PicStop Avaliações 829

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

They delivered promptly and on time. When I noticed a couple of dints, which ultimately were identified as manufacturer issues, Gary sorted everything out with no fuss and quickly. They did everythi... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've edited from 3 to 5 starts, although I had to call as no order conformation or update emails were received, but I guess I should have checked the number I was calling and to be fair, sevince was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

where do i start? i have always been moderately interested in astronomy ,after reading and searching for good telescopes and found about Dwarflab 3, so after searching for suppliers i came across Pics... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just reviewing my accounts and came across PicStop account. They do not have "Delete account" button like some companies, but still after emailing them yesterday they acted very swiftly and today my a... Ver mais

Detalhes da empresa

  1. Loja de telescópios
  2. Loja de binóculos
  3. Loja de acessórios para Celulares
  4. Loja de Acessórios de Informática
  5. Loja de Eletrônicos
  6. Loja de artigos para fotografia

Escrito pela empresa

Established in 2000 in the Isle of Man, we specialise in optical, photographic and digital accessories and sell a wide range of products such as telescopes, binoculars, camera accessories, USB flash drives, memory cards, and much more, but with a particular focus in photography & computing. PicStop is 100% online, we have no retail outlets but have multiple warehouses in the UK & Isle of Man, we offer our products for sale across a number of marketplace channels and, of course, our own website where you can normally find the best rate for a product. We have authorised reseller status for many of the brands we stock, including Celestron, Vanguard, Skywatcher, Kingston, Samsung, SanDisk, and many more. You will find us on the "where to buy" section of many manufacturer websites. Apart from our competitive pricing, our consistent high level of service is what we believe sets us apart from our competition, online companies live and die by their reviews and with the growth of social media and the power this has it has become even more important to offer a better than just good service.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

829 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service.
While looking on their website, I picked the item I wanted. I went to pay but the price suddenly increased. I rang them up and they said yes they had some price increases, but they woud honor the original price. (all the new price increases were on the website.)
I then had problems trying to add the item to my basket. I think there was something wrong with the website as I couldn’t add any items. I rang them again. They were super helpful. I paid for the item over the phone. I got it the next day.
My husband thrilled with the telescope.

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Watch your phone bill

I've edited from 3 to 5 starts, although I had to call as no order conformation or update emails were received, but I guess I should have checked the number I was calling and to be fair, sevince was spot on.....

Well, the experience was good, up to the point where I got my phone bill and had been charged £3 to call customer service. I'd had no email confirmation for my order and had to call. Looked like a land-line number calling from England, but was classed as international. Other than that, spot on, just made the bargain price less of a bargain

28 de abril de 2026
logotipo da PicStop

Resposta da PicStop

Thank you for your feedback.
All order confirmation emails are automated from our system; Hotmail occasionally blocks emails—hence the message at checkout to add our email to your allowed list and check spam folders. As an Isle of Man-based company, we are aware of some telecom companies charging a premium to call our office. We have a message warning callers about this on our contact page, where the phone number is advertised.
Glad to hear you were happy with 'our' service.
Many thanks

Avaliado com 5 de um total de 5 estrelas

Wow what can I say..

Wow what can I say... If only every online retailer was like PicStop absolutely fabulous... I ordered a Dwarf 3 telescope on Thursday & the item was delivered the very next day on Friday morning with free postage... Not only that it was at the best price I could find & trust me I shopped around... Excellent customer satisfaction highly recommended 5 Stars ⭐️⭐️⭐️⭐️⭐️.

1 de maio de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid company

Terrible customer service. Staff are rude and unhelpful

24 de setembro de 2025
logotipo da PicStop

Resposta da PicStop

We always strive to provide great service, even when things don't go quite as planned. In this case, the item was returned to us without prior approval (as per terms) to the wrong address. Upon retrieval and testing, it turned out to be in full working order and was just being used incorrectly. We offered to send the item back with instructions on how to use it. We were never rude or unhelpful at all. We were surprised to receive this feedback, which was left six months after the order was originally placed.

Avaliado com 5 de um total de 5 estrelas

Express Delivery

So I bought the SeeStar S30 Pro and received it in less than 24hrs you can’t complain about that for service.
I was notified by email that stock was available so when I called I spoke with a gentleman called Paul who was very knowledgeable and helpful…. who confirmed my purchase.
Thereafter I was notified by email on each stage of my parcels journey I couldn’t believe how fast it was delivered if I’m honest!
I’ve bought from them before and that was a 5 star review also.

26 de março de 2026
Avaliação não solicitada

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