for a great mortgage rate too. Please don't hesitate to reach out to us in the future if there's anything else we can do for you.

Have a wonderful weekend✨

Avaliado com 5 de um total de 5 estrelas

nesto est transparent et rapide

nesto est transparent, rapide, et a les meilleurs taux du marché.
Ils m'ont fait sentir à l'aise, et le process de trouver une hypothèque est facilité à son maximum

25 de novembro de 2022
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Bonjour Leo 👋

Merci pour votre commentaire 🙏Notre objectif est de satisfaire nos clients. C'était un plaisir de travailler avec vous 🙂

Avaliado com 5 de um total de 5 estrelas

Great Experience and feedback From Elischa

Eli was extremely professional, knowledgable and helpful.

17 de novembro de 2022
Avaliação não solicitada
logotipo da nesto mortgages

Resposta da nesto mortgages

Thank you for choosing nesto, Imad. I'm glad to hear that Eli was able to help you with your mortgage needs. If there is anything else we can do for you in the future, please don't hesitate to let us know. We want to make sure that your experience with nesto is excellent from beginning to end.

Have a wonderful weekend✨

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