Perx Reward Avaliações 

841
•
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Dreadful response from the people at Perx when I tried to reactivate a card that I had purchased even dispite showing them the invoice I still had for it. I was given a complete runaround and after s... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

It is a great way of rewarding staff and a very convenient system, except when you come down to small balances. I suggest that you have a transfer to a charity of your choice option and another option... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Perx cards are ridiculously complicated to use. Trying to find a balance or register a card feels like an episode of “The Crypto Factor” instead of a simple gift card experience. They keep changing... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I put through a large order for digital Perx cards fo the first time and due to a change in our internal process we had lots of questions. Jenny provided first class support, her responses were timely... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Financeiros Alternativos

Escrito pela empresa

Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

841 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(841)

166 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great reward

Have received Perx cards a few times and have had no issues with them can use them most anywhere and it is nice that they are given as gift

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Theresa,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 2 de um total de 5 estrelas

3ds secure approval issues

Started off well, but online payments that need 3ds secure approval are failing for multiple websites. Worked twice originally, but none have worked sense for last 2 weeks.
Unable to get any support on it.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Colin,

We’re sorry to hear about the issues you’ve experienced with 3D Secure approvals and the difficulty in getting support. This is not the experience we want for our customers, and we understand how frustrating this must be.

I’ve just sent you a DM to get a few more details so we can try to help.

Kind regards,
The Perx Team

UPDATE:
Hi Colin,

Thank you for the info you provided via DM.

A member our team will reach out to you shortly.

Kind regards,
The Perx Team

Avaliado com 3 de um total de 5 estrelas

e using perx but this card was…

I love using perx but this card was very flimsy card bent in pocket and black strip got damaged so cardboard only be used online on very few websites

21 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Harold,

Thank you for sharing your feedback.

We’re glad to hear you enjoy using Perx, but we’re sorry the card quality didn’t meet your expectations. We understand how frustrating it can be when a card becomes damaged and limits usability.

We will reach out via DM to see if theres anything we can do to assist you.

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

Very user friendly and widely accepted

I found the perm card very user friendly, widely accepted and easy to view balance from app. Much better than One4all card.

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi there,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 4 de um total de 5 estrelas

Quick Set Up and Easy to use

Small delay in my card appearing for use on the get my cards app. Other than that, everything was great and i was able to use my card for any purchase including online

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Brian,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

You can tap in any shop

It was great the fact that you can tap in any shop

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Ari,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

Easy to use, seamless experience.

Received it from my work as a form of bonus. Used it for the first time and it was a seamless experience anywhere I made any payments.
Easy to use - following the instructions to get the balance in my mobile wallet was pretty straightforward.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Parijat,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 4 de um total de 5 estrelas

User friendly and easy to add my…

User friendly and easy to add my digital card to Google pay wallet.

14 de janeiro de 2026
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Patrick,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

Easy to download and set up and use

Easy to download and set up and use. The wallet in Apple pay is great to see your purchases and balance.
I've been able to use to without any issues.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Adrienne,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 4 de um total de 5 estrelas

I recieve this card for the first time

I recieve this card for the first time. It was easy to activate and works on almost all payment platform that i use it. It was easy to check balance and track all transactions. I really had a good experience.

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Micheal,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 4 de um total de 5 estrelas

Very good easy to use just found it …

Very good easy to use just found it difficult to set up on phone

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Jonjo,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

I've received Perx cards for the last…

I've received Perx cards for the last few years. Have no issues with it. While some place can't accept the card, they are few and far between. Very happy with it. Maybe a pin would help.

9 de janeiro de 2026
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Mark,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use. Never have a problem to use in any shop or online. The only thing i will add is a pin instead of signature when using in shops

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Carolina,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 4 de um total de 5 estrelas

2025 improved service.

We have used Perx Cards for 5 of the last 6 Years for Staff Bonuses. Where we have experienced issues in the past & had some terrible customer service from them, this year all ran smoothly. They appear to have retrained their staff & the system worked with out glitch for online ordering. Well done all involved.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Helen,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

It is very easy to use and helpful have…

It is very easy to use and helpful have it on the phone. Also you can check the balance any time and the expense history.

23 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Cristi,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 1 de um total de 5 estrelas

perx card - it would be a miracle to use it

Well , I have received this card as a reward gift for 250 pounds - EXTREMELY DIFFICULT to log in in the beginning - needed a million mails to be sorted out - as it has been SOOOOO DIFFICULT to be used , I ONLY USED IT FOR 100 POUNDS AND THEN FORGOT TO USE IT FOR MORE - CARD EXPIRED - CALLED THEM , had to pay another 20 pounds on phone calls , sent them a lot of mails , still waiting for them to renew my card - in the beginning one found my account - the second telephone caller NEVER found it , customer service replied to my mail , done whatever been told , no news since then . TOTALLY disappointed with this card from the very first day I have been given it as a reward - nightmare and soooo difficult to sort it out - even in M&S OR JOHN LEWIS they are so friendly and renew the expired card - this was a nightmare from the very first time

29 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Giota,

Sorry to hear about your experience.

We will reach out via DM for further info, so we can better assist you.

Kind regards,
The Perx Team

UPDATE:

Hi Giota,

Thank you for the info you provided via DM.

A member our team will reach out to you shortly.

Kind regards,
The Perx Team

Avaliado com 1 de um total de 5 estrelas

Horrible stay away

Horrible stay away

31 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Valeriu,

Sorry to hear about your experience.

We will reach out via DM for further info, so we can better assist you.

Kind regards,
The Perx Team

Avaliado com 1 de um total de 5 estrelas

What a joke of a company

What a joke of a company . We ordered €5000 for staff bonus for Christmas and paid €5044. They are now saying we need to pay another €274.17 because of the exchange rate even though we have sent a copy of bank statement showing full payment . Still have not received cards and are saying they won’t refund . Never again will we be using perx cards for bonuses

12 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Steve,

Sorry to hear about your experience.

We will reach out via DM for further info, so we can better assist you.

Kind regards,
The Perx Team

Avaliado com 1 de um total de 5 estrelas

What a terrible experience

What a terrible experience. Your customer support team are rude, condescending and not willing to help. Order processed in time for Christmas but they won’t be fulfilled now in time for Christmas. Keep hiding behind the central bank restrictions, which are not applicable in this case. I should have read the reviews before ordering. Do not use this company, horrendous experience.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Trevor,

We’re very sorry to hear about your experience and the frustration caused by the delay. We understand how important it is to receive your order in time for Christmas, and we regret that this hasn’t happened.

If you need any further support, please let us know.

Kind regards,
The Perx Team

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