Perx Reward Avaliações 

841
•
O TrustScore é 3 de um total de 5

3,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Dreadful response from the people at Perx when I tried to reactivate a card that I had purchased even dispite showing them the invoice I still had for it. I was given a complete runaround and after s... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

It is a great way of rewarding staff and a very convenient system, except when you come down to small balances. I suggest that you have a transfer to a charity of your choice option and another option... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Perx cards are ridiculously complicated to use. Trying to find a balance or register a card feels like an episode of “The Crypto Factor” instead of a simple gift card experience. They keep changing... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I put through a large order for digital Perx cards fo the first time and due to a change in our internal process we had lots of questions. Jenny provided first class support, her responses were timely... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Financeiros Alternativos

Escrito pela empresa

Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

841 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,2

Todas as avaliações

(841)

166 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing Jenny - Account Manager

Jenny our Account Manager has been so helpful all year but particulary during these past couple of weeks (our busiest period!!) She helped one of our employees get sorted on Dec 22nd and did so within the space of an hour.

Thanks to Perx and Jenny!

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Gráinne,

Thank you for your review and glad to hear Jenny was so helpful.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 1 de um total de 5 estrelas

The card never works as it should

The card never works as it should. Now, I am trying to create a new account, as I got the card from my employer. The system doesn't allow me to accept Terms and Conditions... really? The same experience last year. How you manage to be still in business is beyond me. If I didn't receive the card as gift, I would never use you. Your services just do not improve...

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Zuzana,

Sorry to hear you’re having trouble creating your account and accepting the Terms and Conditions.

That’s definitely not the experience we want for our users, and we understand how frustrating it must be, especially since you mentioned similar issues last year.

We’ll reach out via DM to get more details and help you complete the setup as quickly as possible.

Kind regards,
The Perx Team

Avaliado com 1 de um total de 5 estrelas

Perx as a company is totally shit!!

Perx as a company is totally shit!!! They don;t resolve the issue and keeping going round an dround and saying they will excalate the issue and will be repsonded within 2-3 buisiness days. I am not able to log in the get me ecard app through the perx igital card link. I get error saying user was not found. Its been 5 days now , this is my Christmas gift I am suffering with this shite Perx compnay. This Company should be closed , user response is bad as seen below.

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi there,

We’re really sorry to hear about the frustration you’ve experienced, especially during the holiday season. Not being able to log in and access your gift is understandably upsetting, and we regret the delay in resolving this for you.

We’ll reach out via DM to get the details we need and assist you as quickly as possible. Thank you for bringing this to our attention.

Kind regards,
The Perx Team

Avaliado com 1 de um total de 5 estrelas

Amount

Unable to see the amount left on the card

20 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi there,

Sorry to hear about your experience.

We will reach out via DM for further info, so we can better assist you.

Kind regards,
The Perx Team

Avaliado com 1 de um total de 5 estrelas

Id give zero stars if I could

It took two days from receiving the email, multiple attempts at registering it, deleting and re-downloading the app, and several phone calls to actually be able to access the funds. This issue has been the same for all my colleagues. Adding to this issue, it's actually very hard to find retailers that accept it. I wish my employer would use another company

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Sinead,

We’re sorry to hear about the difficulties you experienced.

Accessing your funds should be quick and straightforward, and we regret that this wasn’t the case for you and your colleagues. We’re continuously working to improve the registration process.

Perx cards can be spent anywhere that Mastercard is accepted however merchants always have the right to refuse.

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

It was very easy to use

It was very easy to use. Weldone.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi there,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

It's fantastic and super easy to…

It's fantastic and super easy to use.Love it a lot.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Safia,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 2 de um total de 5 estrelas

Have received this card as a gift two…

Have received this card as a gift two years in a row and haven't had any issues with it. But not everywhere accepts the swipe and signature so adding a PIN option would be good.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Sandra,

Thanks for your feedback.

We’re glad to hear you’ve had a good experience with Perx cards for the most part.

Perx cards can be spent anywhere that Mastercard is accepted however merchants always have the right to refuse.

Thanks for being a Perx customer, we’ll share this feedback with our team.

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

A much improved customer experience

This is our third year using the Perx Reward Card for our employees and the vast majority have never had an issue activating their card. It is true that for the few that did I do know they had some difficulty in getting through to customer support. This year I processed our order by email via the Key Account Manager, Jenny Foley- Kelleher. A very fast response and prompt customer care service. I have to say that Jenny is just brilliant. Ever so helpful and she ensured our order was processed and delivered on time. I also found that Perx Reward offer the best value in the reward card arena.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi David,

Thank you for your review and glad to hear Jenny was so helpful.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 4 de um total de 5 estrelas

Slow but steady, in the end

At first, it was difficult because I couldn't register but hours later, it worked and every other thing worked smoothly as well. Especially using my perx card.

Thank you!

11 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Rachel,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 1 de um total de 5 estrelas

I would agree with all previous reviews…

I would agree with all previous reviews about the Perx digital gift card service as appalling!!

I was gifted a digital gift card from my employer on the 11/12/2025, since then I have sent multiple emails asking for assistance as the submission to request verification code does not work and no email has been received. All I get is " can you please confirm email address, currency, voucher amount..." and then no further communication. I have called the help line and was told that they would need to escalate this and will be contacted about the issue .... To date no call.

Today if have just received an email congratulating me on activation of my gift card and is loaded in my Wallet but it isn't!!!!!!!!!! I am still waiting for verification code and don't have an account!!!

This is absolutely ridiculous!!! Would not record this service to anyone!!

Ian

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Ian,

Sorry to hear about your experience.

This is not the level of service we aim to provide, and we understand how frustrating this must have been for you.

We will reach out to you via direct message to gather more information.

Kind regards,
The Perx Team

UPDATE:

Hi Ian,

Thank you for the info you provided via DM.

A member our team will reach out to you shortly.

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

This card is very useful and easy to…

This card is very useful and easy to use; it's accepted by all establishments in Europe and the statement is easy to access. I recommend it!

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Daniel,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

simples

Hi,

I found the setup so easy, as soon as i received the email to activate my card, it was as simple,

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Grainne,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 1 de um total de 5 estrelas

Terrible experience

Received card a few days ago, followed instructions. However, balance on card showing as an old balance of €6.23. Have been onto support on phone and by email and still cannot access funds.

19 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Brian,

Sorry to hear about your experience.

We will reach out via DM for further info, so we can better assist you.

Kind regards,
The Perx Team

UPDATE:

Hi Brian,

Based on our records, the card linked to your email shows a previous balance of €6.23, and there’s no new card issued under that email.

If you were expecting a new card for this year, we recommend checking with your employer.

Kind regards,
The Perx Team

Avaliado com 1 de um total de 5 estrelas

If I could give 0 I would

If I could give 0 I would

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Rebecca,

Sorry to hear about your experience.

We will reach out via DM for further info, so we can better assist you.

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

Efficient

Very fast service and customer care service is so prompt and accurate. Jenny Foley-Kelleher have to say is so helpful and efficient.

18 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Denise,

Thank you for your review and glad to hear Jenny was so helpful.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

I dealt with a lady called Jenny…

I dealt with a lady called Jenny Foley-Kelleher who was very professional & Helpful to deal with .Cards where out to be in a couple of days .

16 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Ian,

Thank you for your review and glad to hear Jenny was so helpful.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

Satisfied new customer

I put through a large order for digital Perx cards fo the first time and due to a change in our internal process we had lots of questions. Jenny provided first class support, her responses were timely and always super helpful. Feedback from staff so far has been positive, cards were received timely and were easily added to their apple wallets. We plan to become reoccurring customers.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Ailish,

Thank you for your review and glad to hear Jenny was so helpful.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

Avaliado com 5 de um total de 5 estrelas

Easy set up to mobile wallet

Great experience adding directly to mobile wallet,couple of clicks and away you go

14 de dezembro de 2025
Avaliação não solicitada
logotipo da Perx Reward

Resposta da Perx Reward

Hi Noel,

Thank you for your review.
We look forward to your continued business with Perx :)

Kind regards,
The Perx Team

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