Paul James Knitwear Avaliações 

3.974
•
O TrustScore é 4.5 de um total de 5

4,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really love the cotton gilet and neckerchief I purchased. Great quality both in the design and the material. Both were packed and delivered with care along with comprehensive information and fabric c... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have shopped quite a few times at Paul James and the service is excellent. The clothing is great quality, the packaging really good and fast delivery. What's not to love??

Avaliado com 4 de um total de 5 estrelas

quality top delivery top only little remark, the t-shirt/polos could be like 3to5cm longer, just a bit otherwise - congratulations to a top product!!!

Avaliado com 5 de um total de 5 estrelas

My latest, But I Think not my last was of an excellent polo neck jumper made of cotton, for warmth and coolness as required. My package arrived as usual on time and In a cotton bag for which you must... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Roupas
  2. Atacadista de Roupas
  3. Fábrica de Malhas
  4. Fabricante de Roupas e Tecidos
  5. Loja de moda feminina
  6. Loja de moda masculina

Sobre Paul James Knitwear

Escrito pela empresa

Based in Leicestershire, England, Paul James is a heritage British knitwear brand founded in 1976. We specialise in natural fibre knitwear, ethically made in our family-owned factories in Leicester and India.


We use only 100% natural fibres, working with the world's finest yarn suppliers to create high-quality knitwear that is made to last. Evolved over thousands of years, our yarns are nature's performance fabrics.


Our fibres are skin-friendly, breathable, offer outstanding wicking and thermoregulating properties, are sustainable, beautiful in colour and handle, and, most importantly, provide incredible comfort for our customers.


By working directly with suppliers and manufacturing in our own factories, we can offer fairly priced, premium quality knitwear.


Explore our range of beautifully crafted knitwear, available in a variety of yarns, including Peruvian merino wool, Italian extra fine merino wool, British lambswool, Scottish cashmere and Indian cotton, in styles for men, women and your home.

Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(3.974)

115 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Fabric material not of the quality or…

Fabric material not of the quality or texture l either wanted or expected

24 de outubro de 2025
logotipo da Paul James Knitwear

Resposta da Paul James Knitwear

Hi Leszek, thank you for your feedback. We are sorry to hear the quality did not meet your expectations. A member of our customer service team will be in touch with you shortly!

Avaliado com 5 de um total de 5 estrelas

Superbly crafted knitwear

Superbly crafted knitwear at sensible prices. There’s a fantastic range of styles and the range of wools and cotton means there’s something for all seasons too.

24 de outubro de 2025
logotipo da Paul James Knitwear

Resposta da Paul James Knitwear

Hi Michael, thank you for your kind feedback. We are happy to hear you appreciate the craftsmanship, and versatility of our range across the seasons. Thank you for your support!

Avaliado com 3 de um total de 5 estrelas

Sizing not accurate and clumsy administration

Their website isn't easy to navigate, the filters doesn't allow to search for jumpers, only colour and there is no search facility. The customer services is almost non existent, it's done by AI and you need to schedule a call. I ordered a lilac jumper, and whereas the quality was fine, the fit, small, was far too big, it was more like a medium/large. The return slip is pdf and downloadable, you need to complete it by hand and the boxes aren't big enough. You can opt to pay for return a flat fee of £4 if under £100 but the portal to do this doesn't work. Good quality, but due to lack of customer services, lack of search on website and old fashioned administration, I won't order again.

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Paul James Knitwear

Resposta da Paul James Knitwear

Hi Michele, thank you for your feedback. We are sorry to hear about your experience and appreciate you taking the time to share these points. A member of our customer service team will be in touch with you shortly to discuss this further and see how we can assist.

Avaliado com 5 de um total de 5 estrelas

The quality is always outstanding

The quality is always outstanding
Ordering is easy and the fit is always to size

20 de outubro de 2025
logotipo da Paul James Knitwear

Resposta da Paul James Knitwear

Hi Andrew, thank you for your kind feedback. We are happy to hear you find our quality consistently outstanding, and the fit has been spot on. We appreciate your support!

Avaliado com 5 de um total de 5 estrelas

PERFECT Pink cotton sweater

I purchased a pink, cotton sweater from Paul James. It is PERFECT. The size, fit and colour is wonderful and such great quality. I have purchased from them previously and was equally chuffed. Also no plastic packaging included. Definitely recommended. I will be buying from then in future. The top is stitched and finished extremely well.

13 de novembro de 2025
Avaliação não solicitada
logotipo da Paul James Knitwear

Resposta da Paul James Knitwear

Hi Kate, thank you so much for your lovely review. We’re delighted to hear you’re pleased with the fit, colour and quality of your pink cotton jumper. It’s great to know you’ve had consistently positive experiences with us. We’re also glad our plastic-free packaging stood out to you.

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, great price, great service

29 de setembro de 2025
logotipo da Paul James Knitwear

Resposta da Paul James Knitwear

Hi Robert, thank you for your kind words. We are delighted you are pleased with the product and our service.

Avaliado com 5 de um total de 5 estrelas

Nice turtleneck

Nice turtleneck. Arrived on time. Good fabric

29 de setembro de 2025
logotipo da Paul James Knitwear

Resposta da Paul James Knitwear

Hi, thank you for your review. We are glad to hear you are pleased with the turtleneck and the delivery.

Avaliado com 5 de um total de 5 estrelas

Always terrific pieces

I think this company is terrific. The items are of the highest quality and arrive very quickly from the UK to Canada without fuss. Will continue to add to my wardrobe of winter clothes knowing they will last for a long time and will look good.

27 de setembro de 2025
logotipo da Paul James Knitwear

Resposta da Paul James Knitwear

Hi Peter, thank you for your kind words. We are pleased to hear you value the quality of our knitwear and the smooth delivery to Canada.

Avaliado com 5 de um total de 5 estrelas

Cotton T and Long sleeved Polo.

First and foremost, great quality and secondly great value. Everything I have purchased has the same stamps, wool and cotton. And the customer service is pretty good too!

27 de setembro de 2025
logotipo da Paul James Knitwear

Resposta da Paul James Knitwear

Hi Barry, thank you for your positive feedback. We are glad to hear you appreciate the quality and value of our knitwear, and it is great to know our service has met your expectations !

Avaliado com 5 de um total de 5 estrelas

Ever efficient Paul James.

Goods always arrive pretty quickly; I like the economical but safe packaging too…re-usable or recyclable. Thanks as always.

21 de setembro de 2025
logotipo da Paul James Knitwear

Resposta da Paul James Knitwear

Hi Sally, thank you for your kind feedback. We are pleased to hear your orders arrive promptly and that you value our recyclable packaging.

Avaliado com 5 de um total de 5 estrelas

Beautiful knitwear !

Beautiful knitwear at moderate prices

1 de setembro de 2025
logotipo da Paul James Knitwear

Resposta da Paul James Knitwear

Hi Rolf, thank you for sharing your thoughts on our knitwear. We are glad you found them beautiful!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais