Initially I found the security set up with the QI code and needing another device a bit confusing, but after trying a few times it worked. Once set up I found the app refreshingly easy to use and ev... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Nice easy access savings account paying the best rate, payments in are instant, withdrawals arrive just after 3pm if requested before 1pm same day, Nice app to use on the phone. also confirms when pay... Ver mais
It seems you can't print an online statement using customised dates which I think is essential when there's frequent payments in and out. However the interest rate it good so I'm putting up with this... Ver mais
It is always reassuring to be able to write a positive review of a bank after having had so many CS issues with others over the years. I recently opened an easy access savings account with Oxbury Bank... Ver mais
Detalhes da empresa
Sobre Oxbury Bank Plc
Escrito pela empresa
Oxbury Bank was founded to provide the food and farming industries with the funding and support that they need. We are extremely positive about the future of agriculture and the opportunities available for the sector.
Every pound saved with Oxbury goes to help farmers and the wider market produce food, preserve the countryside and deliver a positive impact to the rural economy. We’re a bank that wants to see farming businesses thrive, together we can make that happen.
For most banks, farming is only a small part of their business. At Oxbury, it is what we do.
Informações de contato
Reino Unido
- www.oxbury.com
4,5
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to navigate
Easy to navigate and login, very easy to open a new account. Liked that they offer 3 months fixed rate bond
30 de abril de 2026
I have several accounts with you, but
I have several accounts with you - they were easy to open and offer good saving rates. Thank you. So wanted to open an account for my pension - this was much harder and slower. Think you need to streamline as could not recommend that service to others sorry.
3 de maio de 2026
Resposta da Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. We’ve sent you an email, but if you have any questions, please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
Very good services.
2 de maio de 2026
Very good customer service
Very good customer service and competitive interest rates
22 de abril de 2026
Downloading the app does not work on my…
Downloading the app does not work on my Apple devices.
29 04 2026 Problem solved.
20 de abril de 2026
Resposta da Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. We’ve sent you an email, but if you have any questions, please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
So Easy
Best experience ever of an online savings portal. Also love the fact they support the farming community, competitive savings rates. App is very easy to use. I made a mistake on my account transfers the other day and they sorted it out quickly no fuss. Brilliant hope it stays that way.
20 de abril de 2026
Very Efficient Bank
App works well and quickly interest rates good. Acknowledgement of payments very swift. Support for farmers, hooray!
18 de abril de 2026
We were trying to instruct Oxbury to…
We were trying to instruct Oxbury to transfer our funds on maturity. We each have new mobiles and QR codes with photos are beyond us. A lady from Obury kindly 'phoned to resolve the matter quickly and efficently so five stars!
21 de abril de 2026
Avaliação não solicitada
I contacted Oxbury regarding a message…
I contacted Oxbury regarding a message I'd received sorted the same day
Thank you
16 de abril de 2026
What is not to like!
Great products. Easy to use website. Helpful support. What is not to like!
15 de abril de 2026
Great service
13 de abril de 2026
Very helpful and patient on the phone
31 de março de 2026
Excellent Customer Service
It is great to be able to be able to contact the customer service team and speak to someone about my account. The members of the team are so helpful.
31 de março de 2026
Have not signed in for a months and…
Have not signed in for a months and mobile device needs to be re-registered. The email sent ends up with a QR code that has to be viewed by the said mobile device so no way to verify id. Absolute numbskull of a system. No telephone contact. A truly agricultural system. Had to use my wife's phone to verify id which from my passport confused me with some guy in Sydney Australia. AT this point I have no idea how to get back into my account
1 de abril de 2026
Avaliação não solicitada
Resposta da Oxbury Bank Plc
Hello,
We are very sorry that your experience with Oxbury was not satisfactory. At Oxbury we pride ourselves on putting our customers first, and we want the chance to turn this negative experience into a positive one. We are investigating your concerns, but if you have any questions, please contact us at complaints@oxbury.com and we will try to assist you in any way we can.
Many Thanks,
The Complaints Team
Customer service poor
All fine when I don't need anything more than information as to savings account balance, interest and statements. Do it all online (logging in is a challenge but ok). But yikes if there's a question or a problem you have to use the chat function, which I detest. 99% of them are bots (the giveaway is when there are no typing, syntax, spelling or punctuation errors) and there is too long between questions and response. In this way Oxbury wins the war of attrition against those pesky customers who have questions about their own money.
1 de abril de 2026
Avaliação não solicitada
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