Dave Robinson was extremely helpful and polite. He performed the upgrade efficiently and successfully. He kept us informed during the upgrade how he was getting on and then provided us with a handover... Ver mais
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Veja o que dizem as avaliações
Support Engineer - Pj Byrne, was very helpful and efficient with resolving my issue today. Managed to resolve quickly and efficiently by booking in a short call, talking me through the steps and... Ver mais
A empresa respondeu
Unable to contact a person, bounced between two numbers to speak to an adviser but continuous loop. Poor service. Docman Tags problem - Since submitting this review, I have been contacted, and the... Ver mais
A empresa respondeu
Very helpful staff across all Depts, in particular I have been liaising with Hayden and Ryan on various matters. extremely helpful and knowledgeable. Nothing has been too much trouble when I have c... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We power the world of work through our portfolios of sector-focused software that effortlessly gets the job done, giving you the freedom to focus on thriving for your customers, your people and your communities.
Informações de contato
OneAdvanced Group Limited, The Mailbox, 101 Wharfside Street, B1 1RF, Birmingham, Reino Unido
- 01215362688
- luke.sadler@oneadvanced.com
- www.oneadvanced.com
4,6
Excelente
665 avaliações
Pede aos clientes que avaliem
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Very Professional and friendly…
Very Professional and friendly experience. Kept in the loop throughout the SR and resolved the query satisfactorily.
18 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you OJ!
We're pleased to hear that you had a professional and friendly experience with our team. Keeping our customers informed throughout the service request process is important to us, so it's great to know you felt kept in the loop and that your query was resolved satisfactorily.
I had a great session with Srinivas.
I had a great session with Srinivas.
he was amazing and when it wouldn't let me access the system on my laptop , he did what I needed for me and explained it all in detail.
I would recommend !
18 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Madison!
We're delighted to hear that you had a great session with Srinivas. It's wonderful to know that when you were unable to access the system on your laptop, Srinivas was able to assist by completing what was needed and explaining everything clearly and in detail throughout the process.
Jared is very helpful and knowledgeable
Jared is very helpful and assists me with a known problem that pops up frequently, he is professional and knowledgable, and makes sure the fault is dealt with promptly and efficiently. Thank you for all your help Jared.
18 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Sharon!
We're so pleased to hear that Jared has been able to assist you with this recurring issue and that you have found their support professional, knowledgeable, and efficient. It's great to know they have helped ensure the fault is resolved promptly whenever it arises.
Quick response
Quick response, showed me how to resolve issue myself in case of reoccurrence in future.
15 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Lee!
We're pleased to hear that you received a quick response and that our team was able to show you how to resolve the issue yourself should it happen again in the future. Empowering our customers with the knowledge and tools to manage issues independently is something we always aim for.
Srinivas Saraf provided a very helpful…
Srinivas Saraf provided a very helpful guide to assist with our issue. Thank you.
10 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Angela!
We're delighted to hear that Srinivas was able to provide a helpful guide and assist you with your issue. Ensuring our customers receive clear and effective support is very important to us, so it's great to know their assistance made a positive difference.
Srinivas was very helpful and solved…
Srinivas was very helpful and solved the issue very quickly
12 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Joanne!
We're pleased to hear that Srinivas was able to help you and resolve the issue so quickly. Providing efficient and effective support is something we take great pride in, so it's wonderful to know you had a positive experience.
Excellent quick response to my request
12 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Caroline!
We're delighted to hear that you received such a quick response to your request. Providing prompt and efficient support is something we strive for, so it's great to know we met your expectations.
Thanks PJ
Thanks PJ! Helped me out twice this week. Prompt service, friendly and knowlegable.
12 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
We are so glad PJ could assist you twice this week Rachel! We appreciate your kind words about our prompt and knowledgeable service.
Srinivas
Srinivas solved the problem efficiently and promptly and was very pleasant.
12 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you for your review!
We're delighted to hear that Srinivas was able to resolve your issue efficiently and promptly while providing such a pleasant experience. We'll be sure to share your kind feedback.
The staff were very helpful
The staff were very helpful, Roopashree helped me with all of my issues and queries.
11 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Kristina!
We're delighted to hear that Roopashree was able to help with all of your issues and queries. We'll be sure to pass on your kind feedback.
Thank you for taking the time to share your experience!
Srinivas Saraf was very helpful and…
Srinivas Saraf was very helpful and explained all of the steps easily and clear.
11 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Karen!
We're delighted to hear that Srinivas was so helpful and explained everything clearly and easy to follow. We'll be sure to pass on your kind feedback.
Speedy and Excellent
The representative Amrutha was very efficient in resolving my issue
11 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Anthony!
We're delighted to hear that Amrutha was able to resolve your issue efficiently and provide a speedy experience. We'll be sure to pass on your kind feedback.
Ravi was so excellent
Ravi was so excellent! He fixed the Ticket Issue perfectly and efficiently.
10 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Heidi!
We're delighted to hear that Ravi was able to resolve your ticket issue so efficiently and provide such excellent support. We'll be sure to pass on your kind feedback.
Great support
Excellent support throughout our project, the OneAdvanced team made everything super simple and were always on hand to help with any challenges we experienced.
Special shoutout to Gharjyot S who was an amazing PM!
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Adam!
We're delighted to hear that the team helped make your project run smoothly and were on hand to support you through any challenges along the way. We'll be sure to pass on your special shoutout to Gharjyot and share your kind feedback.
I experienced an issue with raising free form orders on the One Advanced purchasing system
I experienced an issue with raising free form orders from the Purchasing (Marketplace) system to order essential STEM products. Jessica Mistry from One Advanced was very patient and worked through and resolved the technical issue with myself and a colleague providing professional and diligent support. Jessica is a credit to herself and her organisation, One Advanced. Thank you, Jessica.
10 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Thomas!
We're delighted to hear that Jessica was able to work through the issue with your free form orders and provide patient, professional support throughout. It's great to know the problem was resolved and that both you and your colleague felt well supported. We'll be sure to pass on your kind words.
I had an excellent experience with…PJ Byrne
I had an excellent experience with OneAdvanced, thanks to PJ. As soon as I raised my case, he picked it up straight away and followed up with a call almost immediately, even leaving me a voicemail to ensure contact.
When I asked if we could connect via Teams, PJ sent an invite straight away and made time to talk things through in detail. On the call, he was outstanding. He clearly explained everything step by step, guided me through how to resolve my query, and showed me how to set up the feature I needed.
What really stood out was his patience, clarity, and willingness to help. He’s a great listener and made sure I fully understood everything without ever making me feel rushed. On top of that, he was genuinely friendly and easy to talk to, which made the whole experience even better.
Amazing service from start to finish. Very professional, efficient, and personable.
PJ is a real credit to the team!
9 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Amie!
We're delighted to hear that PJ provided such a positive experience, from the prompt follow-up on your case to the detailed support during your Teams call. It's great to know that the clear guidance, patience, and willingness to help made such a difference and helped you get everything set up successfully.
We'll be sure to pass on your kind feedback to PJ.
Speedy Accurate Response
Had an urgent issue and this was responded to within half an hour. Resolution given. problem resolved. One can ask no more.
8 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Andy!
We're delighted to hear that your issue was responded to so quickly and resolved within such a short timeframe. It's great to know we could provide the support you needed when it was most urgent.
Expert Support👏
The support we received was crucial to improving our business.
Always on point and efficient.
Special thanks to Jenny from the Irish team!
8 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you Karl!
We're delighted to hear that the support you received has helped improve your business and that the team has consistently provided efficient and effective assistance. We'll be sure to pass on your special thanks to Jenny and the Irish team.
Responsive, Knowledgeable Service
Srinivas was very helpful in resolving multiple issues. He was knowledgeable and detailed in his response. He walked through the resolution and ensured I followed along. I appreciated his prompt service and friendly, responsive manner. Thank you!
5 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you so much for the review! I'm happy to hear Srinvias was so helpful and knowledgeable and helped you with your issues.
Very helpful advisor (Vishwas…
Very helpful advisor (Vishwas Premkumar), sorted the issue very quickly and professionally - thanks
4 de junho de 2026
Avaliação não solicitada
Resposta da OneAdvanced
Thank you for your review Helen! I'm glad Vishwas managed to sort the issues quickly and professionally.
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