I had a little confusion with when my order was going to ship. I placed the order on 09/26 and had yet to receive confirmation or estimated ship date by 09/30. I reached out to customer service (by... Ver mais
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Veja o que dizem as avaliações
Great team, they even checked on item that did not fit my current order but was for another thermal to make sure i didn’t order wrong item
I made a mistake on my order and was able to contact night vision guys to help fix the order they were nice understanding and made it a point to make sure my order was taken care of even though it was... Ver mais
I bought a pair of BNVS-21 2nd Gen White Phosphor w/NVT Auto-Gated Tubes - Lightweight Aluminum Housing. These NVGs are amazing. They have Gen 2 tubes but specs are comparable to Gen 3 tubes at Gen 2... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Superior product selection combined with customer centered service and aggressive pricing in the space of night vision and thermal imaging for law enforcement, hunters, security professionals, UFO enthusiasts and general public. We offer great deals and free shipping on Night Vision and Thermal Rifle Scopes, Goggles, Binoculars, Monoculars, Lasers and many other related products.
Informações de contato
25A Crescent Dr., PMB # 314, 94523, Pleasant Hill, CA, Estados Unidos
- (877) 319-0326
- sales@nightvisionguys.com
- www.nightvisionguys.com
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Customer service is great
Customer service is great, product shipped in a timely manner,
I ordered binoculars and at every turn…
I ordered binoculars and at every turn Felix helped me. Every time I e-mailed him he immediately answered. I got the product as he said. Great Guy, Great company! Thanks so very much
Awesome
took a couple weeks, but very quick to reply. Price and end product is excellent
Ordered an item in stock
Ordered an item in stock, did next day shipping. I emailed them, as I had a hunt coming up and wanted to get it zeroed in before then.(hence why I paid alot extra for the shipping) after emailing them, they said it would be shipped by Friday... The following week I email them, they have non in stock, and they're about 2 weeks behind they're originally send date.. most likely will cancel and never use them again.
Most excellent service and without a…
Most excellent service and without a doubt a fantastic company to work with.
Where’s the beef?
Ordered 8 days ago, hasn’t been shipped, and can’t get through to them or have they returned my phone calls. Scares me when a lot of money has been paid for a product.
Great site and products!
tried to cancel an order called several…
tried to cancel an order called several times also e-mailed no response customer service is horrible. they also charge card before shipping so you have less recourse.
Super easy to order and very well laid…
Super easy to order and very well laid out. High quality products. Thanks guys!
Can’t NOT love Night Vision Guys
Can’t NOT love Night Vision Guys!
3 years of excellent service!
Easy transaction on some of the best…
Easy transaction on some of the best deals 5⭐️
You guys are awesome
Disappointed
Shipping time was great and very fast and order process was easy. The tube in the PVS14 suck. Very disappointed with the actual product
Outstanding service
Ordered an optic on a Thursday morning. After not receiving any type of shipping confirmation, I reached out via email to inquire as to the status of the order.
Within a couple of hours, I had a reply stating that shipping would be delayed a week and could I wait that long. Luckily I could but I needed it by a no later than date, which was essentially 2 days before I was to depart for a major match. The company overnighted via FedEx and I was able to get it bore sighted before departure.
I'm thrilled with the service and astounded that they went through with what they claimed. I was hesitant but took a chance on the order which I'm glad now I did.
Problem and issue solved
My last review was inaccurate portrayal of company and customer service. More of a mis communication on my part regarding the issue. Problem solved. Will use them again in the future.
Bad customer service
Bad customer service. Refuses to refund for defective items. Having to file disputes with credit-card company
Excellent products at good prices.
Awesome holiday sale
Only site to be doing a holiday sale on optics...checkout and site navigation was simple as well but the sale sold me
So far so good
So far so good. Transaction was quick and easy. Hope the product arrives soon.
Fast and easy
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