NITE Watches Avaliações 

5.976
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Communication- Excellent. Emails sent always answered promptly Delivery - fantastic, ordered n paid for watch Wednesday morning first thing selected paid the before 1200hrs nextday option it was... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

The web site and ordering process for new watch straps works well. After five years the watch continues to keep time, look great, remains watertight and crystal is not scratched. Part prices a little... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely love the watch but a little disappointed with the illumination which compared to my last Nite watch is really dim. But still a great watch. Would definitely recommend.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Awesome watches with a cool and actually usefull gimmick/feature (tritium lights). I keep smilling for my self when seeing the watch glowing. They sent the watch the day after i placed the order. Ship... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Relojoaria

Escrito pela empresa

We are an independent British brand with a mission to create classically designed watches that can endure any outdoor passion. In 2003, our founder Roger Green pioneered the UK’s first privately owned British watch brand to feature Tritium illumination. Recognising this highly specialised technology as a key benefit for outdoor activities he set about creating a collection of classically designed watches made with the finest materials and Swiss-made movements. This passion to produce truly outstanding watches owned by a community of independently minded customers lives on today.

Customer Guarantee

-

We consider customer satisfaction and after sales care to be one of the most important aspects of our business and this is why all NITE watches come with a five year warranty. Our aim is to deliver exceptional products and services that result in many years of reliable service. We take great care to ensure that each Nite watch is manufactured from the finest materials and to the highest possible standard. However, the fine and exacting nature of watch manufacturing can sometimes result in faults occurring from time to time. Should you experience any problems with your watch, we will deal with it as promptly and efficiently as possible.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(5.976)

350 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great choices

Great choices, very competitive prices and a superb product range. The delivery service is very prompt and I am now on my 3rd watch (albeit this one was a gift and the way it lit up the persons face at a very special birthday just says it all).

27 de abril de 2026
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Resposta da NITE Watches

That's great to read !

Avaliado com 5 de um total de 5 estrelas

Service from the company was…

Service from the company was responsive, straight forward, and professional. I was greatly appreciative of the customer experience from Nite, matching the value of the product itself. Delivery was quick considering the distance covered, no issues with shipping.

13 de maio de 2026
logotipo da NITE Watches

Resposta da NITE Watches

Thank you Ryan, this is appreciated.

Avaliado com 3 de um total de 5 estrelas

I love the watch however....

I love the watch, I love the service.
However, I thought the rubber strap was a little expensive. The old strap perished and split at work after a couple of years. Buy a new one, everything great but could not fit it myself for love nor money. I spent an hour and gave up. Took it to my local watch man and he fought with it for almost a day....

18 de junho de 2026
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Resposta da NITE Watches

Hi Gary, we appreciate the MX10 rubber straps are particularly difficult, there is a knack to it but, they have to be tight to stay secure. We have listened to our Customers regarding this and are in the process of changing the manufacture of these watch straps to try to overcome this issue.

Avaliado com 5 de um total de 5 estrelas

excellent watches

excellent watches. had mine 20 years and o lying.needed it serviced twice. and 2nd time it was nigh destroyed. all fixed again and really quickly

31 de outubro de 2025
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Resposta da NITE Watches

Hi Brian, thank you , so happy we could help

Avaliado com 5 de um total de 5 estrelas

Such great watches

Such great watches. I bought this for a friend as I love mine so much.
Would recommend
Tough, and understated stlye

7 de junho de 2026
logotipo da NITE Watches

Resposta da NITE Watches

Thank you Peter, we appreciate your feedback

Avaliado com 5 de um total de 5 estrelas

Customer service and communications…

I found the customer service and communications to excellent throughout my dealings with NITE. A family-run business that goes the extra mile, in my experience. Highly recommended.

3 de junho de 2026
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Resposta da NITE Watches

That means a lot to us Michael, thank you.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service…

I had a faulty strap on my MX 10 watch and emailed to query. Gail was very transparent in explaining that they had some quality issues with a batch of straps and agreed to send a replacement.

It duly arrived with an additional webbing strap and pin tool..

Couldn’t have hoped for better customer service - Well done NITE Watches..

4 de junho de 2026
Avaliação não solicitada
logotipo da NITE Watches

Resposta da NITE Watches

Glad we could help Paul

Avaliado com 5 de um total de 5 estrelas

Got a reply within the time…

Got a reply within the time expected,very helpful and polite but I sent photos as discussed but haven't heard anything since unless it's me, overall great. I'll try again with photos. Geoff.

12 de maio de 2026
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Resposta da NITE Watches

Hi Geoff, I have just looked at the email trail and there are no photos or response from you asking which model you have so we can advise accordingly ? please resend or email us on theteam@nitewatches.com and we will do what we can to resolve your issue. Gail.

Avaliado com 5 de um total de 5 estrelas

My first nite , love it

Great quality for a reasonable price. Delivery to the UAE was super fast.

26 de maio de 2026
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Resposta da NITE Watches

Thank you Mohamed, for taking the time to leave your feedback, we appreciate it.

Avaliado com 5 de um total de 5 estrelas

The watch was returned from Australia…

The watch was returned from Australia for battery replacement/service, there was a few little hiccups along the way but the team sorted everything out with kindness and professionalism.
Very happy outcome
Thanks Mark

8 de maio de 2026
logotipo da NITE Watches

Resposta da NITE Watches

Hi Mark, thank you for the feedback, we got there in the end! sadly, Customs paperwork and shipping seem to change from week to week and is tricky to keep up with but, your watch is back and we are glad your happy with the result.

Avaliado com 5 de um total de 5 estrelas

Service and GTLS replacement

I’ve just got my Nite Icon back from the service department. After a decade of hard use, it needed some attention. It has come back as good as new - crystal replaced, GTLS markers replaced (and now back to full brightness), ready for another decade of reliability. Reasonable cost and timeframe for an overhaul, too. I continue to be really impressed with both the bulletproof watch and efficient company. Thank you.

20 de maio de 2026
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Resposta da NITE Watches

That means a lot Joe, thank you for your review, glad we could help

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