Newsstand Avaliações 

465
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I have given one start because the delivery service is fair but Newsstand charge nearly 3 times the shelf price of magazines. This is not fair, I feel as though they are taking advantage of their cust... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I received the wrong issue number and emailed Newsstand regarding this matter. Within 15 minutes Rhonda had emailed me back and had resolved my problem! I am extremely impressed with the great cust... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always use Newsstand for imported American Sports Magazines, among others. Great customer service, friendly staff, Superb prices and very fast postage. The mag selection is second to none, f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Hi! I am Traian and i am from Romania! I am buying magazines from newsstand for almost 5 years. I really apreciate the section of american magazines. But also there is room left for other american mag... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Banca de jornais
  2. Centro de Distribuição
  3. Banca de revistas
  4. Serviço de notícias

Escrito pela empresa

Single copies or flexible subscriptions starting immediately. Worldwide.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

465 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(465)

6 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great!!

Great!!! Also on time and reliabl. Have been ordering from them for 5 years

17 de agosto de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

We are happy to hear that you are enjoying the service. Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Fantastic company

Fantastic company. Had an issue with my order and gave them a call, was sorted out immediately by Georgia, she was friendly, informative and solved the issue quickly. Great place for magazines, flexible options for subscriptions and fast delivery.

20 de julho de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thank you for your lovely review :) We will pass on your kind words to Georgia.

Avaliado com 5 de um total de 5 estrelas

Lovely Magazine.

Lovely! I was worried it wouldn't come but had a chat with customer service earlier and they reassured me it would come very soon. Magazine came today and I am very happy, it's in perfect condition. :)))

10 de julho de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Wonderful news! Thank you for your lovely review.

Avaliado com 5 de um total de 5 estrelas

Out(news)standing - thank you Georgia!

I went looking for a magazine that wasn't available to me in local stores as a last-minute present. I called up Newsstand very late in the day. Georgia was utterly fantastic in her help - fast-acting, friendly and she got the job done. The magazine arrived next-day and formed part of the birthday line up. I wouldn't hesitate to use Newsstand in the future. Thank you again!

22 de junho de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thank you for the superb review and we are happy to hear that all went well with the birthday gift. We have passed on your kind words to Georgia :)

Avaliado com 5 de um total de 5 estrelas

Absolutely outstanding customer…

Absolutely outstanding customer service. Unfortunately, my order was lost in transit. I got the money back immediately. The nice employees in the customer center gave me unlimited support. Thank you very much.

16 de junho de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

We are sorry to hear that your order never reached you, however we are happy to hear that our team did their best to find a good solution.

Avaliado com 5 de um total de 5 estrelas

Hope for new american titles

Hi! I am Traian and i am from Romania! I am buying magazines from newsstand for almost 5 years. I really apreciate the section of american magazines. But also there is room left for other american magazines. ( Atlanta HOMES and LIFESTYLE, Colorado Home And Garden, Mountain Living, and many others. I will be very happy if you bring those. Kind regards from ROMANIA!

1 de junho de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Hi Traian, thank you for your kind words and we are glad you like the variety of magazines we offer. We will look into getting the magazines you mentioned :)

Avaliado com 4 de um total de 5 estrelas

This magazine store offers a wide…

This magazine store offers a wide variety of magazines to choose from, catering to diverse interests and preferences. What sets them apart is their fast delivery service, ensuring that you can get your hands on your favorite magazines in no time.

24 de maio de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thank you for your lovely feedback.

Avaliado com 5 de um total de 5 estrelas

1st Class service for International Magazine

Looking for a few copies of an American publication my daughter's in with her motorbike for keeping memories and for family, and I came across these guys. Postage calculator from the states direct was huge at $60 for 3 copies, so going through these guys merely made it cost plus a reasonable postage price of just less than £28. Excellent communication, and very easy to deal with. Many thanks
Mark

4 de maio de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thank you for your lovely feedback, Mark! We are glad we could help you with getting this special issue for you.

Avaliado com 5 de um total de 5 estrelas

Absolutely incredible

Absolutely incredible, personal customers care. I have bought several Magazines from Newsstand and they always pack the items perfectly and deliver on-time. A truly wonderful company who always answer emails.

17 de março de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Thank you for your lovely review!

Avaliado com 5 de um total de 5 estrelas

Communication with Newsstand.co.uk is…

Communication with Newsstand.co.uk is really great, people professional and friendly. My first choice for a future magazine supply. Thank you.

31 de março de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

We are glad we can help and thank you for your kind review! :)

Avaliado com 1 de um total de 5 estrelas

I recently ordered the rolling stone…

I recently ordered the rolling stone lana del rey magazine. It has been 3 weeks and has still not arrived i have emailed and still no response. I was told it was dispatched 3 weeks ago and i can understand with the royal mail strikes it may take a while but its not like i can even track the order and there is no excuse for an order to have to take 3 weeks and still no delivery. I am appalled and highly recommend you go to WHSMITH instead. !

10 de março de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Hello Dylan, thank you for your feedback and our sincerest apologies for the delay in this matter. We can see that you emailed late on Thursday 23rd March and due to staff shortages, you only received a reply on Monday 27th March. We do pride ourselves in giving the best customer service and this issue can be resolved rather quickly if you replied to our colleagues email and confirmed a few details. Please do as we can send out a replacement copy to you asap. Our sincerest apologies again for any inconvenience caused. Team Newsstand

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs

This company is fraudulent. Took my money back in February and only told me today that the magazine is unavailable. They would have known this well I advance when placing their bulk order but kept my money… then told me I could pay more for a different magazine. Absolute joke. Avoid this company, avoid disappointment. Who runs a company like this in 2023? Definitely a scam.

24 de março de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Dear Alexandra, thank you for your review and our apologies again for this disappointment.
The communication between us, suppliers and publishers takes time and it's not as straightforward to increase the order as you may think. Despite our best efforts, this was a very rare situation where we weren't able to procure the stock. We also offered a refund as soon as we were given an update on this matter. Again our sincerest apologies. Team Newsstand

Avaliado com 1 de um total de 5 estrelas

I ordered issue 12 of take a break last…

I ordered issue 12 of take a break last Thursday expecting to get it the day or 2 later. A week later still no magazine. I had covid and couldn’t get to the shop. I said to the lady I spoke to I’d buy my magazine as new one is out Thursday. No offer of a refund either extremely disappointed

22 de março de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Dear Julia, thank you for your feedback. The order was sent on 16th March and must have been held up in the postal system, our apologies. In this case a refund should have been offered to you. We will remind the team of the proper procedure and how your case was supposed to be dealt with. A full refund has now been processed back to your original method of payment. Our sincerest apologies again for any inconvenience caused. Team Newsstand

Avaliado com 5 de um total de 5 estrelas

Shipping to germany is fine

Ordered a magazine to germany. Came in 2 weeks after, perfectly fine with me, considering brexit. Just wish the site Was a bit better managed its a bit of a mess sorry hahaha

10 de março de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Hello, thank you for your kind words and feedback. All duly noted. Team Newsstand

Avaliado com 2 de um total de 5 estrelas

Hello on the 12 of Jan I ordered analog…

Hello on the 12 of Jan I ordered analog and Asimov's. I decided to give you until the next Thursday, they never came. I called newsstand service and the lady was helpful, giving custermer service no, I know it must be the post office but my mags still haven't arrived. This is the second time it's happend. The lady said she would put the money over for the next magazines . I've ordered other magazine and they came

20 de janeiro de 2023
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Dear Andrew, thank you for your feedback and we are sorry to hear about your frustrations. All is sorted with the publication now. Apologies for any inconvenience caused. Team Newsstand

Avaliado com 4 de um total de 5 estrelas

It doesn't work

I'm from the middle east. I placed my first order on October 13. It was dispatched on the same day. However, today is December 2nd and I have neither received my parcel nor an update.

So I emailed customer for a refund and got my money back in 1 day :)

12 de outubro de 2022
logotipo da Newsstand

Resposta da Newsstand

Hello, we are sorry to hear that the order never reached you, but good to hear that you received your refund swiftly. We would advise inquiring about a tracked option next time. We are very sorry again for any inconvenience caused. Team Newsstand

Avaliado com 5 de um total de 5 estrelas

Helpful, friendly service!!!!

They have been nothing but helpful. They reply to my questions in a timely manner and have offered solutions. They have a great selection of magazines that I can not find in the US and just an overall good company!!!!

5 de setembro de 2022
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Hi Elizabeth, we are glad we can offer you our magazine selection and that it brings you joy. Thank you for your kind words! Team Newsstand

Avaliado com 5 de um total de 5 estrelas

AMAZING CUSTOMER SERVICE!!!

the customer service representatives that i have been in contact with have been so incredibly kind and timely in their responses! especially with how chaotic their job can get when harry styles is on the cover of a magazine they are doing an incredible job!

30 de agosto de 2022
Avaliação não solicitada
logotipo da Newsstand

Resposta da Newsstand

Hi Gianna, thank your for your kind words :) Team Newsstand

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