Edward Mellor Avaliações 151

O TrustScore é 3.5 de um total de 5

3,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Natalie from hazel grove was great, she rang me on a regular basis and kept me so well informed of the progressof sale I was buying. Rachael was really helpful too! Katie, tai, Jack at the edgely br... Ver mais

Avaliado com 1 de um total de 5 estrelas

I trusted this company to do a survey for me prior to my house purchase in Sept 2025. They have missed so many issues on my survey, mainly the roofing , which has cost me £1500 i could not really... Ver mais

Avaliado com 1 de um total de 5 estrelas

Edward mellor auction did not ring fence or simply authorise my buyer security deposit, they actually took £5000 from my account over a week ago and I am still waiting for my refund, this is shockin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amanda Wainer Provided excellent support, advice and guidance on mortgage services. They followed up on callback and updates really empowering me with options going forward and best product types.

Detalhes da empresa

  1. Imobiliária

Escrito pela empresa

The home of property in Stockport, Tameside and Manchester - including Estate and Letting Agents, Property Auctioneers, and Mortgage and Insurance specialists. We have been successfully been selling properties across Greater Manchester for over 30 years.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

151 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amanda Wainer Provided excellent…

Amanda Wainer Provided excellent support, advice and guidance on mortgage services. They followed up on callback and updates really empowering me with options going forward and best product types.

14 de maio de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Natalie from hazel grove was great

Natalie from hazel grove was great, she rang me on a regular basis and kept me so well informed of the progressof sale I was buying. Rachael was really helpful too!
Katie, tai, Jack at the edgely branch did the same and helped me whenever they could.
Big thanks for everyone's support in the property I was purchasing, I really appreciated you all! X

15 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Rip off company

I trusted this company to do a survey for me prior to my house purchase in Sept 2025. They have missed so many issues on my survey, mainly the roofing , which has cost me £1500 i could not really afford. It seems this company do not do a proper survey and are happy to rip off homeowners. Do mot use these clowns, all they want is your hard earned money

18 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst auction

Worst auction. Don't Trusted them or their stuff. They don't tell you the truth if you did not win the auction or the bidding. They will keep your money the £5000 the 5k . All the other auction the refund you in the same time .and of them they do not take any advance payments at all. But edward mellor will make your life Worst. And the stuff play that game as they look like trained to keep the money and send you rubbish information not help you .just do not buy from them or trust them at all.

23 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An Amazing and Efficient team

An Amazing and Efficient team. Andrea Bailey was so professional and kept us updated every step of the way . And gave us great advice. Also was sympathetic to our situation. Recommend 100 percent thank you

29 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Edward mellor actually took my money and have not refunded in a timely manner

Edward mellor auction did not ring fence or simply authorise my buyer security deposit, they actually took £5000 from my account over a week ago and I am still waiting for my refund, this is shocking behaviour and has prevented me from bidding on further auctions.
Terrible process.
Only 1 person wins an auction, yet they actually take thousands of pounds from all bidders…. What are you actually doing with our money Edward mellor?

22 de abril de 2026
Avaliação não solicitada
logotipo da Edward Mellor

Resposta da Edward Mellor

Thank you for your email, and I’m sorry to hear your frustration regarding this.

I’d like to reassure you that the buyer security (token) payment is fully refundable, and this is outlined within the buyer terms agreed to prior to bidding. This payment is taken as a form of security to enable participation in the auction process.

To clarify, we do not retain these funds unless a buyer is successful. For all unsuccessful bidders, the payment is automatically released once the auction has closed. While it can appear that the funds have been “taken,” what actually happens is that the payment is held temporarily and then released.

Once released on our side, the return of funds is dependent on the banking system and can take up to 30 days, although in most cases it is received within around 10 working days.

I appreciate this may have impacted your ability to bid again in the short term, and I apologise for the inconvenience caused. Based on the timing you’ve mentioned, the funds should now be back with your bank or showing imminently.

If you check with your bank around the 10 working days and any problems, call the team and we will look into it immediately.

Kind regards,
Louise Buttery
Head of Auction
Edward Mellor Auction

Avaliado com 1 de um total de 5 estrelas

100% Cash Buyer ignored

100% Cash Buyer ignored – Complete lack of professionalism

Extremely poor experience with the Denton branch, specifically Eleanor Price. As a chain-free, 100% cash buyer with funds exceeding £450k, I expected a basic level of professional service. Instead, the process was a shambles from start to finish.

First, I was left waiting at a property because the agent couldn't provide access, followed by a flippant joke from the negotiator about "breaking in through the windows" rather than a professional apology.

More importantly, after making a record-breaking cash offer of £235k, I was ghosted for 6 days despite multiple follow-up attempts. My formal written withdrawal was also completely ignored. It is clear this agency used my solid cash offer as a "safety net" or leverage to pressure other buyers while failing to provide me with even basic courtesy or communication.

If you are a seller, be warned: this team’s inability to communicate or manage a high-value cash transaction could cost you a secure sale. If you are a buyer, be prepared to be played and ignored. Totally unprofessional.

Update:
I've made a formal complaint to Edward Mellor Denton and received a pack of lies in response. I've now escalated the matter to The Property Ombudsman (TPO).

15 de abril de 2026
Avaliação não solicitada
logotipo da Edward Mellor

Resposta da Edward Mellor

Thank you for your feedback.

The matters you have raised have been reviewed in accordance with our internal complaints procedure, and a full response has already been provided to you directly.

We remain committed to maintaining professional standards across all aspects of our service.

Avaliado com 1 de um total de 5 estrelas

NEVER, NEVER to be hired for a Survey of any level

This company is a fraud NEVER hire them to do a property survey.

I booked them to do a level 2 survey, and there was clear damage to the bathroom which they didnt list up, however documented that the walls where there, despite not noting that the wall panels where coming off and the bathroom had damp issues. They even stated that they didnt carry out any test for it.

The remaining house survey was the same.

10 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Edward Mellor are SCAMMERS

Edward Mellor are SCAMMERS, they lie and do not accept accountability. All they are interested is taking your money.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Edward Mellor

Resposta da Edward Mellor

Hi HW,

We’re very sorry to read this and would like to understand more about your experience so we can look into it properly.

This review doesn’t give us enough detail to identify the situation or address your concerns. Please could you contact us directly at marketing@edwardmellor.co.uk with more information, such as the branch you dealt with and the issue you experienced, so we can investigate this properly?

We take feedback seriously and would welcome the opportunity to discuss this with you.

Kind Regards,

The Edward Mellor Team

Avaliado com 5 de um total de 5 estrelas

Exceptional service & a brilliant results!

We recently sold two commercial buildings through Edward Mellor Auctions and our experience with the team, especially Chloe and Austin was genuinely fantastic.

Chloe was absolutely brilliant from start to finish. Her communication was spot-on, she kept us updated throughout, and she pushed hard to get the best outcome for us. Nothing was ever too much trouble and she always made sure we knew exactly where things stood.

Austin was equally excellent, very professional, super friendly and extremely knowledgeable. He helped us position the properties strategically and made the whole process feel clear and manageable.

Even when we had a few hiccups along the way as you always do with property, they were both calm, proactive and completely on it. They worked right up to the wire and secured us a double sale, including a last-minute pre-auction deal! Amazing 👏

Couldn’t recommend Edward Mellor Auctions in Stockport highly enough. We’d happily work with them again!

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic for first time sellers!!!

Selling my home for the first time and having to use an estate agent had left me feeling quite anxious. I met a number of agencies but Einar Perdomo at Edward Mellor stood out.

He was thorough and detailed, walking me through the process from start to end and introduced the team at Edward Mellor who would be helping me.

No other agency came close to provided the level of care that Einar offered. I can highly recommend them.

12 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

I've sold two properties with them through auction, both successfully, and both achieved what is, to my mind, a fair price for what they were.
They were very proactive in finding buyers, arranging the viewings, liaising with the buyers, liaising with me, and in closing the deal off.
They also appointed a firm of solicitors to deal with the conveyancing who were also excellent and instrumental in getting the sales completed.
I thought it was just an auction but it appears to be more than that behind the scenes, they seemed to have spent a lot of effort marketing them to potential buyers.
The fact there a is a set timescale to the process worked well for me.
Many thanks to Leah and Millie and the rest of the team.

10 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience.

Great experience.
We were visited by Einar from the Droylsden office and we realy felt the care they have for the customers. Everything was ready in a few minutes , pictures included , appointments for the week after and we already accepted a good offer.
Thank you for everything.

23 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service and care

Einar Perdomo and the team were professional and efficient in supporting the sale of our property. Einar gave us very good advice and the team were willing to use our own photos to showcase the house beautifully. Viewings were conducted efficiently and at suitable times.

28 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good support throughout.

Einar was great with his work, he is punctual and takes care to create a good advert. The team in general were all very supportive throughout the journey, and I always felt listened to.

31 de outubro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Always happy to help

I had a huge amount of help from the whole team whilst getting several properties on tbe market. Einar Perdomo was particularly helpful and nothing was too much trouble for him. I hope for some offers soon

21 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First great impression

We were visited by Einar Perdomo from Edward Mellor. It gave us a lot of hope with the sale and he is a great person. Hope to finish with everything in the same manner. Thank you

23 de outubro de 2025
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais