Payability Avaliações 

475
O TrustScore é 4 de um total de 5

4,1

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Ryan never showed up for our phone call. I'm glad though, because it gave me a chance to read a little more about how hard it is to cancel your account because there's no one to get a hold of. Seems... Ver mais

Avaliado com 5 de um total de 5 estrelas

Managing cash when selling on Amazon can be difficult. There are times when a two-week pay period is a challenge. Payability allows you to access your money quicker if needed, and with their new Vis... Ver mais

Avaliado com 5 de um total de 5 estrelas

Payability is the best choice for Amazon sellers. Payability is the only way for sellers to sell on Amazon effectively. I couldn't imagine doing business on Amazon without payability giving me my m... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great experience so far, as an international seller we constantly have funds stuck in reserve, so payability has provided a great solution to our cash flow. Nice to see some funds coming on a daily ba... Ver mais

Detalhes da empresa

  1. Serviço financeiro não-bancário
  2. Consultor Financeiro

Informação fornecida por fontes externas variadas

Payability provides fast, flexible funding to online sellers based on their marketplace sales history. We help businesses grow faster by providing the capital they need to buy larger inventory purchases, spend big on advertising, and operate their business. We also offer accelerated next-day payouts to sellers using marketplaces like Amazon that usually take weeks to pay sellers. So far, we've provided over $3 billion to eCommerce entrepreneurs. As we continue to grow as a company, we're focused on expanding to new marketplaces and offering a larger variety of flexible funding products.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

475 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(475)

6 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

This is an awesome funding source

This is an awesome funding source! My onboarding specialist Christopher Ortiz was knowledgeable and proficient in this process and made this a seamless transition to get me funded the same day for my e-commerce business. I would definitely recommend Payability to anyone who is looking to take their e-commerce business to the next level.

22 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I never understood the charges the fees…

I never understood the charges the fees are very shady they said one thing then it does not add up . Just confusing

20 de maio de 2022
logotipo da Payability

Resposta da Payability

Hi Leandro,
I tried to reach out to you directly several times since you left this feedback regarding the Payability fee structure however I have not heard back from you. I am confident if we are able to touch base and go over your account in detail I can clear up anything on your account that is confusing to you. You can reach me directly at megann@payability.com and we can set up a date and time that works best for you to go over your account.

Looking forward to hearing from you soon!

Best,
Megan
Head of Customer Experience

Avaliado com 5 de um total de 5 estrelas

Payability was the best business decision I’ve ever made.

First off I’ve been on payability for around 4 months now and it has literally changed my personal and business finances in every positive way possible which is KEY to growing my business. I got suspended because I downgraded my amazon account to individual because Amazon mx and amazon ca were somehow putting my listings on their site and charging me ridiculous amounts of money and I didn’t get a single sale from any of the 2 listings on mx and 1 on
ca. Just for example mx charged me around $200 in $26.82 increments and they were charging me every 48 hours. I caught it, called 20 amazon customer service workers at least and not one could help me get my money back or make it to where mx or ca could never do this again so I downgraded and it reset my user permissions and everything on Amazon almost. Me and (Megan Nelson) worked for 3 days to figure it all out and get me back on payability and she was amazingly helpful and patient. The best customer service person I’ve ever dealt with and it’s not even close. I’m sorry if you get swamped with requests for you after people read this but you were seriously wonderful and I wouldn’t have figured all this out without you. IN CONCLUSION, PAYABILITY AND THEIR CUSTOMER SERVICE ARE TOP NOTCH AND I HIGHLY RECOMMEND THEM. Also don’t downgrade your amazon account from professional to individual without talking to payability first because IT WILL 100% RESET YOUR USER PERMISSIONS AND THEY’LL HAVE TO SUSPEND YOU THINKING YOU DON’T WANT TO PAY THEM BACK haha.

12 de maio de 2022
Avaliado com 4 de um total de 5 estrelas

Coming to defend

Coming to defend. I just read a review by a person that never was approved and just based the review on other bad reviews he/she had found.
I’m with Payability since 2/22 and couldn’t have survived the Amazon spring rush this year without it. I purchase my inventory pretty much daily from local sources and have no credit accounts with any of them, also need to restock shipping supplies weekly.
After I received the credit card supplied by Payability, no more need for money transfer.
The numbers provided are at first a little confusing but eventually I caught on to it. A direct connection to quickbooks would be helpful and it took some doing to import the provided file exports.
All in all I am a very happy customer,
The daily cash flow is more real than last year’s biweekly Amazon’s money surges with inevitable disappointments when the outstanding bills became due.

23 de abril de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

It’s not that informative on the funds…

It’s not that informative on the funds and balance taken and fees. The app is nothing but basic. It’s scary letting the site get 100% access to everything on your FBA account even though they say they won’t do anything. I wish the person that signs you up was helpful at all times. The person that signs you up texts you constantly but after it’s done they don’t seem to care to help much afterwards and you get told to contact someone else. It’s half ass customer service and it’s tough letting someone mess with your money and get the dissatisfaction.

23 de abril de 2022
logotipo da Payability

Resposta da Payability

Hi Meryl,
Thank you for taking the time to submit your feedback. I will pass along each observation to the appropriate team here at Payability.

Addressing your first concern, our Payability app currently offers the basic information you would need to do a quick check on your Payability account while on the go. That said, you are totally right, it could certainly be more robust to include all of the functionality that is included on the web browser. We will work to update our application as soon as possible!

In regards to your concerns surrounding marketplace access, we understand how it can be worrisome to provide a business viewing access to your store. Since Payability is providing you financing and we do all of our underwriting within the marketplace we're reviewing, we need to be able to understand who we're working with and the overall health of the account. Things like advertising spend, Amazon loans, etc are important to us because we need to know what funds are being paid to Amazon from what we advance to you. In the agreement, it states we'll never make any changes or edits to your account so you're completely protected there.

As the Manager of the Customer Experience Team here, I take the feedback regarding your interactions with our Sales and Support Teams here extremely seriously and want to address these concerns directly. I would love the opportunity to speak with you so you can provide me with more details as to where we may have gone wrong and how I can make it right! I left you a voicemail and emailed you this week to set up time to speak. I am confident that if we can go over your account together, and your concerns in detail, you will feel a lot more comfortable moving forward with using our services. Feel free to email me directly as well, megann@payability.com.

Looking forward to hearing from you soon!
Best,
Megan
Head of Customer Experience

Avaliado com 5 de um total de 5 estrelas

Very simple

Very simple, safe and convenient access to much needed cash flow, when running a scalable E-commerce business. A must have..

15 de abril de 2022

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais