Jacob, once again, helped us book another fantastic cruise. He was patient and answered my many emails promptly, keeping me up to date with cabin availability and price options until we narrowed down... Ver mais
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Veja o que dizem as avaliações
Contacted Panache & put through to Ben who was 5*, easy to deal & chat with. Sorted a new great price cruise we already booked direct with MSC, but this was a better deal than the one 6 months ago. Lo... Ver mais
Karen,my cruise connoisseur, couldn’t have been more helpful. This was my 1st experience of Panache, after 15 years of cruising, and I was very impressed with the quality of service, the expertise and... Ver mais
First time cruisers, not sure of the process so contacted Panache to arrange the trip. Jacob promptly replied to our initial inquiry and after a brief discussion about our preferences, he came back wi... Ver mais
Detalhes da empresa
Escrito pela empresa
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Informações de contato
Strawberry Fields, PR7 1PS, Chorley, Reino Unido
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kelly Kindig
Kelly was very friendly and very helpful. She was willing to go above and beyond to help us with our trip information.
Panache Cruises - the best experience we've had when booking a cruise
This is the first cruise we have booked with Panache Cruises and we can't recommend Georgia Redmond, our Cruise Connoisseur highly enough. She was extremely knowledgeable about the cruises and cruising. Georgia made the booking process for our Riviera River Cruise extremely simple and painless. She responded to all our queries in a timely fashion and i know we are in good hands with Georgia overseeing our holiday. We would highly recommend Georgia and Panache Cruises based on our experience.
A real 5 star experience
We've just had a great experience booking a 2028 combined cruise & multiple city / hotel package with Panache Cruises. While we were pretty certain of the cruise provider, we only had a rough idea of what we wanted from the rest of the trip. From initial contact to making the booking, Rob Ledsham was an absolute star, making suggestions on cities to visit, hotels to consider and cruise cabin to choose, patiently re-working the overall itinerary as we changed our preferences, before presenting us with the "total package" of flights, transfers, hotels, the cruise and even some rail travel. A truly bespoke package that was just what we were looking for. I can't recommend Rob and Panache Cruises highly enough and I'm sure we'll be back to use their services again.
First time booking with Panache Cruises
Really impressed with the service I received from Lisa at Panache cruises and the quick response to my email enquiry
Excellent service
Excellent service, professional and efficient. Would recommend anyone looking to book a cruise to use Panache cruises with very helpful and knowledgeable staff.
This is our first cruise!
This is our first cruise and we wanted it to be just right. Our Cruise Connoisseur Joe Hawkins was knowledgeable, gave great suggestions and our booking went through smoothly. We look forward to sailing the Caribbean on the Seabourn with our friends in February!
Katy so helpful with all my queries
Katy was very helpful and for any questions that she couldn't answer straight away, she found the answer very quickly. Very efficient all round
Good communication
Ben was both knowledgeable and personable. No push to sell and happy to answer questions with a good amount of information regarding different cruise lines.
A BREATH OF FRESH AIR ON THE TOP DECK They may be a new company with only…
They may be a new company with only five years trading, but they also gave us five star treatment and service to add. Nicola was always in our loop, for the 2 to 3 weeks it took us to decide our world cruise operator. Not pushy, very courteous and understanding on what we required for our dream journey. Where some companies bluff only 2/3 cabins now available, she was honest and helpful.
Personal friendly efficient follow-up by the same person
Personal follow-up by the same person was good. Friendly and efficient attention to detail, with no errors along the way.
10/10/2026 Rita was so helpful and…
10/10/2026 Rita was so helpful and pleasant. Everything was dealt with in a very efficient manner. Could not have been better. Thank you
Chris McBride
Efficient friendly service from Nicola…
Efficient friendly service from Nicola and cheaper than booking direct. Thank you
A very speedy response from Nicola…
A very speedy response from Nicola Tempest-Mitchell before our enthusiasm was allowed to wane with a competitive quotation
Azamara booking. Clearly understood what I was looking…
Clearly understood what I was looking for. Very quick response
Great service cheaper than booking direct.
They understood what we required and delt with it extremely efficiently. Also they offered the same cruise substantial cheaper than the cruse company.
Fantastic friendly service
Kathryn at Panache was fantastic in assisting us booking our Antarctica cruise. She had been herself and passed on her knowledge. She also gave a fantastic price. First time of using panache and won’t hesitate to use again. We cruise and holiday extensively so it’s been good to use a new person/company.
Their founders programme is a big draw too. We spend a lot on cruises so the opportunity to collect points/money off future cruises is brilliant.
Definitely recommend Kathryn and Panache.
Very professional
Very professional, friendly and efficient service from Jacob who obviously knows this business.
Robert Ledsham was very professional
Robert Ledsham was very professional. He gave me excellent advice and was very helpful with the booking process. I would be more than happy to use Panache cruises again in the future
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