Patricia White's Avaliações 

98
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Patricia Whites are absolutely marvellous. They have been a fantastic help to us following my husband stroke and dealt seamlessly with the crisis weekend during which I had to be admitted to hospital... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It’s been a couple of months of twice/week personal care help for our dad. Dad (97) is very happy with Simone E. who was assigned to us for him. Simone is marvellous. She’s sincerely warm, caring,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We needed to arrange personal care for an elderly family member at very short notice (I contacted PW on Friday for the following Monday). PW were very responsive and helpful. The carer assigned is b... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Maggie was a huge help during our 2 1/2 weeks in Italy. She pitched in with helping us as a family and also seemed to enjoy the house, beach et cetera and was most appreciative of having vegetarian... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de assistência médica domiciliar

Escrito pela empresa

As a leading home care agency we’re able to offer private live-in care services throughout the UK, and visiting care in selected areas across Central London, enabling our clients to remain in the comfort of their own home. The standards set by Patricia White some 32 years ago still remain today. The highest quality home care and support for those who need it.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

98 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(98)

16 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I would highly recommend this company

I would highly recommend this company, I enquired for my mother and had many calls with Avril and Gemma over the proceeding months, I felt reassured and listened to and when we ready to register it was simple and we were given choice of carers - Maggie came and made such a difference to our lives and mum has thrived in her care

8 de julho de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Dear Mike,

Thank you very much for taking the time to write a review. We are so pleased that we have been able to support you and your mother find a carer that has made a real difference to your and your mum's lives.

Best wishes

The Patricia White's Team

Avaliado com 5 de um total de 5 estrelas

The staff at Patricia White's respond…

The staff at Patricia White's respond quickly to calls and emails. They seem to take on board my comments when suggesting new carers.

29 de junho de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Thank you for taking the time to write a review and for the positive comments. We are pleased to hear you are happy with the service we provide.

Best wishes

The Patricia White's Team

Avaliado com 5 de um total de 5 estrelas

Patricia White's wonderful carers

Patricia White's provides carers for our mother. They are absolutely wonderful and have transformed her life and ours.

27 de junho de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Dear Susannah,
Thank you for taking the time to write a review. It fantastic to hear how our service has transformed your mothers and the rest of the families life.

Best wishes

The Patricia White's Team

Avaliado com 5 de um total de 5 estrelas

A breath of fresh air

Gemma has been a fantastic support in getting my family member's care sorted. She takes care to match the right carer to her needs and personality where possible and is always on hand with her expertise.

23 de junho de 2023
Avaliação não solicitada
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Resposta da Patricia White's

Dear Rachel,
Thank you for taking the time to write a review. We are so pleased that you have been happy with the support and carer matching Gemma has provided. Gemma is a valued member of our team and we will pass on your comments.

Best Wishes

The Patricia White's Team

Avaliado com 5 de um total de 5 estrelas

PW is trustworthy and reliable

PW is trustworthy, care staff is very dedicated and reliable. PW provides the best care one can get.

2 de junho de 2023
Avaliação não solicitada
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Resposta da Patricia White's

Dear Mags,
Many thanks for taking the time to write a review. We are so pleased to hear that you highly rate our our.
Best wishes
The Patricia White's Team

Avaliado com 5 de um total de 5 estrelas

I joined Patricia White Agency 2004

I joined Patricia White Agency 2004 and have enjoyed my journey with them over the past 19 years, I have met the most wonderful staff at our offices, who are professionally experienced in placing carers with clients. I have introduced clients and carers to our agency over the years and will continue to do so. All feedback has been positive. Keep up the good work and thanks to everyone for all you do.

21 de abril de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Thank you so much for taking the time to write a review. Thank you for your comments and so pleased to have had you on the team for the last 19 years and many more in the future.

Best wishes

Patricia White's Team

Avaliado com 5 de um total de 5 estrelas

Patricia White is an Excellent Care Recruitment Agency

What made my experience great started with the kindness and support of their recruitment department staff, to my acceptance as one of their carers. I must mention that their standard of vetting was high. I needed to comply with all their requirement in terms of training and the provision of documentation. Where I was inadequate, they pointed out, where to get the necessary training. I can conveniently say they are one of the best. They know what they are looking for in a carer, and are one of the best care recruitment agencies. They pay a very good rate. I would recommend them any day to anyone who has the experience and is ready to work. Their clients are high-earned and first-class.

18 de junho de 2022
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Thank you for taking the time to write a review. Glad your recruitment experience was so positive. We do maintain high standards of vetting and training for the safety and wellbeing of both carers and clients. We have fedback your comments to our recruitment team.

Best wishes

The Patricia White's Team

Avaliado com 5 de um total de 5 estrelas

PW's it's another level of care

PW's is another level of care. No wonder they are the best agencies around. My personal experience as a "live in carer" has only been great. From their recruitment procedures, trainings, the best and most competitive rates, to the clients, placements, locations, family and agency involvement when needed, etc... Truly serious and professional agency.

14 de abril de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Thank you so much for taking the time to write a review and glad you are happy working with us.

Best wishes

The Patricia White's Team

Avaliado com 4 de um total de 5 estrelas

Great experience

I'm caring for 2 ladies, they are great! Amazing lives and interesting stories.
Patricia White's hourly rate is very good and they always try to find a clients in your area.
The communication could be better. In a case of emergency you have to leave a message or send an email an you get a call back.
Overall a great Agency

10 de abril de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Dear Spomenka,

Thank you for taking the time to write a review. As you can appreciate, our care relationship executives are very busy on the telephones assisting both our clients and carers.

Sometimes, especially out of hours, it is necessary to leave a voice mail and you will be called back immediately as you experienced.

As a new carer to Patricia Whites, we hope you continue to enjoy receiving assignments with great clients.

Best wishes,

The Patricia Whites Team

Avaliado com 5 de um total de 5 estrelas

Excellent support in difficult times

In what was a very difficult and stressful time for us as a family, having the support of Patricia White's made a huge difference. The team was knowledgeable and empathetic, and our carer, Glynnis, has been wonderful. It has been a hugely positive experience.

5 de abril de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Dear Saska,
Many thanks for taking the time to write a review. We are so pleased that we were able to support you and your family. We will pass on your comments to the team.
Best wishes
The Patricia Whites Team

Avaliado com 5 de um total de 5 estrelas

Truly Caring Company

Having engaged with Patricia White’s since 2020, the support and professionalism the team have offered during that time has been exemplary. Delivering great care throughout the pandemic, the friendly and efficient support team are always on hand to make sure needs are met. Couldn’t recommend highly enough, thank you!

5 de abril de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Thank you for taking the time to write a review. We are so pleased you have been happy with the care and service you have received. We will pass your comments onto the team.

Best wishes

The Patricia Whites Team

Avaliado com 5 de um total de 5 estrelas

Extremely reliable.

Avril and Gemma c/o Patricia Whites. What can I say, except excellent. Communication is second to none. Whenever I need help E.g I had shingles. Patricia Whites sorted out a replacement. At the end of the phone throughout. The company helped me through covid when travel was hard. I have nothing but praise in every department. I always know that the phone will be answered and my query dealt with. They have NEVER let me down. Excellent customer service. I worked with another Agency before. There is no going back. Highly recommended Patricia Whites and the lovely ladies in the office.

5 de abril de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Dear Susan,
Thank you so much for taking the time to write a review. We are so pleased to hear your comments and glad you have felt supported, we value our carers greatly as much as our clients.

Best wishes

The Patricia Whites Team

Avaliado com 5 de um total de 5 estrelas

Carer with Patricia Whites

I have been a carer with Patricia Whites for over six years now. I have always been placed with great clients, some long term, some short term. Avril and Gemma in the office, not only take the client's needs into consideration when finding a suitable carer, but also take our needs into account as well. If I have any concerns the ladies are always a phone call away, I am always grateful for the support I receive.
The agency also arranges "carer get togethers" and it is nice to meet up with other carers, chat and relax for a few hours.
All in all great service from Patricia Whites, I would not want to be with any other agency! Thank you ladies!

5 de abril de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Dear Glynis,
Thank you for taking the time to write a review. We are so pleased you have felt supported, we appreciate all our carers and clients.

We are having another carer get together soon - invitations will be sent out in the next week or so and look forward to seeing you there.

Best wishes

The Patricia Whites Team

Avaliado com 5 de um total de 5 estrelas

Patricia Whites is one of the best…

Patricia Whites is one of the best Agencies, if not the best, I worked for as a self-employed Care Worker. I have been working with them for two years and the experience has been amazing. If you are not picky, in your choice of placements, you will definitely have more than enough work to keep you busy.

I have also observed that my colleagues from Patricia Whites, whom I have met and worked with, are experienced and highly skilled Care Workers.

The Support Team, Gemma, Avril, Chloe and Jessica are fantastic. Other colleagues and I, can attest to their continued help and understanding in supporting us in carrying out our jobs.

Families and friends of loved ones I have cared for never stop singing the praise of Patricia Whites. They in fact recommend Patricia Whites to others in their circle.

5 de abril de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Dear Mimi,

Thank you for taking the time to write a review. We are very pleased to hear you feel supported and are happy to work with us. We greatly appreciate our carers and clients.

Thank you again.

Best wishes

The Patricia Whites Team

Avaliado com 1 de um total de 5 estrelas

Admin Role Maternity Cover

I worked with PW's for 6 months. I wasn't welcomed at all very unprofessional office manner and was not delt with. Staff member told lies also once issues were raised with HR. Bullied out of a job - very nasty. I wouldn't recommend them.

28 de março de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Hello Chloe
We are saddened to read your review. We do not accept bullying in the workplace. You are welcome to contact our HR team to share your concerns.

Kind regards
The Patricia White’s team

Avaliado com 5 de um total de 5 estrelas

We found dedication, kindness and compassion

Through Patricia White's we were able to engage Ethel, who looked after our mother from May 2022 until she passed away in March 2023. We are so fortunate to have had Ethel with us for all this time. She provided lively, good humoured and immensely caring companionship to mum when she was in good health, ensuring that her days were filled with warmth, friendship and wonderful food! Ethel never stinted when mum’s health deteriorated, delivering the kindest, most compassionate care we could have wished for during mum’s illness and passing. She received the highest praise from all the medical and nursing teams involved in mum’s final care and always made time to nurture the rest of the family during a very difficult period. We shall miss her and highly recommend her to others.

28 de março de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Dear Patricia,
Thank you for taking the time to write a review, it is much appreciated. We were so sorry to hear of your Mum's passing.
Sending our best wishes
The Patricia White's Team

Avaliado com 5 de um total de 5 estrelas

Great agency, very helpful, sensitive & professional service

We needed to find my mother a live-in carer to help her when she was discharged from a hospital stay. Patricia White's was recommended to us via a friend-of-a-friend. Avril from the agency was extremely helpful, she went through everything we needed to know and what our needs were, and sent through a shortlist of available carers, all at very short notice. The agency remained in touch with me and the carer to make sure everything was going ok, and found us an additional carer when we needed to extend the cover. I wouldn't hesitate to recommend Patricia White's to anyone looking for a live-in carer for themselves or a loved one. I was reassured by the information and sensitive, professional service provided. We will definitely go through PW again if we need live-in care again in the future.

18 de março de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Dear Carole,
Thank you very much for taking the time to write a review. We are very pleased that you were pleased with our service.
Best wishes
The Patricia White's Team

Avaliado com 5 de um total de 5 estrelas

Very pleased.

I have used Patricia White's before and they were helpful then, so when our private local carer broke her arm and was at the last minute unable to come (to give me some respite from looking after my disabled husband, when I wasn't well myself) I turned to them again. The results were wonderful. Beata was with us within a day or two, and has been a godsend. She works discreetly, does more than I would ask, is cheerful, courteous and competent. She has also been able to engage my husband in conversation, with intelligence and compassion, which has been good for him and takes some load off me. I recommend her highly.

20 de março de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Dear Rosemary,
Thank you for taking the time to write a review. We are so please that we were able to help and that you have been happy with the our service.
Best wishes
The Patricia White's Team

Avaliado com 5 de um total de 5 estrelas

Highly recommend for live in carers

The live in carers that Patricia White has supplied for my mother have always been excellent. They are friendly, professional and look after my mother really well. Particular kudos to Kerry who came for a few weeks and has been with us for nearly 3 years! She sometimes takes a holiday and all the temporary carers supplied by Patricia White have been great as well. Yes it’s not cheap but nursing homes aren’t cheap either and it enables my mother to have a great quality of life and gives the rest of us peace of mind.

1 de março de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Dear Lydia,
Thank you for kindly taking the time to write a review. We are so pleased that you are happy with our service.
Best Wishes
The Patricia White's Team

Avaliado com 5 de um total de 5 estrelas

Brilliant carer, efficient & caring admin team

Incredibly quick response two weeks ago when I was suddenly left without a live-in carer for my mother by another agency.
The carer from PW has been absolutely fantastic - she fitted in with my mother (plus dog and cat) so subtly and skilfully, without upsetting her in in any way. My mother herself had only just come back to her flat the day before and then had a new person living with her, but when I visited after a week, she was clearly very relaxed and happy. Her carer has gently pushed and encouraged her back towards independence and enabled her to see that she is progressing and will continue to do so. She says she is going to miss her carer a lot.
It's been a pleasure to deal with Patricia White's.

1 de março de 2023
Avaliação não solicitada
logotipo da Patricia White's

Resposta da Patricia White's

Dear Mrs Williams
Thank you for taking the time to write a review, we were happy to help and so glad to hear your Mum is progressing well.
Best Wishes
The Patricia White's Team

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