Amazing property, so big and spacious. Very modern, clean. Beds very comfortable. Amazing location. Had a lovely stay with the family for my daughters graduation. Definitely will be back. Owners very... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Amazing property, so big and spacious. Very modern, clean. Beds very comfortable. Amazing location. Had a lovely stay with the family for my daughters graduation. Definitely will be back. Owners very... Ver mais
A empresa respondeu
We had a fabulous experience at this property. From the moment we arrived, the staff were incredibly helpful and went above and beyond to make our stay enjoyable. Everything was taken care of with gen... Ver mais
A empresa respondeu
Rented a property in Plymouth which although generally clean had a drawer full of part used medicines, cupboard with part used food, dirty cookware and mould in the bathroom. The property was advertis... Ver mais
A empresa respondeu
We had a wonderful family stay at this lovely apartment! It was clean, spacious, and beautifully set up with everything we needed for a comfortable visit. The kids felt right at home, and we apprecia... Ver mais
A empresa respondeu
Let us help you increase your rental yield using short term property letting. Full Listing Management Cleaning, Key Management, and Guest Communication.
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Just a short walk from the train station and the Railway Museum. Smooth check-in, friendly communication, and a comfortable stay. Highly recommend!

Resposta da Pass The Property
Perfectly located in the centre of Bath, you are just steps away from all the main attractions. It’s very convenient for anyone wanting to explore the city with ease.

Resposta da Pass The Property
Recently had the pleasure of staying at this property. As a recent visitor of London, will definitely be rebooking this gem!
Thank you so much, see you soon!

Resposta da Pass The Property
Great location for travelling around London! Super spacious and so many amenities included. We’ve loved staying here and will definitely be back

Resposta da Pass The Property
We had a great stay in bath. Apartment was clean and comfortable with free parking. TV and Wifi, clean modern kitchen, 2 bathrooms, 10/15 mins walk to the centre. Communication was excellent with lovely staff.

Resposta da Pass The Property
Do not stay at this property or use this property management company!! The apartment is filthy. Looked like it hadn’t been cleaned in weeks. There was hair and toothpaste all over the bathroom floor. The balcony door looks like it’s been broken into and doesn’t fully lock. The stairwell is dark and the safety lights barely work, making it a dangerous for flights up. In addition, the hallways are cramped, and the walls are crumbling in the hallway. This apartment is tiny. There’s no smoke detector and the Wi-Fi didn’t work.

Resposta da Pass The Property
Absolutely fantastic accommodation, great location with shops nearby, all amenities provided, its a truly great stay.

Resposta da Pass The Property
Absolutely loved our stay! The flat is incredibly spacious with a beautiful open layout and a modern touch — exactly as pictured, if not better. The host was super active, helpful, and very responsive throughout our stay, which made everything smooth and easy. Couldn’t fault a thing — highly recommend!

Resposta da Pass The Property
Lovely trip. Plenty of bedrooms, comfy beds. Good location if you have a car or bike. Parking in drive.

Resposta da Pass The Property
I had an excellent experience with Pass The Property! From the beginning, communication was clear, helpful, and professional. The apartment was exactly as described: clean, well-organized, comfortable, and in a great location.
The team was very accommodating and even allowed an early check-in, which made a big difference upon arrival. I felt truly welcomed throughout the stay.
I’d definitely recommend them and would book again in the future. Thank you so much for everything!

Resposta da Pass The Property
We booked this property for a group of over 15 guests, and it was frankly embarrassing to host family and friends in such poor and misrepresented accommodation. The issues we encountered were severe and numerous:
- On arrival, there were several large bags of rubbish and waste in the front garden, which was very off-putting.
- The property was dirty, with filthy carpets.
- There was no vacuum cleaner in the property, and only one additional black bin bag. We had to buy our own for the stay.
- Mattresses in several rooms were worn flat, resulting in back pain for guests.
- Peeling paint in the bedrooms; dining chairs unstable and broken.
- No hand wash in any bathroom. We had to buy our own for the stay.
- The upstairs washing machine was completely non-functional.
- The front door was misaligned, requiring significant force and making loud noises when opening or closing.
- The bedding cupboard was filled with junk, including a broken chair, and spare bedding was dirty and disorganised.
- On one of the days, builders were working in the back garden, meaning the patio was off-limits. Due to their presence, we couldn’t even open the blinds or patio doors, which severely impacted privacy and comfort.
- The listing said that Wifi was available, but it did not work at all.
To make matters worse, I had agreed with the host to discuss these issues in person at checkout, and waited an additional 15 minutes beyond our check-out time to do so. The host did not show up, and no communication was received. This failure to follow through further reflects the host’s lack of care and poor management of the property.

Resposta da Pass The Property
Great stay and great accommodations
Highly recommend!

Resposta da Pass The Property
We have stayed in few of there properties around Wakefield over the last few months and they have been good.
They have been clean,
all the things you need in the property
And perfectly located and will continue to stay in there properties when available

Resposta da Pass The Property
We stayed at Underhill cottages in Mells, Frome. It looked lovely on the photos - lots of cushions and nice wallpaper and the location was good. In reality, there were several issues. A very badly equipped kitchen, a leaky tap, no outside furniture, a broken bathroom door, a broken clothes dryer. Worse, there were sharp screws on the bed where both my daughter and I cut ourselves and the hot water ran out on three days. It said it slept 14 and we were a party of 10. I asked for a partial refund and it was refused. Also, BEWARE of 5 star reviews. When I requested an early check-in they said it would cost £25 unless I wrote them two five star reviews in advance BEFORE my stay. I refused and said this was dishonest. The house itself was nice but these were more than snagging issues. A shame it isn’t better managed. The internet was also absolutely terrible but this may be a local issue. We couldn’t even watch TV.

Resposta da Pass The Property
They were an added layer after booking on Booking.com; lucky if you get a friendly person, most are arrogant. When simply asking to drop off my bags early and to use the bathroom for medical reasons for my mother, the question was ignored. Then I recived a response, sure at £25 per hour for an early check-in, which is crazy, then after requesting this multiple times to get an answer over the weeks. There was a response if you leave us a 5-star review, and we can do that, which I did and since removed it as explained above.

Resposta da Pass The Property
Great property for our large family holiday, location good and facilities excellent including the pool.

Resposta da Pass The Property
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