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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Vi rubano i dati delle carta di credito senza autorizzazione e senza possibilità di annullare abbonamenti o fare reclami... Anche se pagate con ApplePay la transazione viene effettuata su una piattafo... Ver mais

Avaliado com 1 de um total de 5 estrelas

After agreeing to the free trial I immediately cancelled it via my phone under ‘subscriptions (iPhone) so there should have been no charge. Since then, they have repeatedly tried to take exactly £40 f... Ver mais

Avaliado com 3 de um total de 5 estrelas

The app tool for generating images in my opinion is not the best. You always get the opposite of what you’re asking. It’s basic AI if you’re not paying more than $40 a year I’m assuming. So it hasn’t... Ver mais

Avaliado com 1 de um total de 5 estrelas

I signed up for Photoleap (through their Instagram account which redirects to Photoleapapp.com). In the invitation there was a link to a "free trial". However, when I submit my credit card informa... Ver mais

Detalhes da empresa


Informações de contato

1,3

Muito Ruim

O TrustScore é 1.5 de um total de 5

72 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

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Todas as avaliações

(72)

9 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I agree with all the negative reviews I…

I agree with all the negative reviews I have read. Internet reviews say how great it is and how easy it is to use for beginners. ITS A TOTAL SCAM! I foolishly paid for an annual subscription. Its extremely complicated and Im not interested in their pictures, Im only interested in MY PICTURES! PHOTOLEAP IS A RIPOFF!!!

16 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I’ve had the same issues as everyone…

I’ve had the same issues as everyone else. Had a trial and quickly cancelled due to it not doing what I needed.

I’ve been charged 2 lots of £40 for an account I can’t access (as I cancelled!!).
They’ve had the audacity to blame me despite apple confirming that it wasn’t a live subscription.

Stay away!!

12 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Kündigen quasi unmöglich

Kündigen quasi unmöglich. Zahle jetzt das zweite Jahr in Folge für eine App die ich nie genutzt habe. Und da sie im Apple Store gar nicht als Abo gelistet ist, kommt immer einfach so eine Abbuchung und keiner ist verantwortlich. Meldet euch ihr Schweine oder ich finde euren CEO.

10 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ich hätte die 60€ jahresabo lieber…

Ich hätte die 60€ jahresabo lieber einen obdachlosen gegeben. Lasst die Finger davon!noch schlechter ist nur picsart.
Die Filter sind einfach lächerlich. Schon vor 10 Jahren konnte ich mit PS bessere Ergebnisse erzielen

3 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not sign up for “free” trial

Similar to all of the recent reviews from others, I too was charged a monthly fee after cancelling my free trial within the 7 day window. After sending two emails to customer services complaining , I received the following response:

Hi,

Thanks for your reply. We'd like to explain.

A monthly subscription was activated through (website link) after your trial ended. The trial was not canceled and this is why you were charged.

If you need to cancel a subscription in the future, you can head to (website/account) > log in with the email used to sign up (shown at the top right of the Photoleap invoice that was sent to your email inbox) > tap Cancel your subscription.

Nevertheless, we have canceled your subscription and issued a refund for your purchase.

Pleased to have been refunded however what they are saying is incorrect as did in fact cancel my trial. Shocking that they are potentially getting away with this!!

1 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I downloaded this app from the App…

I downloaded this app from the App Store. I’ll admit I forgot to cancel the subscription through the App Store so I was charged for a yearly subscription which I will not use as the app was of no use to me. Skip 6 months forward and I find out I’ve been getting charged a monthly subscription on top of the yearly fee I already paid since April. The support team has claimed I signed up again through there website directly.

I first got a response from the support team that they could not do anything as they did not have my banking details. Then somehow they manage to give me back one month of a refund. They are still due me a full refund for all of the other months they have charged me for as I did not sign up for there app. They are SCAMMERS!!! Do not sign up for this app unless you are prepared to pay more than you signed up for.

If I could give 0 stars then I would.

25 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Free trial....how?

Super confusing to start a trial. No idea what they thought about when landing into 'How your free trial works' and not giving an option to do anything

5 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Wish I could give 0 stars

Wish I could give 0 stars! I canceled before the trail ended and they took my money.
There is no subscription and paid history in my Apple account at all. There is no way to unsubscribe, I tried every way.
I called my bank and reported fraud. My bank should give me my money back. However because I have no way to unsubscribe they can keep taking my money. Bank froze anybody being able to take money through Apple. Now I have to go in and change my debit card and do all that.
I have contacted them and they asked for a receipt thanks Apple for giving me that at least. Do NOT get their free trail scammers should be charged for what they’re doing to people. But since I’m in Canada and they’re in Israel how do I or others charge from another country?
I repeat do NOT get their free trail they’ll keep robbing you.

16 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unsubscribed two days before the trial…

Unsubscribed two days before the trial end, get charged for a month anyway. Just now found the second email from them warning that two days of trial left, clicked there and was brough to a different page which showed I am still on! So, unsubscribed again. Dodgy way of doing business.

15 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is quite a scam

This company is quite a scam. They make it impossible to unsubscribe, and as a result I have now already paid 100 euros to this company that they refuse to refund. Do not get a subscription!!

15 de maio de 2024
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

The app tool for generating images in…

The app tool for generating images in my opinion is not the best. You always get the opposite of what you’re asking. It’s basic AI if you’re not paying more than $40 a year I’m assuming. So it hasn’t been ideal to use to create my stories with eleven labs. I would prefer to draw my own images. As far as folks not being able to cancel their subscription it has never been a task for me to do. Just go into either your google play subscription account or Apple Pay and view your active subscriptions and cancel from there. However if you’ve paid outside from your phone you will have to go to their site per desktop method and cancel that way. It’s definitely user error.

11 de maio de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM!! THEY GOT MY CARD DETAILS

After noticing the second unauthorized charge deducted from my bank account, I am greatly frustrated, particularly as there was no invoice or email notification for the initial unauthorized transaction—I only became aware of it through my bank statement. Despite diligently searching, I could not locate any subscription associated with your application, as I never knowingly subscribed to it. Furthermore, I have deleted the app and checked both my account and Apple account, finding no evidence of any active subscriptions.

I demand a refund for these unauthorized charges and insist that you cease any further attempts to withdraw funds from my bank account. This experience has raised serious concerns regarding the security of my card details, especially considering the charges were not made via the App Store.

I strongly advise caution when downloading this app, as it appears to have unauthorized access to users' card details.

27 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Photoleap… pure scam

Again they took my money from my account even after contacting them and the bank. There is no way to cancel from the app and they don’t respond to emails. I asked my bank to stop them and still I’ve been charged. DO NOT DOWNLOAD their app as it is a pure scam!!!! Contacted the Apple App Store and no response… what a surprise

13 de março de 2024
Avaliação não solicitada

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