OneHourSiteFix (SharkGate) Avaliações 444

I can't recommend this company enough! Every time we have a problem with our site these guys fix it literally within the hours or before the day ends. Communications with them have always been delightful and I feel comfortable enough to joke around with them even when I'm freaking out! They are professional, educated, lovely to work with and have always helped no matter what. Thank you to OneHourSiteFix, it honestly saves me so much stress and they are WORTH EVERY PENNY!

I'm sure most people find these guys when their site is hacked, just like I did. They are responsive, quick, and do a GREAT JOB. I can't even begin to tell you how impressed I am with their support.

Our website was hacked. Attempts to solve the problem ourselves miserably failed. Friends, even the most internet-savvy ones, couldn't help either. A web search led to OneHourSiteFix. That looked like an outrageous claim. Yet, it had excellent reviews. So we gave it a try and found that the responses we received were immediate, friendly, helpful, constructive, and effective. In less than an hour after we had signed up, we were safe again. I highly recommend this service. It's worth your money. Besides, working with this team is simply a pleasure. They make you feel at home with them. Thank you, guys!

So far I have been very impressed with this company. They solved the redirection malware problem very quickly for both my WordPress websites. Communication from them was exemplary, I was kept up-to-date at all stages - it's unusual these days. The actions I had to do were easy to do thanks to clear instructions - vital for someone like me! Thank you.

Great service along with excellent security. Support has far exceeded my expectations. Thanks

So, had a major issue with my website being attacked and going off line. I found onehoursitefix after researching many avenues to get my website back up.
They fixed issue within two hours and they even went to the next level and protected my site behind another layer of security so this does not happen again. Prompt fix and lots of follow up!

Excellent customer service and they always willing to help in any situation. Very professional and fast response. They are the one of a few companies who really care about customers. Highly recommend. Look no further. Definitely more than 5 stars.

Service provided by onehoursitefix is really really perfect and awesome. They kept me updated with progress and really fixed my site within an hour from the time they started working on it.

I would recommend everyone to use this service very professional and great value for money.

I am very thankful for their expertise and remove malware from our website.

This guys are an excellent team.
A customer service of 10!
they removed a malware attack immediately!
There was communication at all times!
They are simply the best at what they do!
thank you so much for your help!

This is an edited review because the proof I provided to Trustpilot in which Paypal says that the payment taken from my account was marked as a subscription without my approval is not enough.

A year ago when my site was hacked I hired OneHourSiteFix to fix it. They have fraudulently kept my payment details and charged my account almost £200 for an upcoming year of "service", which I never asked for. Apparently there was an account on their site, from where I was supposed to cancel before the "subscription end date". I never signed up for a subscription.

After I sent them an email to ask why they have charged my account when my site was fixed a year ago - for which I paid, they said I subscribed to their services and that they will not refund me. They charged my account for a year in advance, for services I did not want nor use. I have had a few emails back and forth with them and in all they said that they will pass my enquiry to their accounts but I didn't get any reply from them. Their last reply to me, before I wrote this review, was "you will not get a refund".

They refused to give the money they took from my account back, subscribing me for an upcoming year of "services" I refused to have. Even if I have a payment receipt for ONE service only, and a welcome email confirming I only paid for a one time website fix, Paypal said they created a payment plan using my details. I never authorised them to take a second payment from my account.

Since I wrote this review they have refunded my account but also tried to take my review down and wrote a reply with so many things that are not true. If they would have informed me before taking the payment that they will, as every single other service provider I work with does, and explain what that was for, it probably wouldn't have got to this. But they simply just took the money from my account.

My experience with "OneHour SiteFix has been amazing. I am coming from a terrible experience with another company, a real SCAM, I was not happy, of course, it's my business, they blacklisted it saying that my website was hacked, charging me $700 to fix, it was a nightmare. Fortunately, I found online OneHourSiteFix and they really fixed my website, they are extremely competent, honest, tell the truth.

I am amazed for the services that I never had, definitely, I am gonna recommend them to all of my friends, co-workers that need help against these scams type.

I have no words for such gratitude that I feel that they are helping me whenever I need,

Thank You So Much OneHourSiteFix, Love you Guys!

I run a credit repair business/website and it was consistently being attacked and infected with malware. This had been going on for months and I spent allot of time and money trying to resolve this issue.
I was running malware and virus protection at the server and cPanel level, Word Fence on the website and still had major attacks.
OneHourSiteFix - SharkGate had this resolved and my website cleaned in less than an hour and follow-up regularly.
I can not say enough about their work and follow-up and would highly recommend to anyone with sensitive data.

Its awesome to know there is protection after all thank you you so much if I could I would give you guys a 7 🤩

My WordPress site was hacked and I was not very familiar with the software. After some research and seeing all the positive reviews, I chose OneHourSiteFix. It was a very good decision. I sent screenshots and explanations of what happened to them. They quickly mobilized and took action and restored the site. I was so thankful to see it work again.

The hackers continued to attack the site and OneHourSiteFix continued to help me figure out what to do. They added extra security and monitoring and have been very helpful every time I needed them. They gave me recommendations on what I could do to secure the site too. I completely recommend them.

Absolutely grateful & thankful for ironclad customer support this organization offers. Very knowledgeable & efficient. Thank you to the team - you've made an excellent impression!

Absolutely outstanding service! Fast, courteous, with lots of communication as to what will happen next. I'm a blogger - not a techie. My 250+ page site was suspended due to hacking. It was a hot mess and I was devastated. I thought, due to my lack of expertise, that I would have to rebuild from scratch, but OneHourSiteFix had my site cleaned and up and running (and protected from further attacks!!) in no time at all! Such a relief! I am so very grateful and I recommend the team and service at OneHourSiteFix wholeheartedly! Great job!!!

Morgana Braven
flamingjanes.com

Glad I found this website,website redirecting and tried a couple of free plugins that didn't work. Eventually bit the bullet and signed up to onehoursitefix. Brilliant. Website was fixed very quickly and constant email updates was helpful. Website chat was great and responsive - a real human NOT A BOT. Highly recommended if you have problems with your wordpress site and just want the problems gone.

Having used Sucuri for a number of years and paid over 3725DKK I was astounded that when my website was actually hacked - it took 2 days just to get a response from customer services. They didn't even realise it had been like that for 5 days. Gentle moses !

Out of stress I looked elsewhere and thank fully I tried onehoursitefix after within a very small amount of time the team had confirmed the problem, scanned and fixed my website, Make no mistake these people are the good and fast.

Thanks onehoursitefix

OneHourSite fix broke my website and had it completely down for 2 days. They were unable to fix it after a week. So I have cancelled the contract. They are very nice, but totally useless

I don't usually write software/app reviews but I wanted to pass along that we have been very pleased so far with Onehoursitefix.com. They got right to work and fixed our issue and they have been very easy to communicate with. We are now off all the blacklists and they have also helped us with DMARC issues that caused emails to bounce. Very happy with them.