Nock Deighton Sales Avaliações 

145
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I honestly can’t recommend Nock Deighton enough. We had our house up for sale with another estate at first and they were absolutely useless. Nock Deighton communicated every step with us, the marketin... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bridgnorth office)We were ideal buyers, cash and with nothing to sell. However incredibly disappointed in dealing with Nock Deighton in contrast to other estate agents . They are extremely hard to con... Ver mais

Avaliado com 5 de um total de 5 estrelas

I used Nock Deighton from Ironbridge, The team there are soo polite and helpful they go the extra mile to make sure everything goes to plan I dealt mainly with Ellie she put herself out a couple of ti... Ver mais

Avaliado com 1 de um total de 5 estrelas

Bridgnorth, well what can I say. They say one thing and do another lie to potential tenants and I’m guessing look after people they like. Told about up and coming rental after missing out on one. No i... Ver mais

Detalhes da empresa

  1. Dinheiro e Seguros

Informação fornecida por fontes externas variadas

Nock Deighton Chartered Surveyors & Estate Agents. The Leading Property Estate and Letting Agents in Shropshire and Surrounding Areas. Specialising in residential sales, lettings and building surveys with offices in Telford, Bridgnorth, Ludlow, Ironbridge, Shrewsbury, Cleobury Mortimer, Newport & Kidderminster. Contact us for our exceptional local expertise in your area.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

145 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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3,8

Todas as avaliações

(145)

5 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

A property was sold to us empty with no…

A property was sold to us empty with no upward chain. After 4 months and expensive searches and professional valuations, which were disputed by your valuer the property was put into a upward chain which lost us our buyer. The property was then immediately re-marketed at an higher price.

7 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top class

Danni gardener is a get help though these difficult times always there to help excellent service would recommend

29 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Compliments to Christina

I would like to leave a complement for Christina, in my short experience with Nock Deighton Christina was very efficient and helpful. I found Christina to be very genuine and I was very impressed throughout. Thank you.

10 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Moving during a difficult time

I have had good service during my move, made difficult by covid. From start to finish Matthew and the rest of the team have been friendly helpful and efficient. A big thank-you to all.

25 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our New Home

Professional friendly service from day one. Regular updates from Jordan and Athina on the progress of our new property. Thank you both, we would definitely recommend Nock Deighton for their commitment to achieving a stress free experience.

18 de março de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First impressions count!

From our first telephone conversation, we have experienced real enthusiasm and meaningful engagement from Kim to assist us to find the right property. Although, to date, the search continues we are confident that Kim will ensure that we are among the first to learn of any new instructions that fit our criteria.

5 de março de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sale Progression? Really??

If I could review twice, I would give a 5 star for the First Stage of Purchase (based on my interaction with Laura in Sales) and a minus 5 star for the Sale Progression (based on my interaction Asheligh).
Laura was courteous, professional and replied in good time each of the query without the need for chasing her. She has excellent interpersonal skills and demeanour. It has been a pleasure dealing with Nock Deighton via Laura.

Since I was handed over to the so called "Sale Progression" team's Ashleigh, we felt we received unprofessional, unpolite and erratic services bordering on being rude. As a Buyer who is their bread and butter (even though payment comes from the Seller, remember, no Buyer means no Seller) we felt the treatment was disrespectful, slow and requiring constant chasing.

Efforts were made by Head of Sale Progression who was friendly, polite and helpful but that did not improve our day to day interactions.

Their Freelance agent (Katherine Andrews) who showed us the property was also very off-putting and did the absolute minimum during our viewing.

We will not be buying or selling via Nock Deighton unless we see positive changes there.

24 de fevereiro de 2021
Avaliação não solicitada
logotipo da Nock Deighton Sales

Resposta da Nock Deighton Sales

Good morning

I hope this finds you well and safe.

Thank you so much for your feedback, both the good and bad as we can only learn, change and improve if we are made aware.

I have fed this back to Nock Deighton as we need to be a lot better than this. The whole process not just the Ludlow branch doing well.

Could I ask who the viewing assistant was as we have more than one. How could they have done better?

If you do have a moment, in these troubled times I know Laura would really appreciate a good Google review on the Nock Deighton Ludlow review page.

Kind regards

Chris Kemp
Branch Principal

Avaliado com 1 de um total de 5 estrelas

Real estate....real pain

In the process of selling my property in Bridgnorth and they have been by a square country mile the worst estate agency I have yet used.
Although I told both the office manager,Kim and the branch manager Andrew of my unhappiness with the levels of service I was told basically that I'd achieved my asking price and that these things never run smoothly!!!
Their sales progression team, which was one of the deciding factors when choosing them, has been a joke and information, mostly by email, has been terse and uninformative.Calls were often not returned for days.

Their services are not cheap and in retrospect I would have used the likes of Purple Bricks if I'd known that I would have to have been so involved.
Very poor.

14 de dezembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really supportive and effective

I was shown around my now new home by Nock Deighton Newport. Unlike other experiences I have had with other estate agents, I was not rushed and they answered all my questions. They were always available and contactable. All the staff I spoke to (Sue and Kim) were very supportive. Special thanks to Wendy who calmed me when my stress levels were high and saw the whole process through to completion plus made it as smooth as it could be. Excellent service.

8 de dezembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service!

Excellent service!

I wanted to say what an excellent service we have received with Nock Deighton from James’ initial visit, photographs and video via Facebook, through to organising viewings and onwards sale.

I would highly recommend the team for their help and support in selling your property and providing for your needs!

22 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service from Primrose

Excellent customer service from Primrose. She responded to all our queries very promptly and kept us informed throughout the process. Would definitely recommend this estate agent to people.

19 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service from Hannah Topping

Excellent service from Hannah Topping in selling our property. She kept us in the loop constantly and achieved Sale STC within 10 days of the property going on the market.
I highly recommend them and thanks Hannah.

15 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service despite lockdown!

We bought through Matthew in the Ironbridge office and have had a great customer experience with him. This is especially good since we offered just prior to the lockdown. Matthew maintained really good comms between us and the sellers to make things as smooth as possible despite delays due to valuations and legal issues - it's been a great help having Matthew helping out. Thanks!

17 de julho de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bad service

Put the for sale board where no one can see it and then I asked 5 times for it to be moved and got ignored. Difficult to get through to anyone. Suddenly received contact when I decided to stop using them. Very expensive and not worth it for the level of service you receive. Called me by the wrong name.

6 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ann Skelley

I have rented from Nock Deighton for 7 years and Ann Skelley has been my go-to person for some time, I can honestly that Ann is always very professional and efficient whenever I have had any problems and is always prepared to go the extra mile.

18 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding service from Dawn at the…

Outstanding service from Dawn at the Telford branch. She went above and beyond helping me in very difficult circumstances to find and move into a property. Communication was amazing... even messaging me at times when the office was shut to keep me updated on progress. Highly recommended.

28 de maio de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst estate agent experience ever

An absolutely dreadful experience with Nock Deighton, Ludlow. I and my wife were interested in a property and when we asked questions, we would have to wait a week before a reply. We actually placed and offer and received a rejection.... and that was it. No counter-offer.... nothing!
When we asked for a google map image of the plot size, we received no answer. When we asked for an OS map to visualise the plot size, we were told "OS map images would cost us money to request!" They are right.... about £3.00
I finally pleaded with their office manager to communicate so we could move negotiations forward.... nothing! I have all of this on email as well. Dreadful!!!!

20 de maio de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An excellent, friendly and efficient service

I have been using Nock Deighton in Ludlow now for many years in connection with letting and house purchase. I have always found them to be extremely efficient, competent, flexible, helpful and supportive. My most recent dealings with them, just concluded, have been no exception. I would be very happy to recommend this Ludlow branch.

20 de novembro de 2018
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

properties are decent

properties are decent. However their team fail to respond to things in a timely manner. dont get things done. Change your gas and electric supplier without telling you and say its in the contract. Just absolutely poor. If i am landlord avoid them if i am tenant avoid them ! Just a joke

8 de janeiro de 2018
Avaliação não solicitada

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