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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Prompt delivery - two bulk bags ordered online Sunday night at 9pm, delivered Monday 4pm. Expert driving - manoeuvred delivery lorry into work site despite some very tight turns. Excellent quality p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Went into Ware Bathroom/plumbing supplies. Ian was superb in helping me with my queries and then taking my purchases to the car and loading them in my boot for me. Really polite, helpful and great at... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic company to purchase from. I needed 500 facing brick, 200 engineering bricks, 4 bags of GP cement and a bulk bag of building sand, buying the bricks from Plumb Build saved me over £132 on... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wow! Ordered yesterday online from their superb website, which shows all prices and delivery charges. Delivered mid-morning by a very obliging driver. Great prices and quality of materials. Cannot fau... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Materiais de Construção
  2. Loja de artigos para reforma residencial
  3. Loja de materiais de isolamento
  4. Loja de madeira
  5. Fornecedor de Areia e Brita

Informação fornecida por fontes externas variadas

Complete independent builders and plumbers merchant based in Hertfordshire supplying the entire UK.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

339 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Wooden boards for base flooring

Order arrived as expected and although there was an initial hiccup with date of delivery, it was put right as soon as I spoke to Nationwide Supplies.
The wood appeared good quality and I will buy from them again.

24 de novembro de 2023
Avaliado com 1 de um total de 5 estrelas

I ordered paving slabs from their…

I ordered paving slabs from their website showing 38mm thick. When they were delivered, they were less than 30mm thick.
In fairness they apologised- their web site was wrong. They duly collected the slabs from me and I await the credit note. Generally though they are a good company to deal with and I will use again in the future.

29 de novembro de 2023
logotipo da Nationwide Supplies

Resposta da Nationwide Supplies

Good afternoon,

Sorry to hear if any issues you may have had. The website description is taken directly from the manufacturer, Castacrete, who detail the slabs as 38mm. The stock they have sent us in error is another range they make which are 30mm thick in the same colours and finishes.

It was a picking error from their yard which was not noticed upon their delivered and put in the stock location they should be and then incorrectly re-picked for sending out.

We have since notified the manufacturer and they are changing them over for us and in the mean time temporary changed the description to match the stock until that changeover occurs.

I can see you previously left us a 5 star review on other orders so I hope you have seen our service and products are usually the high standards you expect.

Thank you

Avaliado com 3 de um total de 5 estrelas

Good service

Good service, but lacks on communication for delivery details

24 de novembro de 2023
logotipo da Nationwide Supplies

Resposta da Nationwide Supplies

Good afternoon, thank you for your order and feedback. We have checked you two previous orders and the order confirmations show next day delivery on them with the shipping emails going out on that day of delivery saying your order is on the way. All were communicated to the same email address.

If you could email your further suggestions to sales@nsupplies.co.uk for what you may like to see added to these emails we can look in to that further for you.

Thank you!

Avaliado com 5 de um total de 5 estrelas

Excellent company, staff, prices and availability

This is a great company that's helped me no end on my extension project, they've free next day delivery have loads in stock, very competitive pricing and most importantly brilliant staff which I cannot rave highly about enough

In particular a big shout out to Trevor, Adam and Jamie for all their support

Thank you Nationwide Supplies!

26 de outubro de 2023
Avaliado com 5 de um total de 5 estrelas

helpfull staff

good range of items, very helpfull staff and great prices.

27 de setembro de 2023
logotipo da Nationwide Supplies

Resposta da Nationwide Supplies

Thank you so much for all your repeat orders over the years - we look forward to continuously working with you in the future.

Avaliado com 1 de um total de 5 estrelas

DO NOT ORDER!! DISGUSTING CUSTOMER SERVICE!!!!!

If I could give this company 0 stars I would please DO NOT ORDER WITH THEM!!
I made 2 orders with this company, my first order came damaged which I was not happy about so I asked them to take those materials and give me new materials! During this time I placed another order for the next day so that they could deliver me other materials I needed as my day was wasted, but when these were delivered with a grab lorry the delivery driver was crushing my materials which was damaging them again!! I asked him what he thought he was doing with my materials but he was so rude and couldn’t except what he was doing, after this the driver decided to drive off with the materials that I paid for, I then called the companies Head Office in which I demanded to speak to the director of the company Adam Paige who was nothing but rude and disrespectful on the phone, NO CUSTOMER SERVICE whatsoever!! He does not care about the customers who shop with his company!! I am a director of my own company and I could not imagine speaking to one of my customers like this!! This company was also holding my money and the materials that I ordered after the drive drove off with them, they wanted to issue me a refund but what they didn’t realise was the time that they wasted, as somebody who workings in the building trade time is valuable you want to get the work done and leave the job, due to this I then had to shop around for other materials which delayed me even longer!!! PLEASE DO NOT ORDER FROM THIS COMPANY!!!

27 de setembro de 2023
logotipo da Nationwide Supplies

Resposta da Nationwide Supplies

Good morning,

As mentioned over the phone - if any items are ever damaged or faulty we are more than happy to change these over for you.

No one was rude to you but we consistently advised you we can change any goods over you are not happy with.

The abuse of a driver on your site is not acceptable. These people deliver materials all day every day and you shouting in their face telling them they are not doing their job correctly is not constructive or professional.

We wouldn't have a company 14 years later if drivers damaged materials on purpose every day.

We were not "holding your money" but after several lengthy phone calls we offered a full refund to you which you were still seemingly not happy with. You put us in a position that no matter what was offered you refused so we had no way to resolve this in a way you would accept.

Avaliado com 5 de um total de 5 estrelas

Helped me out of a very bad situation…

Helped me out of a very bad situation with next day deliveries ... perfect could not of asked for better service

27 de setembro de 2023
logotipo da Nationwide Supplies

Resposta da Nationwide Supplies

Good morning,

Thank you for taking the time to send a review - we are pleased we were able to help you when you needed it. We look forward to working with you again in the future.

Thank you

Avaliado com 4 de um total de 5 estrelas

Very efficient service

Very efficient service. Only 4 stars because some of the lengths of timber were warped and others split along a substantial amount of their length.

27 de setembro de 2023
logotipo da Nationwide Supplies

Resposta da Nationwide Supplies

Thank you for your order with us - if there are ever any issues with your products please just let us know and we can exchange them

Avaliado com 5 de um total de 5 estrelas

Great customer care- speedy delivery

Great customer care- speedy delivery - always on the phone to answer any questions

27 de setembro de 2023
logotipo da Nationwide Supplies

Resposta da Nationwide Supplies

We thank you for all your repeat orders with us. We are always here to assist you where we can and look forward to working with you more in the future.

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