Online for Equine will be my new choice of equine shopping. Easy ordering, great prices and items came promptly. Had a query that was answered immediately, so highly recommend.
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Veja o que dizem as avaliações
This is an unsolicited review because I want to praise the service I received from Online for Equine. I got a good price for the fly mask I ordered, but I didn’t receive an email to say it had been d... Ver mais
An order went slightly wrong, as the postage had not been added to the total, being several hundred miles away, pickup @ Warehouse was not going to happen, thought this was sorted by initial call and... Ver mais
Item took over 3 weeks to arrive. Open day I ordered up until 2 weeks later the order was not processed. Upon realising my address was on IOW I had to pay an additional £10 delivery (aswell as the in... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Online for Equine is an equestrian shop selling high-quality horse riding equipment including horse riding clothing, saddlery, tack, boots & more. For support, please call us using 01785-472221. Winners of the BETA Equestrian Retailer of the Year in 2017 and finalists for BETA Equestrian Online Retailer of the Year 2019 & 2020!
Informações de contato
The Barn @ Yew Tree Farm, Shirleywich, ST18 0PN, Stafford, Reino Unido
- 01785-472221
- help@onlineforequine.co.uk
- www.onlineforequine.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 87% das avaliações negativas
Normalmente responde dentro de 24 horas
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Good value for the three products I…
Good value for the three products I purchased and really quick delivery.
Outstanding customer service
Outstanding customer service!
My boots were slightly faulty and as soon as I reported the issue it was dealt with quickly and in a really convenient way.
Another great transaction
Another great transaction - received 4 days after ordering.
The boots were exactly what I'd ordered and prices are very competitive.
Great value for fantastic products
Easy to order. Came quickly. Good quality boots and saddle pad and looking forward to using both.
Arrived as promised and well packaged
Arrived as promised and well packaged. Looked about for this product and this was the best price around. Will definately use again.
Ordering was easy and delivery was good…
Ordering was easy and delivery was good however the item itself is , I believe , incorrectly sized. I usually buy adult small, short back in protectors. This one, ‘aerowear shadow’ is supposed to be adult medium(10 to 12) no measurements given and is very small, despite checking the size guide.

Resposta da Online for Equine
Speedy delivery
All sizes available and very speedy dispatch.
My order arrived faster than expected
My order arrived faster than expected, very happy with the Le Mieux ear bonnet ready for Spring…..when it arrives!
Speedy delivery and good product
Arrived next day, just in time for use in our lambing pens
Superb service
I ordered my new boots, which arrived on time. Unfortunately there was an issue with one of the boots. I made contact with a lady called Francesca. Francesca could not of been more helpful, her customer service was superb. She was professional and happy to help. Within three days, my boots were replaced and are absolutely perfect. Thank you Francesca.
Speedy delivery good quality good…
Speedy delivery good quality good service thanks
Dewlivery to germany...
Dewlivery to germany...
TOP service - thank you

Resposta da Online for Equine
Great to deal with...very helpful…
Great to deal with...very helpful ..easy to order ...great communication and fair returns policy
Really efficient company with very helpful staff
Really efficient company with very helpful staff. I had a query about a body protector that I was interested in purchasing and Victoria could not have been more helpful and efficient in her response. I have purchased from Online for Equine before and their service is always excellent. I highly recommend.

Resposta da Online for Equine
Still haven't received my parcel
Still haven't received my parcel! Presumably due to Royal Mail strikes/delays? After being contacted today by Equine Online, I can now say that I did receive my parcel at the weekend. Royal Mail has been informed by the company that I did not receive my delivery on the appointed day. My thanks to them.

Resposta da Online for Equine
First Class service
Francesca and the team at Online For Equine bent over backwards to resolve a Royal Mail issue we had with an order. I don't mean they ticked a few boxes, they went to extreme lengths to get a positive resolution for me. I wouldn't hesitate to use them again.

Resposta da Online for Equine
I have been nothing but disappointed…
I have been nothing but disappointed with this company from start to finish . I firstly placed an order at the end of last year and waited almost 2 weeks before cancelling the order . After looking on here and reading reviews that seem to be all good I thought I would give them another chance which finally I received my order to open it up and a pair of the boots i had ordered were covered in damp , I also ordered another 2 different boots which i sent back aswell . I have now received my refund and they have only refunded me for the damp covered boots . I will add that in receiving my order I did email to let this company know that a pair of the boots were damp and they did reply that they would let the manufacturers know about this. I also added in the email that I would be sending the whole of the order back.

Resposta da Online for Equine
Fantastic customer service
Fran was so helpful and knowledgeable guiding me over the phone to help me choose a perfect pair of boots! She ran to the warehouse and measured calf widths on a pair for me- which was incredible customer service! The boots arrived next day and I love them! I will definitely shop with you again!

Resposta da Online for Equine
I have been waiting for an order that…
I have been waiting for an order that was allegedly dispatched on 19 December, however there was no valid tracking number on the dispatch email. I have sent two emails (06/01 and 11/01) asking for a tracking number and have received no response whatsoever. Dreadful customer service.

Resposta da Online for Equine
Quick delivery
Speedy despatch in spite of it being the New Year and delighted with the product.
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