Paul Davies Kitchens and Appliances Avaliações 

1.652
•
O TrustScore é 5 de um total de 5

4,8

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We’re absolutely delighted with our new kitchen from Paul Davies Kitchen & Appliances. The quality of the units and appliances is excellent, and everything feels well made and built to last. Tony,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

When finding a place to do my kitchen, i was looking for somewhere that would help advise me and help me to chose the right kitchen and Paul davies did just that. There approach from start to end was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Very helpfull nothing too much trouble, goods delivered on time called me back when promised ( which is pretty rare) overall a good experience

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We popped in on Monday knowing we wanted a Bosch washing machine. The sales lady showed us the various models, took us through a tour of the controls, yes it was plugged in :) , then sold us the b... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Eletrodomésticos
  2. Loja de utensílios de cozinha

Escrito pela empresa

Discover the Ultimate in Kitchen Design & Appliances at Paul Davies Kitchens At Paul Davies Kitchens & Appliances, we are proud to offer cutting-edge kitchens and top-tier appliances to make your home truly exceptional. With over 40 years of experience, our family-run business has grown from humble beginnings into one of the largest appliance and kitchen showrooms in the North West. Our Design Centres are fully operational and staffed with expert, trained professionals who can explain every feature of our products, or you can explore the options yourself. We are the exclusive Rangemaster Design Centre in the area, Stoves, Belling and Smeg centre, offering a range of premium cookers that can’t be matched anywhere else. We also proudly offer other leading brands like Neff, Bosch, and Siemens, making us the go-to destination for all your kitchen appliance needs. Whether you’re after a modern oven, a sleek fridge, or innovative dishwashers, we’ve got you covered. Why Choose Paul Davies? Over 40 years of expertise in providing top-quality kitchen appliances. A family-run business where friendly, professional advice is always available. Having partnerships with leading brands such as Rangemaster, Hotpoint, Indesit, Blomberg, Beko, Creda, Aeg and Hoover, ensuring only the best products. Fantastic prices and unmatched value that makes us the ideal choice for your next kitchen upgrade. One of the largest showrooms in the region, showcasing the latest designs and cutting-edge appliances. We pride ourselves on delivering exceptional service and ensuring our customers leave with exactly what they need. At Paul Davies Kitchens & Appliances, you can expect high-quality products, expert advice, and a seamless shopping experience. Thank you for trusting us for over 40 years. Come visit us and discover why we are the ultimate destination for your next kitchen or appliance purchase. Paul Davies - Where Excellence Meets Innovation. At Paul Davies Kitchens & Appliances, we’re proud to announce exciting new updates to our showroom and services! Since mid-2024, we've undergone a major showroom renovation, bringing brand-new kitchen and bedroom displays to life. Our new Range Centre offers a stunning selection of high-quality cookers and kitchen appliances, making us the ultimate destination for your next kitchen upgrade. Thanks to these fantastic new displays and a refreshed focus on design, kitchen sales have soared—we’re excited to continue growing and delivering top-notch products and exceptional service to our customers. Our commitment to staying at the forefront of the industry is also reflected in our dedicated marketing team, who work tirelessly to ensure we’re engaging with you through social media, regular website updates, and always staying on top of the latest promotions. As part of our ongoing efforts to reach even more customers, we are also running a TV advert on Sky, bringing our exceptional products and services directly into your homes. We believe in the power of feedback, which is why we actively encourage our customers to share their experiences. We’ve made it easier than ever to leave a review on Google and Trustpilot by emailing our valued clients after their purchase, and we’re thrilled to hear the positive feedback pouring in. With over 40 years of experience in delivering quality kitchen appliances and expert advice, we continue to evolve to better serve you. Whether you're looking for the latest kitchen trends or searching for the perfect appliance, you’ll find everything you need under one roof at Paul Davies Kitchens & Appliances.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(1.652)

81 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Leisure gas cooker

Found an all gas cooker which is what we wanted.helpful staff.ordered online and was quickly delivered to shropshire.thanks for your help.

26 de fevereiro de 2026
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Mr Davies,

Thank you for your lovely review. We’re pleased you found the all-gas cooker you wanted and that everything from ordering to delivery went smoothly. We appreciate your support!

The customer service team

Avaliado com 5 de um total de 5 estrelas

Lee and Craig were helpful polite yet…

Lee and Craig were helpful polite yet again would recommend them and sales lady who helped

20 de fevereiro de 2026
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi,

Thank you for your kind review.

We’re so pleased to hear that Lee and Craig were helpful and polite once again. It’s also lovely to know our sales team made a great impression too. We really appreciate your recommendation and your continued support!

The customer service team

Avaliado com 5 de um total de 5 estrelas

Great helpful lads

Great helpful lads

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi,

Thank you for your review.

We’re so pleased to hear the team were great and helpful. Your feedback means a lot and we’ll be sure to pass it on to the lads!

The customer service team

Avaliado com 5 de um total de 5 estrelas

Neff oven and microwave


Brilliant experience with Paul Davies kitchens from start to finish. Lucy couldn’t do enough for us. She was knowledgeable of oven and microwave we needed and what was suitable. She emailed me with different options. Delivery was fast ordered Tuesday fitted on Thursday. Lee and Greg were friendly and respectful. Fitting wasn’t straightforward but they were determined thank you.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Donna,

Thank you for your lovely review.

We are so pleased you had a great experience from start to finish. Lucy will be delighted to hear her advice and support helped you choose the right oven and microwave and that everything was arranged so quickly.

It’s also great to know Lee and Greg took such good care with the installation, even with the challenges. We really appreciate your feedback and hope you enjoy your new appliances!

The customer service team

Avaliado com 5 de um total de 5 estrelas

Found the Gas Cooker we needed ,at a…

Found the Gas Cooker we needed ,at a great price. was Delivered very Quickly, Very Happy with the service provided, Highly recommend, Thank you so much.

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Niel,

Thank you for taking the time to leave a review. We’re delighted to hear you found the gas cooker you needed at a great price and that you were happy with the quick delivery and service provided. Your recommendation means a lot to us.

If we can help you with anything else in the future, please don’t hesitate to get in touch.

The customer service team

Avaliado com 5 de um total de 5 estrelas

Great selection, honest advice and customer service

Popped in to look at kitchen white goods and left with a new condenser dryer and dishwasher chosen and paid for for delivery in two days.

Sue answered all our questions about timings and sizes and didn't try to get us to buy more expensive machines.

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Jo,

Thank you for your lovely review. We are so pleased Sue could help you choose the right dryer and dishwasher with honest advice and no pressure. We hope you enjoy your new appliances and we look forward to seeing you again!

The customer service team.

Avaliado com 5 de um total de 5 estrelas

I bought a washing machine about month…

I bought a washing machine about month ago. The process was amazingly straight forward as the customer service was second to none.
I would definitely highly recommend Paul Davies Kitchens and Appliances.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Barbara,

Thank you so much for your kind feedback. We are delighted to hear that your washing machine purchase was so straightforward and that our customer service made such a positive impression.

Your recommendation really means a lot to all of us at Paul Davies Kitchens and Appliances. If you ever need any further help or advice in the future, we’ll be more than happy to assist.

The customer service team

Avaliado com 5 de um total de 5 estrelas

Worked hard to satisfy customer after a…

Worked hard to satisfy customer after a faulty unit delivered. Not Davies fault, it leaned sideways. Unit worked and was satisfactory over Xmas awaiting replacement but the fridge was 2 cm out of square in 186 cm high! Replacement arrived early in Jan and is now satisfactoriltpyinsralled , and it’s square.

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Stuart,

Thank you very much for your 5 star review. We really appreciate your patience while we resolved the issue with the original unit. Although it arrived with a manufacturing fault, we are pleased it was usable over the Christmas period and that the replacement could be fitted promptly in early January.

We are delighted everything is now installed correctly and thank you for your kind words and understanding throughout.

The customer service team

Avaliado com 2 de um total de 5 estrelas

Misinformation on the website and poor business practice

I ordered a gas cooker advertised for £383 on their website. At the time I spoke to their agent and pointed out that there was an error in the description (for a cooker hood, not a cooker). He confirmed that despite the website error this was the correct price for the cooker so I purchased it. 2 days later I received an email stating "Unfortunately, we have identified a pricing error on our website. The correct price for the item is £494.51."
I called again and an agent offered to reduce the new price by £30. I said this was not acceptable as I could obtain the same cooker at a lower price. The agent declined to offer a better price so I cancelled the order by email and requested a refund.

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hello Mr King,

Thank you for taking the time to leave a review. We are genuinely sorry for the frustration caused by this experience.

Unfortunately, an incorrect product description and price were displayed on our website due to a system error. While our team member did their best to assist at the time, the incorrect pricing was later identified and corrected before the order was dispatched. As soon as this was discovered, we contacted you to explain the situation and offered a goodwill discount as an apology for the inconvenience.

We fully understand that this was disappointing and respect your decision to cancel the order. Your refund was processed promptly in line with our cancellation policy.

We take feedback like this very seriously and have since reviewed our procedures to reduce the risk of similar errors occurring in future. We appreciate you bringing this to our attention and apologise again for the inconvenience caused.

Kind regards,
The customer service team

Avaliado com 5 de um total de 5 estrelas

Lee and Craig delivered my washer dryer…

Lee and Craig delivered my washer dryer promptly at 7am. They carried it up to my first floor flat and installed it. Thankyou for the prompt service.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Deborah,

Thank you for your kind review. We’re pleased to hear that Lee and Craig delivered your washer dryer promptly, without any issues. We’ll be sure to pass on your feedback to them.

Thank you for choosing us and we’re glad you were happy with the service!

The customer service team

Avaliado com 5 de um total de 5 estrelas

Brilliant service at Paul Davies

Brilliant service at Paul Davies

13 de janeiro de 2026
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Alan,

Thank you for taking the time to leave a review. We are pleased to hear that we provided a brilliant service. Please don't hesitate to reach out if you have any more questions!

The customer service team

Avaliado com 5 de um total de 5 estrelas

Sue was very helpful and knowledgeable…

Sue was very helpful and knowledgeable with my purchase of washing machine. Looked information up for me. Would definitely recommend shopping here.

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Maxine,

Thank you for taking the time to leave a review. We are pleased to hear that you are happy with Sues service. We are always happy to help!

The customer service team

Avaliado com 5 de um total de 5 estrelas

Delivery of fridge freezers

The delivery guys Craig and Lee did a great job taking care not to damage anything whilst working in a confined space. Really happy with the new fridge freezer 👌👍🏼

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Peter,

Thank you for taking the time to leave a review. We are pleased to hear that Lee and Craig did a great job, we will pass your kind words onto them. Enjoy your new fridge freezer!

The customer service team

Avaliado com 5 de um total de 5 estrelas

Today I purchased a dryer from Paul…

Today I purchased a dryer from Paul Davies, and I’d like to give a big thank you to Sue for providing the best customer service. She was incredibly helpful and knowledgeable, and explained everything clearly for me.

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Alex,

Thank you for taking the time to leave a review. We are pleased to hear that Sue provided you with the best customer service! We will pass on your kind words to her and if you need any furhter assistance we are always happy to help.

The customer service team

Avaliado com 5 de um total de 5 estrelas

Lee and Craig are pleasant lads and did…

Lee and Craig are pleasant lads and did a good tidy job, they got everything working for us,

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Andy,

Thank you for taking the time to leave a review. We are pleased to hear that you are happy with Lee and Criag and we will pass your kinds words onto them!

The customer service team

Avaliado com 5 de um total de 5 estrelas

Once again fabulous service from Paul…

Once again fabulous service from Paul Davies. Lee and Craig were brilliant, professional and friendly and got the job done quickly and efficiently. Wouldn’t go anywhere else.

2 de dezembro de 2025
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi,

Thank you for your lovely review. We’re so pleased you’re happy with the service, and I’ll pass your kind words on to Lee and Craig. We really appreciate your continued support!

The customer service team

Avaliado com 5 de um total de 5 estrelas

Very friendly

Very friendly, helpful and best service from Craig and Lee. 10 out of 10 . Definitely recommended 👌

28 de novembro de 2025
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Junaid,

Thank you so much for your wonderful feedback!

We’re delighted to hear that Craig and Lee provided you with such friendly and helpful service — they’ll be thrilled with your 10 out of 10 rating. We really appreciate your recommendation and your kind words.

The customer service team

Avaliado com 5 de um total de 5 estrelas

Great service

Went into the store on Monday to order a washing machine and tumble dryer. Was very happy to be told they could be delivered the following day. Lee and Craig delivered the products as promised. Both of them were very efficient, helpful and friendly. Great service all round.

25 de novembro de 2025
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Gillian,

Thank you so much for your lovely review. We’re really pleased we could get your new washing machine and tumble dryer delivered so quickly and that everything went smoothly. Lee and Craig will be delighted to hear your feedback – we will be sure to pass your kind words on to them.

Thank you again for choosing us and for taking the time to share your experience.

The customer service team

Avaliado com 5 de um total de 5 estrelas

The right product

It was areal pleasure to deal with Lucy who helped us choose the right fridge freezer to suit our needs. Well done for an efficient experience

17 de novembro de 2025
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Alan,

Thank you so much for leaving a review. We are pleased to hear that Lucy was able to help you find the right fridge freezer for your needs. If you need anything else in the future, we're always here to help!

The customer service team

Avaliado com 5 de um total de 5 estrelas

What a fabulous company

What a fabulous company, from Sue's help in store to Lee and Craig installing my new fridge freezer.
They all made a difficult situation so much easier.
Thank you all.

Lee and Craig you were subereb

18 de novembro de 2025
Avaliação não solicitada
logotipo da Paul Davies Kitchens and Appliances

Resposta da Paul Davies Kitchens and Appliances

Hi Jan,

Thank you for taking the time to leave a review. We’re so pleased to hear that you’re happy with your new fridge freezer and the service you received from our team.

It’s wonderful to know that Sue was able to help you in store and that Lee and Craig made the installation process smooth. We’ll be sure to pass on your kind words!

The customer service team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais