Osprey Action Sports Avaliações 

I returned an item a month ago and still
Don’t have the refund
I’ve sent several emails and calls and still waiting on my refund

Ignored, items not delivered, incorrect items delivered, picture of "Wet suit" being posted through letter box is obviously a repair patc, surf board sitting in delivery depot , no money, no stuff, go on holiday with no gear or spend fmgear money on holiday, horrible behaviour

I ordered two Medium Tall wetsuits. They arrived quickly and well packaged.
The fit is perfect for my 18 yr old (just over 6ft, wears Small) and a little growing space left for my 15 yr old (5'8 wears Small). Great quality and nice detail.

Set my order back for a refund over a month ago never got a refund

Amazing colours.
Amazing quality, value.
Thank you.

It has been 3 months and I have still not received my refund. I have sent 15 emails and all I get are automated responses from Moleboheng and Thulisile. I have sent proof of return and I HAVE STILL NOT RECEIVED MY REFUND. The automatic responses say it is a busy time and I have been contacted. These are complete lies! Do not order from this company. Absolutely disgusting customer service.

Looks like a very well made product

Tested the Osprey water shoes out in the Tarns around Grasmere for the first time!
Perfect for the job, comfortable, secure grip, the water drains effectively on exiting the water, dry off timely 👍
Well worth the price.

My issue is still not resolved but Osprey possibly have the worst customer service team i have ever tried to contact. I am still awaiting an item I purchased on the 18th June and everytime I have emailed about this I get no sense back whatsoever and it is taken them almost a week to get back to me at a time.
I am still without my order and as a result out of pocket.
I will never order from them again!

Having ordered Osprey products for myself before, it was the first place I looked for swim boots for my son and his partner. They are very impressed with the quality and fit, especially the zip fastening which makes getting them on and off very easy.

Great product and service 👌 👏

I ordered an Item from Osprey well in advance of my holiday, paid for next day delivery, after waiting 4 days, each day receiving a text saying driver could not deliver, I took a day off work to be there for the delivery only to receive a text to say they tried to deliver and no one home??
On calling Osprey I found them dismissive and didn’t seem to care.
Not impressed and will never purchase anything from them.
I had to spend the day before leaving on holiday looking in shops for the item I ordered from Osprey.

Great Service

No acknowledgement of a return posted weeks ago, no refund and no response to email when I have asked for an update. 12 days for a response to an email was stated on the autoresponse which is way outside industry standards for a reply to an email. Thanks

Didn't reply to me email about my mistake ordering the wrong size sea shoes.
My poncho towel stitches were undone on arrival so it has a big hole in the side.
I was then unable to cancel or refund after delivery as every button leads you to another place in the site that redirects you etc.
Very scammy don't order from them.

Slow refund, unhelpful customer service. Avoid.

My swim tow float was designed badly so unless you are EXTREMELY large around your middle the tow float will simply slip off your body. When I dug deeper into the reviews, lots of other customers have had the same problem. Why are you still selling it Osprey? You are wasting everybody's time including your own. When I emailed to ask them for a refund they said if they refund the money minus £5 I can keep it. So I have to waste even more time repeating to them that it is unusable. Finally they refund me the full amount.

I returned my items more than one months ago but still no sign of refund!!!

It the 2nd dry robe I've purchased and I love them for my dog walks!!

Top product - great colour competitively priced