Pickalbatros Resorts Avaliações 

Went in march to pick Albatros palace in Sharm el Sheikh. Nice service en Friendly Mahmoud attia at the poolbar.

Honestly I would never visit Aqua Blu again.
Long story short... Room was partly undecorated and covered in filler ( they call it putty, if you go anywhere near it you will get covered in white stuff) when I mentioned it they said ok we paint now, unfortunately I'm highly allergic to paint so after alot of fuss they moved us rooms, only to find out that the sockets didn't work and neither did the toilet, after my brother who lives in sunterra came to the hotel and explained that we paid alot of money for a holiday that should have the basic essentials they offered to move us room again, I explained that if they could fix the sockets and toilet all would be ok, so two days later and the sockets work but don't turn off but I wasn't going to dare say anything and the toilet although took a good 30 minuite to refill it now worked. In 35 to 39 degree heat and from England I wasnt expected to be refused water, we was given 4 bottles of water in our room each day and had run out by midday, (one bottle was used to fill the toilet cistern from the bathroom sink so we could all go to the toilet and have it flush and another bottle had to be used for teeth brushing as you cant use there tap water to do this, any bottles left in the room for toilet use or brushing teeth would be disposed of by the room cleaner). The men that go around clearing tables will happily take and bin your empty bottles however when asking for more you'll quickly be refused and told to go refill your bottles that you was given in your room, well there gone and we had nothing to refill, my addition needs child was panicking as he was thirsty and you cant just buy water inside the park, so my only option was to stand my ground and ask for a manger. Manager comes over and 1 bottle of water appears, with the words " here now go". After this I made sure to hold on to our empty bottles for dear life so we could refill, only to find out that the refill stations are hit and miss if they are turned on and are cold ( careful if they are turned on as the tap next to the cold is boiling hot, as in kettle ). Our first room was 1254 and our second room was 1250, our view was ment to be a pool view however watching the cleaners dump left over drinks into the so called pool (lake) every night and watching them use the pool (lake) water to clean the floors with no disinfectant just made us feel sick. How the flooring around the entertainment area isn't sticky is beyond us. You can eat at two main places here, one is Cafe du Ro! Lovely chef however the staff that work under him.. well I dont think they did any sort of culinary school or food health and safety, you have to check if the food is properly cooked especially the omelettes and chicken from our experiance, the other restaurant is the Mediterranean where they do a sort of BBQ outside every night and you can happily stand there and watch their chef continously wear the same gloves preparing the raw meated kofa kebabs then handling the cooked ones being placed in the silver serving trays, inside is also like a cattle market, its alot better over at Cafe du Ro!. We rented a car and was suprised to find confidential information scattered over the car park that were on printed on A4 paper, it told you the details of guests where they were from, how many adults and children, how many rooms they had and what room number they were in, aqua blu dont keep any information securely and are not bothered if you find guests details, although they are concerned when you find a snake in there flower beds. They often fumigate the areas with no warning which leaves a horrendous smell along with white smoke and you coughing, I understand they do this for the mosquitos which is nice that some care is given to there customers however a word of warning or it being done at a set time would be better. We tipped the usual £5 for helping us out and our room cleaner had about £30 in total but this is just a few of the issues we faced even with tipping. After being denied water and finding out guests full details I honestly dont think this place should be open. They need new management as something is going very wrong with how its currently run. I honestly wouldn't pay to stay here again, if I do ever "have" to visit here again what I will do is Vlog it so people can see what really goes on instead of just words and pictures. I really should have looked at the reviews before I booked rather than just the star rating.

Holiday in Alf Leila Wa Leila Hotel is the worst experience of my life. the main issue is staff attitude, they were extremely rude and unprofessional.

ROOM
There was a desk but no chair. Room for 3 people but there was only 1 plastic stacking chair at balcony. Available a couple of TV channels but most of them were in German or Russian language only. The only available English news channel didn’t work. The bathroom was very much below average. Nearly everyday morning huge noise from construction site that was right behind the wall.

Housekeeping was a nonsense as they never done their job at morning when nobody was in the room. They wanted to do it at afternoon when we were getting back to room after lunch time.

STAFF ATTITUDE
Staff was extremely rude and unprofessional, especially in the bar next to heated swimming pool. They completely ignored everyone except Germans and Russians. Looks like this hotel is friendly to these nationals only. Reception staff outrageously unprofessional. They barely speak English and in case of any problems start to rise their voice and switch to Egyptian language. Couldn’t get return transfer time confirmation although reception got an email from my travel agent 2 days before.
It is unbelievable that smoking is still allowed in hotel facilities. The Jazz bar connected with main hotel lobby with a big open hall was full of smoking people. All this disgusting smell of cigarette smoke was in lobby too. Very poor bar staff make very poor alcohol cocktails. Every single cocktail ordered in a bar was different in terms of taste and alcohol level. The worst cocktails I’ve ever had.

WiFi average and always needed reactivation, access limited to the lobby area only.

The only positive were two nice waiters of lobby bar. They were working hard and were very helpful and friendly.

Generally speaking, it was the worst holiday and not worth its price.

The Albatros Aqua Park has a HUGE waterpark in connection to the all-inclusive hotel. With more than 50 waterslides, there is more than enough fun for a whole week for the kids.

On some of the largest slides you do need to be at least two or four people, before you can take a ride.

The staff is very very friendly and the morning, lunch and dinner buffets are more than plentiful. And then it is very clean.

There's also a private beach 10 min. walks from the hotel, but I recommend that you take the shuttlebus (drives every 30 min. between the hotel and the beach) the first time - just so you know the way.

The coral reef on the beach is more dead than alive, but under the small peer we did manage to see clown fish, lionfish, pufferfish and several parrot fish ind different sizes and colours.