Absolutely terrible. I switched employers and had to jump through multiple hoops. It was finally sorted after a month, or so I thought. I went to transfer money and was charged the service fee, but th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
As overwhelming and as many times I had to do Chats for month. There are 2 wonderful Agents that assisted me 10 Stars to Rita (Forgot her last name initial) and Brent T. They went above and beyond. Ha... Ver mais
A empresa respondeu
Kyle was super helpful and knowledgeable. Helped me directly and efficiently to getting logged in to my account and I couldn't be more thankful. Very professional and courteous, all of my needs are ta... Ver mais
A empresa respondeu
I spoke with Felix this afternoon and he went way above and beyond trying to help me get set up and answer all my questions until I had everything figured out. Told me he would stay on the phone as lo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv is the winner of the Innovative Payments Association’s Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. In 2020, Payactiv released a short film titled, "We Heard You." Learn more at www.payactiv.com.
Informações de contato
Stevens Creek Boulevard 4880, 95129, San Jose, Estados Unidos
- www.payactiv.com
4,3
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Payactiv Inc.
Hi Richard, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Kyle Howard saved the day
Kyle Howard saved the day. I had a problem with missing hours, instead of arguing with me about why they were missing, he had me send him my timecard. He then corrected my time and fixed my earnings. He was wonderful, polite and professional. He is a great asset to your company. Glad I had him to help me
6 de agosto de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Kathy, thank you for your feedback. Our team is always working hard to continuously improve our product for your better experience. Have a blessed day ahead.
They were very helpful and polite
They were very helpful and polite
6 de agosto de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Tanya, we are glad that you like our app. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Waller Lee was a great representative
Waller Lee was a great representative, he got everything fixed that I needed. Thank you so much
31 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Ralph, thanks for taking the time to rate us. It helps us to keep going and deliver the best. Have a blessed day.
Aaron you are great!!!!
I was delighted to chat with Aaron this morning! I was having issues with my account, my name was wrong but he gave me the steps to re enroll so I could have access to my funds! I was in a tight spot and forgot my company has this benefit but Aaron took the stress away and made this easy and super quick. Aaron was my life saver today!
28 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Waeni, thank you so much for your encouraging star ratings and review. If you have any suggestions on how we could improve and enhance your user experience, please don't hesitate to share them with us at support@payactiv.com. Have a blessed day.
Another Sunday like every other Sunday
Another Sunday like every other Sunday. My time was added to my TA file with no issues but Payactiv says they havent received it. Really?? Every week. And tomorrow it will update for today but Saturday wont be added until later in week. Just put my time on correctly like your contract states Its crazy that they say this every week and we have kronos which updates automatically. Ridiculous!!
27 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Heather, we sincerely regret any inconvenience caused. Please rest assured that our team will contact you shortly to assist you in resolving your issue.
Resposta da Payactiv Inc.
Hi Karen, thanks for taking the time to rate us. It helps us to keep going and deliver the best. Have a blessed day.
Very helpful
I really wish I could remember the name of the person who helped me because she was very kind and she did everything she could until my issue was resolved. I am so grateful for her but I cannot remember what her name was. It was a different name that I've never heard before so if anyone can figure out who it was that talked to, please give her a raise. Thank you.
18 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi there, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Derrick Williams assisted me and he was…
Derrick Williams assisted me and he was amazing!!
25 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Aliya, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Spoke to Zach
Spoke to Zach. Larson was very friendly and helpful. Thank you so much. Need more people like you.
25 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Nancy, thank you so much for your encouraging star ratings. If there is anything we can do for you, just let us know at support@payactiv.com. Have a wonderful day!
I spoke with Rose and she was very…
I spoke with Rose and she was very helpful and got my situation fixed .she was very polite and helpful very nice lady thank you rose
23 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Hope, thank you so much for letting us know how you feel about Payactiv. That's such a boost for all of us at Payactiv. You have an incredible day! :)
I love the people that work here
I love the people that work here. Very helpful and patient. Great group of folks
23 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Dawn, thank you for providing your valuable feedback. Please reach out to us at support@payactiv.com if you have any suggestions. We would love to hear from you. Have a blessed day.
Brent T
Brent T. helped me get my funds from my work hours into my payactiv account ready to access within 5 minutes🙏🏽
21 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Bryce, thank you for your feedback. We are delighted to hear that you are having a great time with us! :) Have a lovely day ahead.
Fast problem solving from the customer…
Fast problem solving from the customer service team everytime!
20 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Jayy, thank you for your feedback. Our team is always working hard to continuously improve our product for your better experience. Have a blessed day ahead.
Waller Lee is the Man
Waller Lee was very knowledgeable and helpful
18 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Will, thank you for your feedback. We are so pleased to learn that you are having a great time with us! :) Have a lovely day ahead.
The help I received from Waller Lee was…
The help I received from Waller Lee was phenomenal. He listened and walked me through the process to get my app working properly and informed me on how to navigate as well.
17 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Jason, we are glad to hear that Payactiv is helping you the way we intended it to. Have a lovely day ahead. :)
Valarie Shaw was really patient and has…
Valarie Shaw was really patient and has a good working ethic. She helped with issues with my card and I really appreciate that
16 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi, we are glad that you like our app and the services. That's such a boost for all of us at Payactiv. You have an incredible day! :)
Emory L was very helpful and did…
Emory L was very helpful and did exactly what I needed.
16 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Mallary, we are pleased that you enjoyed the app and the services. If there is anything we can do for you, just let us know at support@payactiv.com. Have a wonderful day!
Danielle was extremely helpful and…
Danielle was extremely helpful and answered all my questions.
16 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi Nicole, thank you for your feedback and the 5-star rating. If you have any suggestions, please write to us at support@payactiv.com. We would love to hear from you!
My costumer service representative…
My costumer service representative Daniel Ariel was very patient with me and we worked through the problem thoroughly
with an successful outcome
16 de julho de 2025
Avaliação não solicitada
Resposta da Payactiv Inc.
Hi there, thank you so much for letting us know how you feel about Payactiv and our services. That's such a boost for all of us at Payactiv. You have an incredible day! :)
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