Panache Cruises Avaliações 

Nicola at Panache has helped us book a number of cruises and is always willing to go the extra mile to make both the selection and booking process seamless and easy when the choice and options can be daunting. She also immediately sets up all the reminders for any extras in the booking which is particularly useful as we often book many months in advance. Even though you get such an personalised service the price remains very competitive. Add this to first rate communication and a very friendly but also knowledgeable demeanour and Nicola and Panache deserve a 5 star review in our opinion.

From start to finish over a 2-week period the booking experience/service has been excellent for a trip/cruise to Panama & Costa Rica. A big 'thank you' to Wendy, who put together an initial itinerary based on what we had requested, and then accommodated our multiple queries and requests to change to flights, hotels and ship cabin, each time providing revised quotes. She was able to let us compare the options so that we could make decisions that were right for us. I had done my homework and drawn up a skeleton plan for this trip myself including prices but comparing what Wendy had provided in terms of itinerary & price, with what I had tentatively planned, it was a no-brainer to book with her and Panache Cruises.

Absolute top-class service from everyone at Panache Cruises.

Booking process easy, excellent price and fantastic attention to detail.

Thanks to Nicola, Emily and All at PC.

My previous cruise company seemed to lose interest as soon as any booking was made and my money taken - this was particularly evident when I tried to organise flight class and seating. This is not the case with Panache. The service I have received from Kathryn Waite and the team has been the best I have ever experienced from a cruise company.

Right from the start Kathryn ensured that any loyalty rewards were applied to the booking and soon the cost of the holiday started going down!

The "highlight" of our customer service experience was when Easyjet cancelled our outward flight as we were on our way to the airport. A holiday that had been planned for months could have been ruined. However one telephone call to Panache meant we were able to book onto another flight without too much delay. Panache sorted extra luggage allowances and boarding passes and even secured the refund from Easyjet. Thank you to Lisa and Sophia.

As a result of this exceptional service I have now booked another cruise. Thank you Panache.

Saide was amazing we changed our booking numerous times but nothing was to much trouble will certainly use Panache Cruises for all future travel
Can’t rate Panache highly enough

I have been travelling for many years and for the past six years have consulted Helen Fenson at Panache Cruises, who is highly experienced and knowledgeable in all aspects of cruising. Helen ensures all our needs are met in every respect.

Paula & John Bagshaw

Very easy to deal with. Just booked a 2nd cruise which worked out a better price than direct. Received attentively and all questions sorted by Kathryn.

The service was brilliant from start to finish - the information they provided & their speed of response was first rate & they answered all our queries very promptly. Its hard to receive such personal service these days . So thank you!

Another cruise booking, another win for Panache Cruises. My usual contact, Georgia, was away on holiday, but the enquiry was immediately picked up by Katy Brennan, who handled everything with the usual kindness and efficiency. Many thanks again

Felicia looked after our booking and done a great job going above and beyond with her expertise and friendly attitude
Cheers Paul Hotham

This is the second time I’ve booked through Panache. They offer brilliant service and competitive pricing. Elitsa was excellent, really helpful at offering additional information and ideas and following up when she said she was going to. A very positive experience.

Nicola was so helpful, never once made me feel like was being annoying, which I was, as was the mobile phonereception in hy home.
After 5 maybe 6 days she finally found me an excetional deal, enough to make me book the trip I have only dreamt trip about doing.

Joanne from Penache Cruises was particularly friendly and helpful and made the booking of our Cunard cruise such a pleasurable experience.

Rob was very helpful

Super efficient, excellent communication

The Agent Olga has been very helpful
A emails answers in a very efficient way
And professional

Delighted with the service from Nicola at Panache, always quick to respond to any questions and seems genuinely interested in you as a customer. Totally recommend.

Rita made the decision making process easy due to her knowledge and great customer focus. she asked questions, listened and then provided really relevant for us.

Had a lovely lady called Nicola helped with booking our first river cruise, Nicola worked hard to get us the best deal available. Would recommend her for future cruises.